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Sustainable Marketing and Consumer Behavior in Emerging Markets

A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Economic and Business Aspects of Sustainability".

Deadline for manuscript submissions: closed (30 November 2022) | Viewed by 19391

Special Issue Editor


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Guest Editor
Faculty of Economic Sciences, Titu Maiorescu University, Bucuresti, Romania
Interests: innovation and economic development; business performance; strategic management; sustainable resources management; sustainable business practices; corporate sustainability; environmental regulation
Special Issues, Collections and Topics in MDPI journals

Special Issue Information

Dear Colleagues,

Sustainability marketing is not just a megatrend of excellence for modern companies. In fact, companies are facing a new generation of consumers who are becoming better informed. They must constantly look for the right tools to gain and maintain the support of existing and new target groups through innovative channels and new types of content. The customer and the consumer, who communicate today in analog and digital, act in a hybrid manner, and are informed 24/7, are always at the heart of all marketing activities. Therefore, ever-changing customer expectations and requirements need to be addressed flexibly. Technologies for optimizing customer experience as well as content and providing personalized content for effective branding are the explicit goals of digital trends. For this reason, the challenge surrounding companies placing advertising content in a targeted and effective way is increasing.

At the same time, future developments in emerging markets must be strategically anticipated and used for the competitive advantage and long-term corporate success of companies. In this context, sustainability has become the new business ethic that creates values, trust, and loyalty. However, this sustainable behavior is recorded by consumers and appreciated positively. Real corporate sustainability is therefore a necessity for genuine green marketing.

This special call invites researchers to submit papers that investigate the factors that determine the sustainable behavior of consumers or analyze what influences long-term purchasing decision-making processes. We are interested in research that provides information on the factors that could promote the successful implementation of sustainable principles or that presents perspectives on why the implementation of sustainable principles is a challenge for organizations. We also encourage studies that answer the following questions: How do digital marketing strategies influence sustainability? How can one build and maintain a sustainable customer–brand relationship? Does social media communication allow the customer to support sustainability goals through responsible purchasing decisions? How does CSR marketing create lasting benefits for the company? Do these benefits improve the prospect of organizational resilience?

Prof. Dr. Ionica Oncioiu
Guest Editor

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • economic sustainability
  • sustainable consumption
  • consumer behavior change
  • online consumer behavior
  • consumer perception
  • green marketing
  • marketing strategy
  • social media communications
  • green advertising
  • customer–brand relationship
  • customer engagement
  • customer relationship management (CRM)
  • digital transformation
  • ethical consumerism
  • corporate sustainability
  • consumer decision-making model
  • online value proposition for the customer

Published Papers (3 papers)

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Research

17 pages, 750 KiB  
Article
Green Consumers’ Responses to Integrated Digital Communication in the Context of Multichannel Retail
by Ionica Oncioiu, Iustin Priescu, Geanina Silviana Banu and Narcis Chirca
Sustainability 2023, 15(2), 1419; https://doi.org/10.3390/su15021419 - 11 Jan 2023
Cited by 1 | Viewed by 1613
Abstract
Because of the fast rise of Internet commerce, a firm now has access to a plethora of new communication channels in addition to conventional ones and the problem is determining the best balance of physical and online channels. Due to the fact that [...] Read more.
Because of the fast rise of Internet commerce, a firm now has access to a plethora of new communication channels in addition to conventional ones and the problem is determining the best balance of physical and online channels. Due to the fact that their role in the value chain is to be close to green consumers, these businesses can effectively implement multichannel communication strategies. The purpose of this study is to determine how the use of integrated digital communication could change how green customers act in multichannel retail. The data from 396 respondents with multichannel retailing experience were collected to conduct an empirical investigation on social media platforms, i.e., Twitter, Facebook, and Instagram, which was then analyzed using structural equation modeling (SEM). The study’s findings emphasized the significance of planning, implementing, and regulating multichannel communication on the one hand and the impacts of recognizing the unique demands of integrated information and communication of green customers in multichannel retail on the other. The relevance of this study is that it provides insights into green consumer decision-making research and integrated digital communication to manage consumer relationships. Full article
(This article belongs to the Special Issue Sustainable Marketing and Consumer Behavior in Emerging Markets)
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23 pages, 773 KiB  
Article
Understanding Consumer Adoption of Mobile Banking: Extending the UTAUT2 Model with Proactive Personality
by Ashraf Hilal and Concepción Varela-Neira
Sustainability 2022, 14(22), 14708; https://doi.org/10.3390/su142214708 - 08 Nov 2022
Cited by 3 | Viewed by 3999
Abstract
Mobile banking is an innovative solution for improving financial inclusion; however, the use of this technology is still very limited in developing countries. Consequently, this study aims to investigate elements affecting mobile banking adoption in a developing country context by applying the well-known [...] Read more.
Mobile banking is an innovative solution for improving financial inclusion; however, the use of this technology is still very limited in developing countries. Consequently, this study aims to investigate elements affecting mobile banking adoption in a developing country context by applying the well-known Unified Theory of Acceptance and Use of Technology two (UTAUT2) model. Since most existing investigations on mobile banking using the UTAUT2 neglect the effects of personality traits, this investigation extends the UTAUT2 with a new antecedent not considered in previous studies, the consumer proactive personality. This study empirically tests the proposed partial mediation model using path analysis with data collected from Lebanese bank customers who are current non-users of mobile banking. Results show a full mediation model, confirming that some UTAUT2 drivers fully mediate the effect that proactive personality has on consumer intention to adopt mobile banking and highlighting the relevance of proactive personality on all UTAUT2 drivers. This study expands the Unified Theory of Acceptance and Use of Technology two and examines how a personality trait—proactive personality—relates to mobile banking adoption through the UTAUT2 perceptions in a developing country context. Full article
(This article belongs to the Special Issue Sustainable Marketing and Consumer Behavior in Emerging Markets)
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16 pages, 601 KiB  
Article
Green Marketing Strategies, Environmental Attitude, and Green Buying Intention: A Multi-Group Analysis in an Emerging Economy Context
by Balween Kaur, Veer P. Gangwar and Ganesh Dash
Sustainability 2022, 14(10), 6107; https://doi.org/10.3390/su14106107 - 17 May 2022
Cited by 25 | Viewed by 12953
Abstract
The present study investigates the association between green marketing mix strategies and the green buying intentions of consumers in an emerging economy. The focus is on the green buying intentions of millennials towards green personal care products and the impact of green marketing [...] Read more.
The present study investigates the association between green marketing mix strategies and the green buying intentions of consumers in an emerging economy. The focus is on the green buying intentions of millennials towards green personal care products and the impact of green marketing strategies on it. The moderating role of the environmental attitude of consumers and the role of consumers’ demographics as control variables are also assessed. The study used structural equation modeling to corroborate 405 responses of millennial consumers of green personal care products. Multi-group analysis was used to assess the control variables. Findings indicate that green products, green place, and green promotional strategies significantly impact green buying intentions. The moderating role of environmental attitude provided some interesting results. Income and education play a significant role in the green buying intention of different customers. Marketers can expressly understand the critical areas of their strengths and the direction in which the efforts need to be channeled in their upcoming endeavors. Full article
(This article belongs to the Special Issue Sustainable Marketing and Consumer Behavior in Emerging Markets)
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