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Sustainable Development in the Hotel Industry
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Sustainable Development in the Hotel Industry

A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Tourism, Culture, and Heritage".

Deadline for manuscript submissions: closed (15 July 2019) | Viewed by 47052

Special Issue Editor

Prof. Dr. German Gemar

E-Mail Website
Guest Editor
Department of Economics and Business Administration, University of Malaga, Avda. Cervantes, 2. 29071 Malaga, Spain
Interests: strategic management; firm survival; corporate profitability; efficiency; sustainability; the environment; hospitality; hotels; tourism management; CSR; business; corporate social responsibility; wastewater treatment plants; collection, transport, and treatment of urban waste
Special Issues, Collections and Topics in MDPI journals

Special Issue Information

Hospitality is one of the fastest growing industries in the world today. Hotels, travel and tourism, food services, and other related segments fall under hospitality management. The importance of sustainability in the hotel industry is ever increasing.

To help you explore quality research on the sustainable hotel industry, we present this Special Issue. Our aim is to encourage scientists to publish their experimental and theoretical research relating to sustainable development in the hotel industry in order to promote scientific studies.

The objective of this Special Issue is to communicate the latest research findings impacting the hotel industry. The purpose of this Special Issue is to bring together state-of-the-art research on the lodging industry and to analyze its future directions for researchers and practitioners.

Dear Colleagues,

Hospitality is one of the fastest growing industries in the world today. Hotels, travel and tourism, food services, and other related segments fall under hospitality management.

The importance of sustainability in the hotel industry is ever increasing.

To help you explore quality research on sustainable hotel industry we present this Special Issue. Our aim is to encourage scientists to publish their experimental and theoretical research relating to sustainable development in the hotel industry in order to promote scientific studies.

The objective of this Special Issue is to communicate the latest research findings impacting in the hotel industry. The purpose of this Special Issue is to bring together state-of-the-art research on the lodging industry and to analyze its future directions for researchers and practitioners.

Prof. Dr. German Gemar
Guest Editor

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • businesss adminstration functions in sustainable hospitality
  • management theories and principles in hospitality
  • Quality assurance in hospitality
  • Benchmarking hotel service quality
  • Hotel and resort sustainable development
  • Sustainability in hotel operations
  • Length of stay in tourism and hospitality
  • Consumer behavior in tourism and hospitality
  • Consumer satisfaction in hospitality
  • Sustainable strategies in hotel industry
  • Ethical Human resource management in hospitality
  • Empowerment and motivation in hospitality
  • Gender gap in hotel industry
  • Sustainable tourism
  • CSR: Triple Bottom Line.
  • Economic viability and sustainable accomadations.
  • Social responsibility and sustatinable accomodations.
  • Environmental impact of hotels
  • Transparency and ethical responsibility in management practices
  • Best practice for sustainable hotels.
  • Other relevant topics related to Sustainable Development in the Hotel Industry

Published Papers (7 papers)

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Research

20 pages, 302 KiB  
Article
Influence of ESGC Indicators on Financial Performance of Listed Travel and Leisure Companies
by Mercedes Rodríguez-Fernández, Eva M. Sánchez-Teba, Alberto A. López-Toro and Susana Borrego-Domínguez
Sustainability 2019, 11(19), 5529; https://doi.org/10.3390/su11195529 - 07 Oct 2019
Cited by 20 | Viewed by 6028
Abstract
The objective of this work was to research the impact of environmental, social, governance, and controversies (ESGC) indicators on financial performance. We used a sample of financial and nonfinancial business data from international countries for 2017 obtained through the Thomson Reuters environmental, social, [...] Read more.
The objective of this work was to research the impact of environmental, social, governance, and controversies (ESGC) indicators on financial performance. We used a sample of financial and nonfinancial business data from international countries for 2017 obtained through the Thomson Reuters environmental, social, and corporate governance (ESG) database. The company participants in the study belong to the tourism sector and are listed on international stock market indices. The methodology used was based on parametric and nonparametric statistical tests. Evidence supports that governance practices significantly influence financial performance. The contribution of the study is two-fold—from a theoretical perspective, it adds to the existing literature and, from an empirical point of view, we developed ESGC indicators and their relationship with financial performance using a binary regression logistic model, with results that can be applied to an international tourist perspective. Full article
(This article belongs to the Special Issue Sustainable Development in the Hotel Industry)
15 pages, 312 KiB  
Article
Willingness to Pay More to Stay at a Boutique Hotel with an Environmental Management System. A Preliminary Study in Spain
by Laura Fuentes-Moraleda, Carmen Lafuente-Ibáñez, Ana Muñoz-Mazón and Teresa Villacé-Molinero
Sustainability 2019, 11(18), 5134; https://doi.org/10.3390/su11185134 - 19 Sep 2019
Cited by 30 | Viewed by 5948
Abstract
Since 1990, both people’s recognition of the need for sustainability around the world and environmental management systems in the tourism industry have been growing. Academic studies have primarily focused on the willingness of consumers to pay more to stay in major hotel chains, [...] Read more.
Since 1990, both people’s recognition of the need for sustainability around the world and environmental management systems in the tourism industry have been growing. Academic studies have primarily focused on the willingness of consumers to pay more to stay in major hotel chains, finding that the incorporation of environmental management systems (EMSs) is a way to save money by reducing costs, while improving the image and competitive advantage of these chains in the market. However, the aggregate environmental impact of tourism activity does not only depend on the practices of industry leaders. It also relates to the degree to which all stakeholders adopt these practices. Boutique hotels fall under the category of small-sized accommodation and are characterized by their size, independent management, and respect for the local environment. Hotel consumers display positive attitudes with respect to green hotel practices, which provides a starting point for motivating hotels to continue working on improving their environmental impact performance. For this reason, the objective of this paper is to determine whether boutique hotel clients are willing to pay more for a hotel with an environmental management system. Two dependence techniques are applied, logit regression and linear regression. The results show that the respondents’ age and income, as well as the strength of their environmental commitment, are determinant factors of whether clients would pay more to stay in a boutique hotel with an EMS. This preliminary study tries to investigate the “willingness to pay” in the Spanish boutique hotels. The originality of this article responds to the demand for a more holistic perspective on the hospitality sector, contributing to the understanding of hotel clients and their willingness to pay more for an EMS. Full article
(This article belongs to the Special Issue Sustainable Development in the Hotel Industry)
19 pages, 329 KiB  
Article
Determinants of CSR Application in the Hotel Industry of the Colombian Caribbean
by David Daniel Peña-Miranda, Jesús Arteaga-Ortiz and José Ramón-Cardona
Sustainability 2019, 11(18), 5045; https://doi.org/10.3390/su11185045 - 16 Sep 2019
Cited by 7 | Viewed by 3124
Abstract
This study identifies the determinants of corporate social responsibility (CSR) application in the hotel industry of the Colombian Caribbean. A structured CSR questionnaire was applied to a sample of 224 hotels and multivariate statistical analysis was carried out with the support of the [...] Read more.
This study identifies the determinants of corporate social responsibility (CSR) application in the hotel industry of the Colombian Caribbean. A structured CSR questionnaire was applied to a sample of 224 hotels and multivariate statistical analysis was carried out with the support of the DYANE software. The findings suggest that the degree of CSR application is influenced by the size, age, category, type of contract, financial performance, and level of investment in innovation of the establishments; as well as by the sex, age, level of education, and degree of the directors’ autonomy in CSR-related decision-making and their motivations and perceived obstacles. This study on CSR is one of the first that has been applied in the hotel industry of the Colombian Caribbean and the results have important theoretical and practical implications to academia and the hospitality industry. Businessmen have valuable information to improve the levels of CSR in their companies and therefore contribute to a more responsible and sustainable tourism development in the Colombian Caribbean. Future research should include other variables like the type of corporate governance and the risk appetite of the decision-making body of the hotel and the social responsibility of all the stakeholders implicated in the destination. Full article
(This article belongs to the Special Issue Sustainable Development in the Hotel Industry)
20 pages, 292 KiB  
Article
A Model for Measuring Fair Labour Justice in Hotels: Design for the Spanish Case
by Josefa García Mestanza, Alfonso Cerezo Medina and Marco Antonio Cruz Morato
Sustainability 2019, 11(17), 4639; https://doi.org/10.3390/su11174639 - 26 Aug 2019
Cited by 8 | Viewed by 3326
Abstract
There is a growing awareness of Corporate Social Responsibility (CSR) and sustainability as a global movement. The hospitality sector is one of the major industries driving socioeconomic development worldwide (especially in economies such as Spain) and it has responded to this need, in [...] Read more.
There is a growing awareness of Corporate Social Responsibility (CSR) and sustainability as a global movement. The hospitality sector is one of the major industries driving socioeconomic development worldwide (especially in economies such as Spain) and it has responded to this need, in the context of a general worsening of labor conditions in this sector. Evidence of this response is the Fair Hotels Project, which is an international collaborative effort aimed at building new partnerships between fair trade movements and trade unions in order to have a positive effect on the labour market in the hotel sector. This article describes the design of Hoteles Justos Laboralmente Responsables (HJLR), a fair labour justice and socially responsible model for hotels oriented to contribute to sustainability and labour justice within the Spanish hotel sector. The HJLR model was created to meet corporate, labour and local development needs. It includes accurate and objective measures—and homogeneous and comparable indicators—to assess the level of fairness and quality of labour practices of hotels. This model would be of great utility in improving the sustainability and quality of life of people working in this economic sector and could be also used by companies to improve their competitive position. The Spanish Government has shown its support for this project as a part of its 2030 sustainable tourism strategy, aimed to get the United Nation Sustainable Development Goals. Furthermore, this is a relevant line for future research, once the implementation phase is completed and quantitative data is available to measure the situation in depth. Full article
(This article belongs to the Special Issue Sustainable Development in the Hotel Industry)
17 pages, 548 KiB  
Article
To Green or Not to Green: The Influence of Green Marketing on Consumer Behaviour in the Hotel Industry
by Pere Mercade Mele, Jesus Molina Gomez and Lluis Garay
Sustainability 2019, 11(17), 4623; https://doi.org/10.3390/su11174623 - 26 Aug 2019
Cited by 45 | Viewed by 12672
Abstract
Different studies have analysed how green marketing influences the sustainable image of tourist companies or have focused on the identification and engagement between these companies and their consumers. In any case, the question of how this process influences consumers’ behaviour in the hotel [...] Read more.
Different studies have analysed how green marketing influences the sustainable image of tourist companies or have focused on the identification and engagement between these companies and their consumers. In any case, the question of how this process influences consumers’ behaviour in the hotel industry requires even more in-depth study, with the intention of explaining the changes that occur in the current consumer and how this affects the hotel industry. This study is useful to demonstrate that beyond the direct influence of green marketing on green word of mouth indicators there are other indirect influences which are represented by other mediating variables: green attitudinal loyalty and green trust. From the literature on green marketing and the conceptual approaches offered by the Hierarchy of Effects Model and the Associate Learning Principles, this study conducted an empirical approach using a structured questionnaire. The questionnaire responses, obtained from a sample of 238 hotel users, were analysed using a Structural Equation Modelling (SEM) to test the research hypothesis related to the positive influence of green marketing on green trust, green attitudinal loyalty, and green word of mouth. This research provides theoretical and managerial implications to help executives adopt green marketing strategies, thanks to their positive effects on consumers’ recommendations, both direct and indirect, through loyalty and trust. It is concluded that green marketing actions have a greater effect on their indirect relationship with word of mouth than on their direct relationship and that loyalty is the aspect with the highest influence regarding trust. Full article
(This article belongs to the Special Issue Sustainable Development in the Hotel Industry)
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16 pages, 1102 KiB  
Article
Incentives and Barriers to Water-Saving Measures in Hotels in the Mediterranean: A Case Study of the Muga River Basin (Girona, Spain)
by Maria Torres-Bagur, Anna Ribas and Josep Vila-Subirós
Sustainability 2019, 11(13), 3583; https://doi.org/10.3390/su11133583 - 29 Jun 2019
Cited by 24 | Viewed by 4550
Abstract
Decreasing water availability and growing demands due to climate change and increasing tourist numbers in the Mediterranean basin are likely to result in worsening conflicts between socioeconomic sectors that depend on water to survive. We conducted 19 in-depth interviews with hotel owners and [...] Read more.
Decreasing water availability and growing demands due to climate change and increasing tourist numbers in the Mediterranean basin are likely to result in worsening conflicts between socioeconomic sectors that depend on water to survive. We conducted 19 in-depth interviews with hotel owners and managers in the Muga river basin (Girona, north-east Spain) to analyze their use of water-saving measures and explore perceived incentives and barriers. Hotel size, category, and year of construction/renovation were all directly associated with the implementation or lack of implementation of certain measures. The hoteliers did not perceive any strong incentives to adopt water-saving measures, but there were clear indications of cost and technical barriers and a lack of awareness about possible options. Efforts are clearly needed to improve incentives and increase awareness and knowledge about water-saving measures among hoteliers in this part of the Mediterranean basin, where water is a necessary resource for the tourist industry and many other sectors. Full article
(This article belongs to the Special Issue Sustainable Development in the Hotel Industry)
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12 pages, 939 KiB  
Article
Competitive Intelligence and Sustainable Competitive Advantage in the Hotel Industry
by Gisela Casado Salguero, Manuel Ángel Fernández Gámez, Ignacio Aldeanueva Fernández and Daniel Ruíz Palomo
Sustainability 2019, 11(6), 1597; https://doi.org/10.3390/su11061597 - 15 Mar 2019
Cited by 23 | Viewed by 8314
Abstract
Competitive intelligence (CI) is a business tool within strategic management, and it is gaining significance as a process that enables companies to achieve sustainable competitive advantage. This study explores the current state of CI in the Spanish hotel industry. For this purpose, a [...] Read more.
Competitive intelligence (CI) is a business tool within strategic management, and it is gaining significance as a process that enables companies to achieve sustainable competitive advantage. This study explores the current state of CI in the Spanish hotel industry. For this purpose, a path model has been developed which empirically investigates the relationship between CI use and its backgrounds. The results obtained suggest that environmental and organizational characteristics affect CI effort, and in turn, CI effort affects CI use. This study provides theoretical and practical implications to help managers develop sustainable competitive advantages through the potential that CI offers within the hotel industry. Full article
(This article belongs to the Special Issue Sustainable Development in the Hotel Industry)
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