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Knowledge Management for Sustainability-oriented Performance

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A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Economic and Business Aspects of Sustainability".

Deadline for manuscript submissions: closed (30 June 2020) | Viewed by 77943

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Special Issue Editors

Prof. Dr. Amitabh Anand

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Guest Editor

Academy of Digitalization, SKEMA Business School, Université Côte d’Azur, GREDEG, Sophia-Antipolis, France
Interests: knowledge management; social entrepreneurship; sustainable enterprises; knowledge hiding; knowledge sharing and transfer; voluntary engagement; collaborative sharing; knowledge and IP theft; SMEs; virtues in business; bibliometrics; uncertainty in firms; service industry digitalization

Prof. Dr. Piera Centobelli

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Department of Industrial Engineering, University of Naples Federico II, 80125 Naples, Italy
Interests: operations management; logistics and supply chain management; decision support systems; knowledge management; technology management; Industry 4.0; environmental sustainability; circular economy; triple bottom line; manufacturing; production planning and control; digital transformation; digital factory; big data and analytics; blockchain; complex industries
Special Issues, Collections and Topics in MDPI journals

Prof. Dr. Roberto Cerchione

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Department of Engineering, University of Naples Parthenope, 80143 Naples, Italy
Interests: knowledge management; technology management; environmental sustainability management; supply chain management; circular economy; green and energy-efficient logistics; entrepreneurship; business management; Industry 4.0; digital transformation; big data and analytics; blockchain; high-tech manufacturing and service industries
Special Issues, Collections and Topics in MDPI journals

Prof. Dr. Jose María Merigo

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School of Information, Systems and Modelling, University of Technology Sydney, Utimo, NSW 2007, Australia
Interests: bibliometrics; scientometrics; computational intelligence; decision making; knowledge management; big data and analytics; sustainability; aggregation operators; fuzzy systems
Special Issues, Collections and Topics in MDPI journals

Special Issue Information

Dear Colleagues,

A vast array of literature has demonstrated how knowledge management (KM) has an integrated impact on the three perspectives of sustainability: Economic, environmental, and social. KM has positioned itself as one of the major critical success factors for the competitiveness of large firms, small and medium enterprises (SMEs), and startups. In recent years, an increasing number of contributions are showing how firms can leverage KM in promoting significant innovations and cultural changes that leverage organizational sustainability across business and environmental and social justice contexts. On the other hand, knowledge sharing processes within firms and other stakeholders allow firms to achieve sustainable environmental, financial, and social goals. Subsequently, managing the impact of industrial firms’ operations on the environment could be supported by the adoption of innovative knowledge management systems (KMSs), namely the integration of knowledge management tools and practices.

This Special Issue aims to discuss the impact of KM from a sustainable business perspective. We invite authors to contribute to this issue by submitting comprehensive literature reviews, conceptual papers, models, case studies or surveys. Topics of interest include but are not limited to the following: KM in large firms, SMEs, and startups; KM in universities and R&D projects; KM in sustainable development; KM and environmental sustainability; KM in operations and production management; KM in project management; KM in purchasing and supply management; KM and technology management; KM in the industry 4.0 revolution; KMSs and digital transformation; KM and data-driven decision-making; KM, big data and analytics for open and collaborative value creation processes; KM business models; ethics in KM.

Papers selected for this Special Issue will be subject to a rigorous peer review procedure with the aim of rapid and wide dissemination of research results, developments, and applications.

Prof. Dr. Amitabh Anand
Prof. Dr. Piera Centobelli
Prof. Dr. Roberto Cerchione
Prof. Dr. Jose M. Merigo Lindahl
Guest Editors

References

Centobelli, P.; Cerchione, R.; Esposito, E. Efficiency and Effectiveness of Knowledge Management Systems in SMEs. Plan. Control. 2019, in Press.
Centobelli, P.; Cerchione, R.; Esposito, E. Aligning enterprise knowledge and knowledge management systems to improve efficiency and effectiveness performance: A three-dimensional Fuzzy-based decision support system. Expert Syst. Appl. 2018, 91, 107–126.
Centobelli, P.; Cerchione, R.; Esposito, E. How to deal with knowledge management misalignment: a taxonomy based on a 3D fuzzy methodology. Knowl. Manag. 2018, 22 (3), 538–566.
Centobelli, P.; Cerchione, R.; Esposito, E.; Shashi. Exploration and exploitation in the development of more entrepreneurial universities: A twisting learning path model of ambidexterity. Forecast. Soc. Chang. 2018, in Press.
Centobelli, P., Cerchione, R., Esposito, E. Knowledge management in startups: Systematic literature review and future research agenda, Sustainability (Switzerland), 2017, 9 (3), 361.

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

Knowledge management (KM)
Knowledge management systems (KMSs)
Sustainable development
Sustainability-oriented performance
Environmental performance
Financial performance
Social performance
Knowledge sharing and transfer
Sustainable entrepreneurship

Published Papers (14 papers)

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Research

15 pages, 1427 KiB

Open AccessArticle

Beneficiary Foci Types and Performance Appeals in Green Advertising

by Dooyoung Choi and Ha Kyung Lee

Sustainability 2020, 12(15), 6251; https://doi.org/10.3390/su12156251 - 03 Aug 2020

Cited by 8 | Viewed by 2598

Abstract

In green advertising, the message focus is often associated with one of two benefits: the self-benefit focus and the other-benefit focus. However, determining which of the two benefit foci is more effective in generating positive consumer responses is still debatable. To explain the complexity of the mixed findings, we have explored advertising appeals that influence the perception of the environmental performance of the product, or green performance perception. Specifically, we have examined the self- and other-benefit types with three performance-based appeals (before, after, and before–after appeals) in relation to perceived green performance and brand attitudes. A 2 × 3 ANOVA of perceived green performance with data from 390 participants reveals a significant two-way interaction. Results from comparing the three types of performance-based appeals indicate that, regardless of the beneficiary foci type, the before–after appeal works best in generating greater perceived green performance, which, in turn, leads to positive brand attitudes. When promoting the green benefit of others, we recommend using before-appeals to enhance a product’s green performance perceptions and after-appeals for self-benefit-focused advertisements; if not, before–after appeals are used. Full article

(This article belongs to the Special Issue Knowledge Management for Sustainability-oriented Performance)

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16 pages, 559 KiB

Open AccessArticle

Customer Knowledge Management in SMEs Facing Digital Transformation

by Francesco Castagna, Piera Centobelli, Roberto Cerchione, Emilio Esposito, Eugenio Oropallo and Renato Passaro

Sustainability 2020, 12(9), 3899; https://doi.org/10.3390/su12093899 - 10 May 2020

Cited by 59 | Viewed by 10360

Abstract

This paper provided a novel definition of customer knowledge management (CKM) as the logical intersection of customer relationship management (CRM) and knowledge management (KM). The main aim was to investigate the digital technologies supporting small and medium enterprises (SMEs) operating in creative industries in their customer knowledge management strategies. To achieve this aim, a survey involving 73 handicraft and/or retail SMEs operating in luxury jewelry industry was conducted. The survey results pointed out that in a few years the scenario has changed and that surveyed SMEs make more intensive use of traditional technologies supporting customer knowledge management processes rather than more innovative digital technologies, which are also cheap and easy to use. This finding showed the difficulties of SMEs operating in creative industries to be responsive to the rapid technological changes that are affecting CKM, as well as the lack of support from information technology vendors in the decision-making process for choosing adequate digital systems. Full article

(This article belongs to the Special Issue Knowledge Management for Sustainability-oriented Performance)

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27 pages, 528 KiB

Open AccessArticle

Knowledge Management and Performance Measurement Systems for SMEs’ Economic Sustainability

by Andrea Cardoni, Filippo Zanin, Giulio Corazza and Alessio Paradisi

Sustainability 2020, 12(7), 2594; https://doi.org/10.3390/su12072594 - 25 Mar 2020

Cited by 34 | Viewed by 6793

Abstract

This paper aims to explore the relationships between knowledge management (KM), performance measurement systems (PMSs), and small and medium enterprises’ (SMEs) economic sustainability in knowledge-intensive sectors. The literature demonstrates that SMEs are often characterized by unstructured KM approaches and limited PMS implementation, being at the same time affected by scarce profitability and financial issues. Adopting the knowledge-based view of the firm and the contingency theory of PMSs, we tested the impact of two alternative KM approaches (exploitation and exploration) on SMEs’ economic sustainability, measuring the moderating effect of PMS use (diagnostic and interactive). Through an ordinary least squares (OLS) regression of data collected for 219 Italian medium firms operating in knowledge-intensive sectors, this study provides evidence on how a specific KM approach supports the SME economic sustainability and how a consistent implementation and use of PMS amplify the relationship between KM and economic sustainability. Data analysis confirms the relevance of some key concepts of the knowledge-based view of the firm, especially the positive impact of the KM exploration approach on economic sustainability. Additionally, the paper extends empirical evidence for the PMS moderating effect on the KM–performance relationship. To the best of our knowledge, this is the first time that a study provides evidence for the relationships among KM, PMSs, and economic sustainability in the SME setting. Moreover, our findings lead to some managerial implications, especially they encourage SME entrepreneurs and managers to design a coherent KM approach and to implement an adequate PMS in order to support economic sustainability. Full article

(This article belongs to the Special Issue Knowledge Management for Sustainability-oriented Performance)

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14 pages, 828 KiB

Open AccessArticle

Management Accounting Systems, Top Management Teams, and Sustainable Knowledge Acquisition: Effects on Performance

by Andrés F. Ugalde Vásquez and David Naranjo-Gil

Sustainability 2020, 12(5), 2132; https://doi.org/10.3390/su12052132 - 10 Mar 2020

Cited by 10 | Viewed by 5518

Abstract

Organizations are increasingly aware of the importance of managing the acquisition processes of new and sustainable knowledge, which allows them to increase performance. These knowledge-acquisition processes require top management teams to focus on the external environment to search for sustainable opportunities and initiatives. This spurs top teams to make strategic decisions that require more comprehensive managerial information, which is provided by management accounting systems. Our research analyzes how top management team composition facilitates the acquisition of new knowledge. Our management accounting paper also analyzes the mediating effect of the interactive use of management accounting systems (MASs) and their impact on sustainable firm performance. A survey was conducted among the main manufacturer firms in the Republic of Ecuador. Results were analyzed by using the partial least squares methodology, and they showed a positive effect for the interactive use of management accounting systems on sustainable knowledge-acquisition processes. Results also showed that knowledge acquisition increased firm performance through an interactive use of MASs. Full article

(This article belongs to the Special Issue Knowledge Management for Sustainability-oriented Performance)

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23 pages, 692 KiB

Open AccessArticle

Emotional Factors Affecting Knowledge Sharing Intentions in the Context of Competitive Knowledge Network

by Hyeon Gyu Jeon and Kun Chang Lee

Sustainability 2020, 12(4), 1510; https://doi.org/10.3390/su12041510 - 18 Feb 2020

Cited by 5 | Viewed by 2551

Abstract

This study deals with a competitive knowledge network (CKN) where participants desire to pass their personally important exams, and henceforth want to contribute and seek knowledge about exam-related issues they need to solve. Besides, CKN members are basically competing with each other since they all aim to pass the same exams. Therefore, from the contributor’s perspective, if the advisor fears that his/her advice can be detrimental to his or her own benefits, knowledge sharing (KS) intention within the CKN may be hindered by their expectation of competitive advantage. However, few studies were done about the effects of such fear and a sense of competition on KS continuance intention in the context of CKN. In this sense, our study aims to elucidate the effects of competition and fear on KS continuance intention in a mobile CKN. By using 296 valid questionnaires, we obtained very meaningful conclusions such that competition is a driving force rather than an obstacle to KS among CKN members, and fear also enhances members’ sustainable KS intention. Full article

(This article belongs to the Special Issue Knowledge Management for Sustainability-oriented Performance)

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17 pages, 2354 KiB

Open AccessArticle

Sustainable Management, Instable Legislation Regarding Wages, and Employee Satisfaction/Motivation in Two Romanian Hospitals

by Codrin Dan Nicolae Ilea, Lucia Georgeta Daina, Simona Bungau, Delia Mirela Tit, Diana Uivarosan, Lavinia Moleriu, Ion Petre, Constantin Bungau and Izabella Petre

Sustainability 2020, 12(3), 909; https://doi.org/10.3390/su12030909 - 26 Jan 2020

Cited by 7 | Viewed by 3254

Abstract

The aim of our study is to evaluate the employees’ level of satisfaction/motivation in two Romanian public hospitals in the context of numerous changes of the legislation concerning the level of payment of the employees working in the healthcare system, and to reveal the characteristics of a proper, sustainable management in this type of public healthcare unit. During 2015–2018, 4945 questionnaires were distributed to the staff of both hospitals, processed, and analyzed. In the Clinical County Emergency Hospital of Oradea, the analysis of the questionnaires showed a decrease in motivation (from 94.63% in 2017 to 79.14% in 2018). In the Timisoara County Clinical Emergency Hospital, for all the categories tested, there was a slight increase of the motivation. All the professional categories showed a degree of satisfaction with ascending evolution. Motivations of a different kind than the financial one, reinforced by the hospital’s management in recent years, have led to a general degree of employee satisfaction, 96.95% of them being satisfied that they work in the hospital. In the current unstable legislative context, financial motivation cannot be influenced by the management of public hospitals; therefore, the most appropriate measures that are needed must be geared towards increasing non-financial motivation. Full article

(This article belongs to the Special Issue Knowledge Management for Sustainability-oriented Performance)

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17 pages, 256 KiB

Open AccessArticle

Financial Literacy: The Case of Poland

by Beata Swiecka, Eser Yeşildağ, Ercan Özen and Simon Grima

Sustainability 2020, 12(2), 700; https://doi.org/10.3390/su12020700 - 18 Jan 2020

Cited by 51 | Viewed by 11717

Abstract

Financial literacy is a path to sustainability and has an important role in ensuring the financial sustainability of individuals, families, enterprises and national economies. The level of these economic indicators such as debt, payment discipline, savings and financial management all translate into prosperity or insolvency and bankruptcy and result partially from financial literacy. The higher the level of financial literacy, especially of young people, the more favourable the level of economic indicators, which translates into the economy and sustainable development. With this study we aim to determine the level of financial literacy of high school students in Poland and to determine whether financial literacy changes according to gender. The most important element that distinguishes our study from the others is that or study was carried out with a large sample of high school students with an average age of 15–16 years. In addition, the effect of gender on financial literacy at an early age was investigated, also comparing the wider themes to the so-called narrow themes. The results of the research demonstrated a good and partially very good, level of financial knowledge of the young people in Poland. 45.3% obtained an average level score and 43.8% achieved a high-level score in financial knowledge. This result shows that they can be rational in their financial decision making. However although, it is understood that gender makes a difference on financial behaviour and use of financial instruments, gender does not make any difference on the level of financial knowledge. Moreover, the financial literacy level of males is found to be higher than females. Full article

(This article belongs to the Special Issue Knowledge Management for Sustainability-oriented Performance)

24 pages, 564 KiB

Open AccessArticle

Human Resource Management Contributions to Knowledge Sharing for a Sustainability-Oriented Performance: A Mixed Methods Approach

by Lucía Muñoz-Pascual, Jesús Galende and Carla Curado

Sustainability 2020, 12(1), 161; https://doi.org/10.3390/su12010161 - 24 Dec 2019

Cited by 42 | Viewed by 6795

Abstract

This research examines how internal and external Human Resource Management (HRM) contributes to Knowledge Sharing (KS) in order to reach Sustainability-Oriented Performance. This paper uses a mixed methods approach to report on the main antecedents of KS for Sustainability-Oriented Performance. There are many antecedents of KS both inside and outside organizations that are as yet unidentified. This research applies two complex statistical techniques, namely, structural equation modeling (SEM) (Study 1) and fuzzy-set Qualitative Comparative Analysis (fsQCA) (Study 2). First, SEM is used to determine the antecedents of KS for Sustainability-Oriented Performance: Affective Commitment (AC) (an internal dimension of HRM) and a collaboration-oriented Human Resource Management system (CHRMS) (an external dimension of HRM). Second, three multi-group SEMs are used to determine whether a manager’s characteristics (age and gender) and firm size moderate the relationship between KS and its antecedents. Finally, an fsQCA is conducted to identify alternative configurations that lead either to KS or to its absence. The sample comprises data from an online survey of 367 certified innovative Portuguese small and medium enterprises (SMEs). The SEM results show that a collaboration-oriented HRM system always has a positive effect on KS for Sustainability-Oriented Performance. In addition, if the manager is a young man working in a small firm, their AC positively affects KS. There are alternative configurations that lead to the presence or absence of KS. There is, therefore, empirical evidence for the moderating effects of the manager’s age and gender, and firm size. Our study offers improved new HRM configurations and results when compared to the sole use of traditional quantitative statistical methods. The results are consistent and conclusive. Full article

(This article belongs to the Special Issue Knowledge Management for Sustainability-oriented Performance)

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23 pages, 1043 KiB

Open AccessArticle

Assessment of Investment Attractiveness in European Countries by Artificial Neural Networks: What Competences are Needed to Make a Decision on Collective Well-Being?

by Jurgita Bruneckiene, Robertas Jucevicius, Ineta Zykiene, Jonas Rapsikevicius and Mantas Lukauskas

Sustainability 2019, 11(24), 6892; https://doi.org/10.3390/su11246892 - 04 Dec 2019

Cited by 12 | Viewed by 3723

Abstract

A rich volume of literature has analysed country investment attractiveness in a wide range of contexts. The research has mostly focused on traditional economic concepts—economic, social, managerial, governmental, and geopolitical determinants—with a lack of focus on the smartness approach. Smartness is a social construct, which means that it has no objective presence but is “defined into existence”. It cannot be touched or measured based on uniform criteria but, rather, on the ones that are collectively agreed upon and stem from the nature of definition. Key determinants of smartness learning—intelligence, agility, networking, digital, sustainability, innovativeness and knowledgeability—serve as a platform for the deeper analysis of the research problem. In this article, we assessed country investment attractiveness through the economic subjects’ competences and environment empowering them to attract and maintain investments in the country. The country investment attractiveness was assessed by artificial intelligence (in particular, neural networks), which has found widespread application in the sciences and engineering but has remained rather limited in economics and confined to specific areas like counties’ investment attractiveness. The empirical research relies on the case of assessing investment attractiveness of 29 European countries by the use of 58 indicators and 31,958 observations of annual data of the 2000–2018 time period. The advantages and limitations of the use of artificial intelligence in assessing countries’ investment attractiveness proved the need for soft competences for work with artificial intelligence and decision-making based on the information gathered by such research. The creativity, intelligence, agility, networking, sustainability, social responsibility, innovativeness, digitality, learning, curiosity and being knowledge-driven are the competences that, together, are needed in all stages of economic analysis. Full article

(This article belongs to the Special Issue Knowledge Management for Sustainability-oriented Performance)

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17 pages, 2449 KiB

Open AccessArticle

Extracting Knowledge from Big Data for Sustainability: A Comparison of Machine Learning Techniques

by Raghu Garg, Himanshu Aggarwal, Piera Centobelli and Roberto Cerchione

Sustainability 2019, 11(23), 6669; https://doi.org/10.3390/su11236669 - 25 Nov 2019

Cited by 19 | Viewed by 3894

Abstract

At present, due to the unavailability of natural resources, society should take the maximum advantage of data, information, and knowledge to achieve sustainability goals. In today’s world condition, the existence of humans is not possible without the essential proliferation of plants. In the photosynthesis procedure, plants use solar energy to convert into chemical energy. This process is responsible for all life on earth, and the main controlling factor for proper plant growth is soil since it holds water, air, and all essential nutrients of plant nourishment. Though, due to overexposure, soil gets despoiled, so fertilizer is an essential component to hold the soil quality. In that regard, soil analysis is a suitable method to determine soil quality. Soil analysis examines the soil in laboratories and generates reports of unorganized and insignificant data. In this study, different big data analysis machine learning methods are used to extracting knowledge from data to find out fertilizer recommendation classes on behalf of present soil nutrition composition. For this experiment, soil analysis reports are collected from the Tata soil and water testing center. In this paper, Mahoot library is used for analysis of stochastic gradient descent (SGD), artificial neural network (ANN) performance on Hadoop environment. For better performance evaluation, we also used single machine experiments for random forest (RF), K-nearest neighbors K-NN, regression tree (RT), support vector machine (SVM) using polynomial function, SVM using radial basis function (RBF) methods. Detailed experimental analysis was carried out using overall accuracy, AUC–ROC (receiver operating characteristics (ROC), and area under the ROC curve (AUC)) curve, mean absolute prediction error (MAE), root mean square error (RMSE), and coefficient of determination (R²) validation measurements on soil reports dataset. The results provide a comparison of solution classes and conclude that the SGD outperforms other approaches. Finally, the proposed results support to select the solution or recommend a class which suggests suitable fertilizer to crops for maximum production. Full article

(This article belongs to the Special Issue Knowledge Management for Sustainability-oriented Performance)

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13 pages, 439 KiB

Open AccessArticle

Knowledge Sharing and Co-Opetition: Turning Absorptive Capacity into Effectiveness in Consumer Electronics Industries

by Xiao-Bing Zhang, Che-Hung Lin, Kou-Chang Chung, Fu-Sheng Tsai and Rung-Tai Wu

Sustainability 2019, 11(17), 4694; https://doi.org/10.3390/su11174694 - 28 Aug 2019

Cited by 14 | Viewed by 3150

Abstract

Despite the literature regarding the potential effects of absorptive capacity on performance, a problem in the extant literature is that few researchers have reported on how such potential effects could be realized. To resolve the problem, we argued that there are chained mediating relationships among other factors in the absorptive-performance relationship. Data were collected from 522 new product development teams in top 30 consumer electronics manufacturers in Taiwan. Structural equation modeling results revealed that: first, absorptive capacity positively influences team knowledge sharing, which positively influences both cooperation and competition (sharing-stimulated co-opetition), which then lead to increased team effectiveness. This study is among the first to contribute by investigating absorptive capacity’s impact on team-level effectiveness; it achieved this by examining the abovementioned mediating relationships. Practically, we found that absorptive capacity could be influential on team effectiveness, if the team exercise good knowledge sharing activities that in turn stimulate co-opetition relations among workers. Collectively, the dynamics of absorptive capacity, knowledge sharing, and co-opetition can form a positive circle for a team’s sustainable effectiveness. Full article

(This article belongs to the Special Issue Knowledge Management for Sustainability-oriented Performance)

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16 pages, 733 KiB

Open AccessArticle

Double Screen Innovation: Building Sustainable Core Competence through Knowledge Management

by Ximing Yin, Jin Chen and Chuang Zhao

Sustainability 2019, 11(16), 4266; https://doi.org/10.3390/su11164266 - 07 Aug 2019

Cited by 10 | Viewed by 3698

Abstract

How to exploit the precipitated internal and external knowledge to build dynamic capability in the era of big data remains a big challenge for innovation and business sustainability. This paper documents a novel perspective to address this challenge by exploring the double screen innovation knowledge management practice in Commercial Aircraft Corporation of China Ltd. (COMAC). Drawing from the literature on knowledge management and knowledge-based view, this paper elaborates how the new type of knowledge management practice represented by the case of Double Screen Innovation (DSI) in COMAC could help enterprise build sustainable core competence, which provides new perspective for multi-level knowledge management towards business sustainability. DSI, as a novel way of knowledge management, optimizes the micro-level knowledge co-creation and sharing and macro-level organizational learning mechanisms to accelerate the knowledge accumulation and dissemination within the organization. The process of knowledge creation, transformation, and application helps to integrate and transform big data into useful business information, thus provides an endless driving force conducive to the establishment and promotion of the core competencies of enterprises. Full article

(This article belongs to the Special Issue Knowledge Management for Sustainability-oriented Performance)

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25 pages, 1076 KiB

Open AccessArticle

The Impact of Knowledge Sharing and Innovation on Sustainable Performance in Islamic Banks: A Mediation Analysis through a SEM Approach

by Jaffar Abbas, Iftikhar Hussain, Safdar Hussain, Sabahat Akram, Imrab Shaheen and Ben Niu

Sustainability 2019, 11(15), 4049; https://doi.org/10.3390/su11154049 - 26 Jul 2019

Cited by 71 | Viewed by 8001

Abstract

This research is among the very few studies seeking a focalized examination on the relationship between knowledge sharing within a firm and organizational innovation. This specific study establishes that the knowledge sharing and innovation processes in Islamic banks are integral parts of the survival and progress of business organizations. Knowledge sharing and creativity are essential elements in the development of innovative strategies, but few studies have sought to investigate this relationship. This study proposes a framework with five hypotheses, which predicts the influences of knowledge sharing and organizational innovation on the Pakistani banking sector. This survey scrutinizes the impacts of knowledge sharing and innovation, and its primary objective is to determine how learning in Islamic banks mediates the relationship, and enhances the performance, of Pakistani Islamic banks. The authors distributed a self-administered survey, and randomly selected 554 employees from Mirpur AJ&K, Rawalpindi and Islamabad, Pakistan. We screened and tested the data received using SPSS version 25 for analysis purposes to measure the strength of the relationships which exist among the studied variables. The findings indicate that all of the proposed hypotheses have significant positive relationships, proving that knowledge sharing and organizational innovation have mediating impacts upon organizational learning. The findings can also be used to propose a systematic and holistic framework for attaining an improved performance in Islamic banks through the mediating role of organizational learning. This study offers empirical evidence and original data to examine the connection between knowledge sharing, innovation processes and learning culture in Islamic Banks. The generalizability of these findings is restricted to Islamic banks, and the study delivers valuable insights and suggestions for imminent research studies. Full article

(This article belongs to the Special Issue Knowledge Management for Sustainability-oriented Performance)

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15 pages, 614 KiB

Open AccessArticle

The Mediating Effect of Decision Quality on Knowledge Management and Firm Performance for Chinese Entrepreneurs: An Empirical Study

by Haiyun Yu, Yanjie Shang, Nan Wang and Zhenzhong Ma

Sustainability 2019, 11(13), 3660; https://doi.org/10.3390/su11133660 - 03 Jul 2019

Cited by 12 | Viewed by 4106

Abstract

While it is well-known knowledge management is crucial for an organization’s competitive advantage, relatively little research has explored the process whereby knowledge management affects firm performance in a collectivistic culture such as China. This study is to explore the mechanism through which knowledge management helps improve firm performance and then to examine the mediating role of decision quality in the Chinese context. Using a self-administered questionnaire to collect data from Chinese entrepreneurs and with structural equation modeling, this study shows that knowledge accumulation, internal sharing, and external knowledge sharing all have a positive impact on firm performance, and decision quality partially mediates the impact of knowledge management on firm performance. This study adds value to the knowledge management literature by introducing decision quality as a mediating variable to examine the impact of knowledge sharing on firm performance in China. The findings of this study can help enrich the literature on knowledge management and firm performance and highlight the important impact of decision quality on knowledge management and firm performance. Management practitioners can also benefit from the findings. Full article

(This article belongs to the Special Issue Knowledge Management for Sustainability-oriented Performance)

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