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Sustainable Innovation in Tourism and Hospitality
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Sustainable Innovation in Tourism and Hospitality

A topical collection in Sustainability (ISSN 2071-1050). This collection belongs to the section "Tourism, Culture, and Heritage".

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Editors

Dr. Dejan Krizaj

E-Mail Website1 Website2
Collection Editor
1. Faculty of Tourism Studies - Turistica, University of Primorska, Koper 6000, Slovenia
2. Alliance for Innovators and Researchers in Tourism and Hospitality (AIRTH)
Interests: tourism innovation; service design; e-tourism
Dr. Vinod Sasidharan

E-Mail
Collection Editor
School of Hospitality and Tourism Management, San Diego State University, San Diego, CA 92182, USA
Interests: best practices for binational education; quality of life and community engagement; sustainable development and social inclusion; tourism development and social responsibility
Special Issues, Collections and Topics in MDPI journals

Topical Collection Information

Dear Colleagues,

Innovation is becoming increasingly important in tourism and hospitality, both following and dictating trends such as globalization, digitization and sustainability. More recently, the new reality imposed by Covid-19 weakened the tourism and hospitality sector while, at the same time, questioning and sharpening its sustainable development goals and priorities. The objectives of this Special Issue are therefore twofold. Firstly, we would like to present state-of-the-art scientific analyses, both empirical and theoretical, of sustainable innovation responses to current and future trends and threats. Secondly, at the same time, we wish to devote as much attention as possible to studies focusing on innovation in the tourism and hospitality sector that address the sustainability aspects of all areas, and not just those which are ecological.

More precisely, with our first objective, we are interested in the changing patterns of global trends and their impacts on sustainable innovation in the tourism and hospitality sector, including the pre-/mid-/post-Covid-19 influences on sustainable innovation behavior, approaches, dynamics and outcomes of all or selected stakeholders in the tourism and hospitality sector. Tourism organizations tend to perform better in terms of environmental and economic sustainability, compared to a generally lower commitment to the social dimension of sustainability. Underperformance in the social component of sustainability among tourism organizations can result, among other things, from misconceptions of authenticity or unclear guidelines on social sustainability as opposed to increasingly adopted environmental sustainability policies. For our second objective, we encourage authors to consider innovative approaches to integrating social sustainability, beyond the economic and environmental dimensions, within the overall performance of tourism organizations.

Dr. Dejan Krizaj
Dr. Vinod Sasidharan
Collection Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the collection website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • tourism innovation
  • sustainable development
  • social sustainability
  • tourism trends

Published Papers (6 papers)

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2023

Jump to: 2022, 2021

18 pages, 3449 KiB  
Article
Reflective and Cooperative Learning for Understanding Sustainability through an Eco-Innovation Strategy in Rural Travel and Hospitality: A STEAM Case Study
by Chin-Lien Hung, Tien-Fu Yu, Yun-Hui Lin, Yi-Chien Lin, Yi-Hsuan Chen and Wei-Shuo Lo
Sustainability 2023, 15(17), 13152; https://doi.org/10.3390/su151713152 - 01 Sep 2023
Cited by 1 | Viewed by 1166
Abstract
Eco-innovation denotes developing green practices using environmentally friendly innovative approaches or technologies. Although eco-innovation has been broadly applied in different industries, such as low-carbon production and manufacturing, how to implement such innovation in education for sustainable development (ESD) has rarely been studied. Therefore, [...] Read more.
Eco-innovation denotes developing green practices using environmentally friendly innovative approaches or technologies. Although eco-innovation has been broadly applied in different industries, such as low-carbon production and manufacturing, how to implement such innovation in education for sustainable development (ESD) has rarely been studied. Therefore, this research considered a reflective and cooperative learning approach to science, technology, engineering, arts, and math (STEAM) education. A case study examined Wanluan Township of Pingtung County in southern Taiwan. Four departments’ students and lecturers at Meiho University were involved in situated learning. Hospitality management students played farm owners who engaged in organic agriculture to produce food and beverages. These agricultural products were farm-to-table, cooked, and served to customers in a natural dining setting through the students’ teamwork. Tourism, sports and leisure management, and food science and nutrition students played tourists in a self-guided travel context, who engaged in acts such as visiting buildings to understand heritage while observing that the houses were still in use as dwellings. This encouraged reflection on the importance of cultural preservation. The results showed that eco-innovation can represent a sustainable marketing strategy for improving the local community economy and can be implemented in a practical situation in STEAM. The ESD goal for 2030—societal transformation—is to foster students’ responsible behavior and attitudes in a personally authentic manner, thereby fostering sustainable learning and understanding. Full article
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29 pages, 1341 KiB  
Article
Determinants and Impacts of Quality Attributes on Guest Perceptions in Norwegian Green Hotels
by Usman Ali, Huseyin Arasli, Furkan Arasli, Mehmet Bahri Saydam, Emel Capkiner, Emel Aksoy and Guzide Atai
Sustainability 2023, 15(6), 5512; https://doi.org/10.3390/su15065512 - 21 Mar 2023
Cited by 3 | Viewed by 2592
Abstract
The study aims to contribute to tourism literature and the Norwegian hospitality industry by integrating and mapping guests’ green hotel experiences. Hence, the study deploys mix-methods to aid in depicting guest preferences and perspectives on Norwegian green hotels. Accordingly, these experiences are represented [...] Read more.
The study aims to contribute to tourism literature and the Norwegian hospitality industry by integrating and mapping guests’ green hotel experiences. Hence, the study deploys mix-methods to aid in depicting guest preferences and perspectives on Norwegian green hotels. Accordingly, these experiences are represented with 1575 guests’ venue-specific generated contents (UGC) found within designated hotel pages of TripAdvisor. Scholars conducted descriptive analysis on guest ratings, machine-learning integrated content analysis to map harmonious and divergent qualities of venue-specific green hotel experiences, and explored users’ community profiles to enrich and reveal further similarities with guest demographics. Consequentially, the study unveiled key themes and concepts relevant to guests’ satisfaction with nine Norwegian green hotels and attributed qualities. Accordingly, the study revealed ten key themes, namely “hotel”, “room”, “food”, “location”, “staff”, “stay”, “service”, “recommend”, “value”, and “experience”. To exemplify, the majority of guests were found to be satisfied with their attributed qualities. Regarding hotel themes, guests were dissatisfied with green practices, booking, check-in, and other aspects of attribution. To contribute, the study offers valuable insights for practitioners and provides theoretical implications. Green hoteliers of Norway should firmly grasp green practices, as improvements and diversification strategies with green practices must be present for both online and embodiments of their venues. In an ever-evolving world of digital presence, practitioners must sustain relevance with UGC content encompassing guest experiences. Full article
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2022

Jump to: 2023, 2021

17 pages, 760 KiB  
Article
Flow Experiences and Virtual Tourism: The Role of Technological Acceptance and Technological Readiness
by Chenyujing Yang, Shaocong Yan, Jingyu Wang and Yongji Xue
Sustainability 2022, 14(9), 5361; https://doi.org/10.3390/su14095361 - 29 Apr 2022
Cited by 19 | Viewed by 4301
Abstract
Virtual technology has brought new development opportunities to the tourism market and is expected to help the tourism industry cope with the challenges issuing from the COVID-19 pandemic. Given this context, in this study, we propose and test a model based on the [...] Read more.
Virtual technology has brought new development opportunities to the tourism market and is expected to help the tourism industry cope with the challenges issuing from the COVID-19 pandemic. Given this context, in this study, we propose and test a model based on the SOR architecture, which includes tourists’ experience of virtual tourism, technical readiness (TR), technical acceptance (TA), and tourists’ virtual tourism intentions and the variables of flow experience, technical optimism, technical discomfort, perceived usefulness, perceived ease of use, adoption intention, and consumption intention. To this end, data were collected through a questionnaire survey of Chinese tourists (n = 542). Then, we used a structural equation model (SEM) to test the hypothetical relationships between potential variables. The results showed that the flow experience delivered by the virtual tourism experience affects tourists’ tendencies to use and intentions to consume virtual tourism. Second, flow experiences can make tourists more optimistic about virtual tourism technology, reduce tourists’ technical discomfort, and enhance tourists’ perceptions of usefulness and ease of use. We also found that tourists’ intentions to use virtual tourism technology affect their intentions to travel on the spot. These findings provide useful insights for tourism practitioners, suggest new ideas for marketing and sustainable development in the virtual tourism industry, and verify the application of the integrated SOR and TAM framework in the field of tourism consumption. Full article
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2021

Jump to: 2023, 2022

20 pages, 1429 KiB  
Article
Tourism towards Sustainability and Innovation: A Systematic Literature Review
by Vasco Santos, Maria José Sousa, Carlos Costa and Manuel Au-Yong-Oliveira
Sustainability 2021, 13(20), 11440; https://doi.org/10.3390/su132011440 - 16 Oct 2021
Cited by 15 | Viewed by 6309
Abstract
In this paper, we analyze the progress of tourism towards sustainability and innovation through a systematic literature review summarizing the last five years of research strictly focused on innovation and sustainability applied to tourism. This research comprises a range of theories, practices, methods, [...] Read more.
In this paper, we analyze the progress of tourism towards sustainability and innovation through a systematic literature review summarizing the last five years of research strictly focused on innovation and sustainability applied to tourism. This research comprises a range of theories, practices, methods, and results pursuing innovation and sustainability across different levels, stages, and drivers, and in many tourism contexts. Wide, in-depth, and structured analysis, evaluation, and examination (using the PRISMA and VOSviewer tools) of a final sample of 50 scholarly papers from 27 journals, published between 2017 and the first quarter of 2021, were undertaken. Current publications emphasize qualitative, quantitative, and mixed research methods, as well as statistical and econometric methods, such as descriptive statistics, factor analysis, and structural equation modeling. This study categorizes the four major topics identified, sustainability, innovation, sustainable development, and sustainable tourism, which comprised the contextual dimensions and relevant stages of the subject areas examined. This systematic literature review highlights advances and the significantly increasing overall number of papers over recent years. Currently, sustainability is in a more advanced state compared to innovation. The outcomes highlight that the indicators of sustainability and innovation still need further analysis within the tourism context. However, more concrete process indicators are needed for continuous improvement of the front-end of innovation and sustainable tourism. The results help in better understanding the sustainability and innovation process as applied to tourism. In particular, this study explores further direct linkages between sustainability and innovation and tourism, discussing and providing new future directions aligned with the closing remarks as well as a strategic agenda for future action post-COVID-19. Full article
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19 pages, 3774 KiB  
Article
A Technology-Based Innovation Adoption and Implementation Analysis of European Smart Tourism Projects: Towards a Smart Actionable Classification Model (SACM)
by Dejan Križaj, Miha Bratec, Peter Kopić and Tadej Rogelja
Sustainability 2021, 13(18), 10279; https://doi.org/10.3390/su131810279 - 14 Sep 2021
Cited by 9 | Viewed by 3367
Abstract
Similar to the concept of “Smart Cities”, “Smart Tourism” has undoubtedly become a promising field of research, and “the” buzzword in the last five years. But how much of this is “smart washing”, and how much progress has really been made? We focus [...] Read more.
Similar to the concept of “Smart Cities”, “Smart Tourism” has undoubtedly become a promising field of research, and “the” buzzword in the last five years. But how much of this is “smart washing”, and how much progress has really been made? We focus on the adoption and implementation of technological innovations to analyze the publicly available descriptions of Smart Tourism projects implemented in Europe according to the stringent technological criteria of contemporary Smart Tourism definitions. The results show that the vast majority of projects branded as “smart” predominantly pursue environmental sustainability goals, but do not feature advanced technology that meets the Smart Actionable attribute criteria, and do not address social sustainability issues to the same extent as the environmental ones. Full article
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16 pages, 926 KiB  
Article
Illuminating Opportunities for Smart Tourism Innovation That Foster Sustainable Tourist Well-Being Using Q Methodology
by Chi Kwong Bruce Wan and Adaobi J. Onuike
Sustainability 2021, 13(14), 7929; https://doi.org/10.3390/su13147929 - 15 Jul 2021
Cited by 9 | Viewed by 3169
Abstract
Technology innovation has become one of the driving forces that advance the tourism industry, but the industry has yet to account for the manner in which personal technologies can foster tourists’ sustainable well-being. Generating innovation that promotes the sustainable well-being of individuals is [...] Read more.
Technology innovation has become one of the driving forces that advance the tourism industry, but the industry has yet to account for the manner in which personal technologies can foster tourists’ sustainable well-being. Generating innovation that promotes the sustainable well-being of individuals is deemed to be challenging because the experience needs to account for users’ psychological well-being and their attitudes towards technology. A holistic apprehension of these needs, which requires multidisciplinary perspectives, can help designers to identify design spaces for further design investigations at the fuzzy front-end of innovation. Hence, the goal of this study is to identify design opportunities for smart tourism innovation that foster sustainable tourist well-being by using Q methodology to gather participants’ attitudes on the future use of such technology. The study involved 43 participants ranking 46 statements derived from the extant literature. The results show four opinion clusters related to the optimal use of personal technologies for sustainable tourist well-being. These clusters, which highlight both hedonic and eudaimonic user experience considerations, provide directions for designers for developing innovations that promote well-being. Recommendations of using Q as an exploratory design research method are discussed. Full article
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