1. Introduction
The alarming outbreak of the COVID-19 virus in 2020 has shifted learning methodologies to an online setting on a massive scale. High educational institutions, such as universities worldwide, have started adapting online setups to compensate for strictly imposed quarantines [
1]. As such, the pandemic’s drastic changes affected most students and learners. Motivation is a central factor that directly influences student performance, which the global outbreak adversely affected [
2]. The most extensive interruption to educational systems in history has affected over 1.6 billion students across more than 190 nations and all continents. About 94% of students worldwide, up to 99% in countries with low and lower-middle incomes, have been impacted by school and other learning space closures, according to the OECD (2020).
Many scholars disclosed that 75% of students perceived that their lives had become more complex and felt a general sensation of decreased motivation and effort in online learning as an effect of the lockdown due to the pandemic [
2,
3]. Plakhotnik et al. [
4] also stated that the sudden shift of students into online classes was associated with a decrease in motivation, academic performance, and cognitive engagement, which was closely linked to students’ mental health conditions.
It was found in a study by Vahedian-Azimi [
5] in Iran that students’ levels of anxiety, fear, and boredom had worsened since distance learning had started. Students in online learning had much greater stress, anxiety, and depression than the general population. Moreover, in an online setup, learners are forced to adopt new coping methods during online classes, which may have underlying effects on certain ergonomic aspects. During the earlier stages of the COVID-19 pandemic, the abrupt changes from face-to-face learning to fully online learning made use of technology that was only available to institutions. Reich [
6] explored the educational technology failure during the COVID-19 pandemic, which affected the education sector’s stakeholders. Focusing on developing countries such as the Philippines, online learning was only practiced for a small period prior to the pandemic. Moreover, its utilization was not widespread [
7]. This indicates that only a few institutions and universities were somewhat ready for the changes. This in turn affected both students and faculty members.
The learning of students and teaching delivery was changed in the Philippines. Ong [
8] indicated the differences in private universities wherein technology was available for most students such as the internet, system and usage, and even the capability of learning. For public schools, modular learning using worksheets was delivered by faculty members from house to house. Those that were able to utilize online learning were still challenged and were not ready, especially because of the availability of the internet in developing countries [
9]. Students’ learning capabilities [
10], adoption of technology [
6], and working environment [
11] were key challenges as ergonomic appraisals during the onset of online learning. These factors are focused on aspects such as cognitive, macro-ergonomics, and physical ergonomics. Ergonomics studies how to make workplaces more productive by reducing students’ fatigue and discomfort and increasing workplace safety. From the collected literatures, the need to explore the different factors simultaneously has not yet been considered and should be explored due to accumulated prominent problems.
Appraisals in physical, cognitive, and macro-ergonomics are essential to understanding how such variables impact academic motivation and performance. There have been myriad reasons why students have lost motivation and reduced their performance in online learning, especially in ergonomics. Physical ergonomic evaluations concentrate on a person’s anthropometric, physiological, and biomechanical characteristics of a particular physical movement or activity. Villarouco et al. [
12] said that factors that can affect students’ learning process are workstation design, noise, temperature, humidity, and illumination. This could also motivate and increase students’ performance if appropriately designed. It is increasingly vital to assess these factors, as one study reported that students have little access to other working equipment and materials at home, which plays a role in their academic performance [
13]. It was reported that students have constantly relied on regular home chairs, textbooks, laptops, hours of sitting at their desks, and technology usage [
11]. Moreover, it was also proved that workstation design, light, noise, temperature, and even color could impact learning ability, distraction, and discomfort. That is why measuring an individual’s anthropometric, environmental, and psychosocial factors is vital for a student’s learning sustainability and performance [
14].
Strains, carpal tunnel syndrome, and tendonitis are frequent injuries brought on by prolonged computer use during online learning. A study by Yuan and Garaudy [
15] evaluated students’ ergonomic issues while learning remotely during online learning. There were 56% of students who claimed to be stressed, while 64% reported less-than-average productivity. Harris et al. [
16] studied the ergonomics of computer use and investigated possible adverse effects on students’ health and productivity. According to the findings, students who use computers for online learning may be more likely to experience musculoskeletal issues due to their use. The time spent on computers correlates significantly with the musculoskeletal pain reported.
Although there is a rising demand for online education, there are no pertinent educational resources or training programs to help students understand or avoid the postural issues caused by prolonged screen time. Online learning can give students a way to interact with course material at their convenience, technological advancements, and the impending integration of technology into distance education programs [
14,
15]. However, there has not been a thorough exploration and investigation of the effects of physical [
6], macro-ergonomic [
17,
18], and cognitive [
19] factors on the performance of distance education learners using online learning technologies.
On the other hand, cognitive ergonomic appraisals are ergonomic assessments that distinguish how well a particular element (e.g., stress) responds to an individual’s cognitive function. It is based on a thorough understanding of human perception, mental processing, and memory. Students’ association with learning has to do with their learning motivation and academic performance. Chung et al. [
14] showed that students who suffer from the pandemic report unfavorable feedback on their online learning methodologies and learning performance and have accumulated more academic stress.
The students struggle with various issues, including a lack of motivation and diminished concentration. It was also revealed that, due to the alteration in online learning systems, students must adjust to various learning styles [
20,
21]. Thus, the student’s learning strategies have been impacted due to some problems with online education. These methods are their ingrained preferences for learning. Students were more agitated, bored, and unable to concentrate in online classes due to the pandemic’s new learning systems in education institutions. The students are also more likely to achieve low academic performance due to the new norm of learning [
22].
Conversely, macro-ergonomic appraisals are those assessments that have a macro-view of factors that concern an organization’s overall work systems. The goal of macro-ergonomics is to study organizations from the standpoint of different appraisal factors to enhance the design/redesign of work systems [
23]. As defined by Hendrick and Kleiner [
23], macro-ergonomics are combined with organizational structures, policies, and procedures that aid in designing human work, human software, and human-environment systems. Its applications relate to an overall improvement in administrative systems by examining the variables that need modifications and then gradually progressing to the system’s overall structure and operations [
24]. Many macro-ergonomic elements heavily influence the performance of an organization. Some of these elements include the use of technology by students, the usage of learning management systems (LMS), and the teaching delivery techniques used by instructors. It includes human factors, tools and technology, environment, organizational constraints, and tasks [
6]. The detailed relationship of the latent variables considered in the study, such as tactile, auditory, and visual learning styles under cognitive ergonomics; the design of the workstation and temperature, illumination, noise levels under physical ergonomics; and the use of LMS, access to technology, and teaching delivery under macro-ergonomics were discussed in the
Appendix A.
This study will examine the educational implications of large-scale ergonomics in online learning. Since the beginning of the century, technological innovation and internet accessibility have grown steadily, which has increased enthusiasm for online learning [
25]. This dispels the idea that the use of technology and digitalization is influenced by online learning [
26]. As technology creates new possibilities for altering our lives, its ongoing advancements continuously assess a person’s level of satisfaction, comfort, and safety.
For newly developed systems in educational institutions, it is necessary to consider students’ perceptions of these premises. The differences between online and traditional face-to-face learning have been the subject of numerous thorough studies and critical discussions; however, this present study aimed to determine the ergonomic factors affecting students’ learning motivation and discover how learning motivation affects academic performance for students, given the student’s judgment and how they perceive learning motivation and academic performance during online classes amid the COVID-19 pandemic.
The results of this study may provide further light on how students are now coping with online learning in the wake of the COVID-19 pandemic. Since the pandemic has not ended, educational institutions must endure working to resolve the fundamental issues of online education. The same goes for students’ learning styles and technological aspects of online learning, contributing significantly to learning motivation and academic performance.
This study could be a reference for educational institutions, researchers, instructors, and students to recognize the ergonomic appraisal factors that would improve students’ learning motivation and academic performance, which may still be applicable after the COVID-19 pandemic since the emergence of both traditional and online learning are being utilized. This paper aimed to determine the ergonomic appraisal factors affecting student motivation and academic performance in higher educational institutions, specifically students at Mapua University, the Philippines. However, there is a wide range of students in the mentioned institution. With that in mind, the students may have varying opinions, perceptions, and experiences regarding their working habits and study practices.
To address such an issue, the researcher focused on undergraduate students to procure consistent data that can be reliably processed. Given that undergraduate students have negative sentiments about online learning, this range of participants is a perfect match for this study. More precisely, student respondents should be working and studying from home; additionally, the school’s dynamic has online classes with two modalities, namely synchronous and asynchronous sessions.
Mapua University was considered since they are the ones who won the award in the digital readiness category at the 2022 Wharton—QS Reimagine Education awards and conferences [
27]. This prestige conference provides a benchmark for virtual education which can be adopted by other universities. In addition, due to policy restrictions held by government officials, the researcher conducted this research in the most accessible university amidst the pandemic. Likewise, the researcher only relied on journal articles accessible to the public. These journal articles are the basis of this study’s theories and hypotheses. Limited human interaction and the actual execution of the research were prohibited due to the pandemic, whereby conducting the investigation instead occurred through different online platforms.
4. Discussion
This study investigated the role of physical, cognitive, and macro-ergonomic appraisals on students’ learning motivation and academic performance during online learning. Partial least square structural equation modeling (PLS-SEM) was utilized to determine factors affecting learning motivation and academic performance. From the results, it could be seen that learning motivation (LM) has the most decisive, significant, and positive influence on students’ academic performance (β = 0.663, p ≤ 0.001).
Having students with a mindset of pursuing better grades than others (LM1), expecting to do well in class (LM2), learning the material by studying appropriately (LM3), preferring course materials that arouse their curiosity (LM4), and students surpassing expectations to understand the content (LM5), have a significant influence on their academic performance. That being said, a student must have goals and objectives when achieving high academic performance, which then comes with motivation positively impacting students’ study habits, academic performance, adjustment, and well-being [
61].
Academic performance results from a good study strategy and exerting more effort, both of which are influenced by a relatively self-determined motivation [
62]. Motivational drives of students are associated with academic accomplishment based on self-regulatory activities (i.e., an individual’s coping responses and behavioral actions towards situations), peer relationships, and subject interest [
63]. In addition, the study by Prasetyo et al. [
42] explained that ease of use and perceived usability greatly affected student satisfaction when using an online learning platform. This indicates that the proper utilization of a learning platform would prompt students to utilize the technology positively, which would influence their learning ability.
However, due to the pandemic, students cannot concentrate while using online learning techniques, which may affect their motivation. Thus, the academic staff must be more tech-savvy and well-versed in creatively delivering online lectures. Aligning with the study by Ong et al. [
17,
18], their study explained that most students wanted to only achieve the course requirement which presents as measures of academic achievement. Arguably, it is still up to the university to provide extended knowledge for accomplishing unbounded education. Focusing on distractions for online learning, it is evident that students’ concentration has been dominant in the e-learning setup. Winter et al. [
64] suggested that students may use boundary management. One suggestion that can be made would be by providing self-rewards for accomplishing tasks, focusing on lectures for a certain period, and finishing all classes. Small rewards such as being able to play certain games afterward or watch movies may be prompted by students to heighten positive emotions for undertaking academic work.
The use of the LMS (US) was also proven to have a significant and positive influence on learning motivation (LM) (β = 0.332, p = 0.001). The indicators proved that students perceive the LMS to help comprehend the course materials (US1), the LMS makes students’ lives easier when communicating with their instructors and classmates (US2), the LMS is taken as an advantage for a student’s overall contentment with their course (US3), the interface of the LMS meets students’ needs (US4), and the usage of the LMS benefits their learning abilities and studying habits (US5).
It was revealed through relevant works that how schools carry out and present their LMS to students has to do with a student’s effectiveness and efficacy in learning, academic performance, and engagement. Likewise, the LMS and students’ learning motivation were also found to correlate with their success in academic performance. Because of its sustainable use, instructors should play a more significant role in inspiring students to use the LMS through original and creative strategies. This way, students can independently and consistently keep track of their performance and learning progress [
65]. As explained in the study by Chuenyindee [
7], learning management systems would be perceived as being highly useful when they are not complex, have well-integrated functions, consistent application, and are user centric. If students find the LMS helpful, a high satisfaction rate and continuous utility would be seen, which would affect their academic performance [
66]. Nacher et al. [
66] explained that the interaction of the LMS to students and teacher–student would help promote high academic performance. Thus, universities may opt to consider technologies and applications that can cater to these needs.
Higher education institutions must offer compelling learning experiences. Teachers must assess students’ views, thoughts, and comments to provide them with a sustainable learning environment. Educational institutions may improve, expand, and maintain their shortcomings and strengths. At the same time, students would appreciate it more if an interactive and engaging learning strategy was more practical than content deliveries (e.g., supplements and modules) while conducting online classes [
67]. This finding contradicts Chavan and Pavri’s [
68] claim that there is a lack of simple-to-reach assistance with LMSs. As stated by the same author, students and instructors still lack the technical abilities to use it.
Teaching delivery (TD) was also proven to have a positive influence and significant effect on learning motivation (LM) (β = 0.307, p = 0.001). When a teacher manages lectures with a clear and practical demonstration and explanation (TD2), enriches lectures with unique and different lecture materials in class (TD3, TD4), and can catch students’ attention while conducting online classes (TD5), it positively stimulates students’ learning motivation. This explains that the method of teaching and how they present and demonstrate lectures matter to a student’s learning motivation.
This was true based on Isa et al. [
69], which stated that the majority of teachers’ methods of instruction have a significant impact on a student’s learning motivation, impacting on their academic performance; as a result, the student-centered method and the teacher–student interactive method were suggested as ways to boost students’ academic performance. In addition, prior studies found that students prioritized the instructor’s preparedness for presenting lectures that include regular presentations, instructions, learning objectives, relevant activities and assignments, a room for questions and answers for a portion of the class, and an evaluation of student performance [
70,
71].
A teacher’s capability to teach can be determined by how well they deliver lectures to students and comprehend them, and even attracting students’ attention to the professor’s teaching method. One approach to boost students’ learning motivation is the novelty or the ability to provide something new. Thus, it would be more appealing, motivating, and inspiring to students if innovative or unusual learning methodologies and technologies were introduced [
71].
Seidel et al. [
72] assisted instructors by allowing them to practice observing students’ visual cues while participating in class. It is critical to distinguish between pupils who are disinterested in the course subject and those who are struggling. When students are consistently attended to their needs, they are more likely to be interested and motivated and achieve better academic success. Nevertheless, this may improve students’ capacity to engage actively and listen to the instructor’s lectures, sustaining their attention. Nevertheless, with the presence of the pandemic, this may be an encumbrance.
Visual learning style (VL) has also been found to have a significant and positive influence on learning motivation (LM) (β = 0.307, p = 0.001). This explains that a preferred visual learning style matters to students’ learning motivation and that students learn better by reading what the teacher writes on the board (VL1), reading instructions helps stimulate sensory memory (VL2), comprehend instructions by reading (VL3), and learns better when reading than listening to someone (VL4). Seemingly, VL5 opens the assumption that students favor listening more in lectures than reading textbooks. This could be owing to the textbooks’ broad and in-depth information and modules. That being said, students enjoy listening to lectures since the teacher primarily employs the simplified version of the textbooks for instruction.
Veena and Shastri [
73] reinforce the findings that students in applied science courses, including engineering and technology, were more motivated, engaged, and visually oriented toward learning activities from teachers. It was emphasized in several articles that, when a helpful learning method is used in the classroom that promotes the presentation of knowledge in visual forms such as pictures, diagrams, flowcharts, and interactive simulations, students’ analytical thinking skills are improved [
74].
Similarly, prior studies revealed that students perceive visual learning style as their preferred learning method while also increasing their learning motivation, as shown in the results. This highlights the research results that motivation strongly moderates the links between learning styles and student engagement. Thus, it is recommended that teachers acknowledge their students’ learning preferences. This will help them understand the range of choices among students, making them feel respected, have some self-worth, and increase their competency and learning motivation.
On the contrary, teachers should be aware of, suggest, and use general activities to accommodate the majority of learning preferences in a classroom. Moreover, disclosing their preferred learning styles is crucial as this will facilitate their learning. As a by-product of the pandemic, the visual learning style has become the favored mode of learning for online courses. Therefore, educators must adjust to this tactic as this significantly attracts a student’s learning motivation during online courses.
Access to technology (TN) was also found to have a significant and positive influence on learning motivation (LM) (β = 0.287, p = 0.001). Indicators such as the ability to access technology (TN1), the competency to use technology (TN2), utilizing internet-based materials (TN3), having an adequate number of gadgets for online classes (TN4), and integrating information presentation such as digital media with technology (TN5) demonstrate how technologically improved learning environments may assist in increasing student motivation and engagement.
Francis [
75] asserts that students are motivated by technology while studying online. It has been shown that students who are supported and instructed in their chosen approach are more eager to learn and feel engaged. Consequently, educators adjusting to this new way of life must devise strategies for incorporating new technologies into engaging and instructive teaching techniques. In addition, students believe that educational technology tools and mobile devices positively influence their learning in university settings, and since the internet has become such a ubiquitous aspect of our lives, students generally feel at ease when studying wherever they want [
76]. Despite the success of online learning in recent years, these students continue to encounter various challenges. One example is the accessibility of technology devices and internet connections [
77]. The highlighting of internet connections, especially in the Philippines, has been troublesome. Mostly, students do not have the access to proper and continuous internet connections which becomes a challenge. Therefore, government sectors may consider this challenge for the further development of online learning in the country.
The design of the workstation (WD) was also proven to have a significant and positive influence on learning motivation (LM) (β = 0.216, p = 0.001). Students appear to have a suitable working area (WD2), an adequate space in their work area (WD3), are satisfied with their workplace layout (WD4), and are comfortable with their workstation design (WD5). Therefore, it indicates that a pleasant workplace incorporating an ergonomic workstation may significantly influence how well students execute and think throughout academic activities.
The compatibility of high furniture, sit-stand furniture, and tilt tables and chairs positively influences a student’s motivation and performance objectives [
78]. An ergonomic table and chair would increasingly support a student’s body to the extent that an individual’s productivity, performance, and comfort increase. Researchers suggest that tables must be designed to have drawers, adequate space for an individual’s body parts, and an adjustable length and angles of tables, while chairs should have lumbar support and hand rests, wheels, and footrests [
79]. As evaluated by Gumasing et al. [
11], the workstation design during the online learning setup promoted the type of gadgets being used in e-learning, followed by the mouse used, kind of chair, keyboard, earpiece, light devices, and the desk used. These were the preferences of students in the Philippines which correlate to their satisfaction and performance.
To enable users to utilize the seat backrest to support the lumbar spine without compressing the popliteal surface, Millanese and Grimmer [
80] advise that the seat depth of a chair should be less than 95% of the buttock-popliteal length. This could only be applied to students who can afford and own adjustable chairs, which becomes a flaw in students’ learning motivation and performance. Therefore, parents and students should both consider a comfortable setup for online learning, which will promote higher academic performance since students’ satisfaction is achieved.
Temperature level (TM) was also proven to have a significant and positive influence on learning motivation (LM) (β = 0.155,
p = 0.001). Students perceive temperature levels and air quality as comforting during online classes (TM1, TM2). Secondly, students have a good source of ventilation (TM3). Lastly, the temperature level does not interfere with their concentration in online classes (TM4). Cui et al. [
81] investigated the effects of indoor air temperature on human performance, motivation, and thermal comfort. The temperature has been confirmed to have a substantial impact on student success. The effect of temperature on mood has been shown to hurt memory and cognitive ability, which are directly related to learning ability.
According to research by the University of Scranton, students perform better academically when the temperature is constant. It was found by Earthman [
82] that the optimum temperature range for the best learning outcome, comfort, and academic performance is between 20 and 24 degrees Celsius. The researchers recommend putting heating and cooling systems in every study room to maintain consistent temperatures. In addition, heating, ventilation, and an air conditioning unit improve ventilation rates, which helps to control temperatures. A heating, ventilation, and air conditioning (HVAC) system that has been appropriately installed will enable the room to be kept at the ideal temperature, making students feel more at ease in the space in which they are learning.
Tactile learning style (TL) (β = 0.043,
p = 0.422) and auditory learning style (AL) (β = 0.040,
p = 0.401) were found to have no significant influence on learning motivation (LM). The learning style mentioned above shows a minor effect on the student’s learning motivation. Even though students enjoy building, project making, and modeling activities (TL1, TL3, TL4, TL5), the study by Rhouma [
83] had findings wherein a preferred tactile learning style would result in a low achievement which then becomes a weakness when choosing this learning method, triggering a student’s learning motivation. Further, this negates prior researchers’ statements that the tactile learning style plays an important role in student achievement and satisfaction [
84,
85].
Next is the auditory learning style (AL), where students learn through oral discourse, listening to lectures, and audio/video tapes, positively influencing their learning motivation (AL2, AL3, AL4, AL5). It was noted that there are comparisons between auditory and visual learning styles. According to Movchun et al. [
86], there was a negative correlation between visual and auditory learning styles, which means that an individual with a developed visual learning style would have a less effective rate compared to auditory learning style learners and vice versa.
Educators should take note of the differences among the learning styles as well as the expertise of students. Both auditory and visual learning styles may be significantly correlated but do not equate to an equal relationship. The students perceive an auditory learning style as something that could prevent them from concentrating, relating to AL1. Some teachers may appear to have a dull, tedious, and monotonous voice which significantly affects their focus, motivation, and how they put information into memory [
87,
88]. Therefore, educators should explore in-depth a clear-modulated prosody in motivational speeches to enhance the learning motivation for students. Similar to prior findings, even visual learners are inclined toward listening to lectures compared to reading texts. Therefore, universities and their instructors should provide both supplementary files and distinct lectures for students to have options in learning. This may be a challenge among instructors due to workload, but this should be considered as needs arise.
It can be concluded that, of the three perceptual learning styles, the visual learning style was the most common and had a favorable impact on students from Mapua University; however, listening to lectures is quite evident as a mode of learning. They were enrolled in online classes instead of keeping their hands occupied with physical work and orally listening to lectures and instructions. Nevertheless, students who select tactile/kinesthetic learning styles may still face restrictions as the pandemic is still ongoing.
Illumination level (IL) was also found to have no significant influence on learning motivation (LM) (β = 0.019, p = 0.731). The illumination level is not essential to the student’s learning motivation and performance. This finding could explain that students may have adequate and proper lighting in their workstations while studying, participating in online classes, and taking notes, which does not significantly affect their learning motivation (IL1, IL2, IL3). In addition, the lighting fixtures are properly positioned in their workstations to avoid glare and have steady lighting, accompanying a feeling of satisfaction and comfortability in their work area (IL4, IL5, IL6).
Oselumese et al. [
89] specified that a lack of light might cause discomfort and decrease school performance. Moreover, the same author argued that classroom lighting is critical for a student’s academic performance and may influence motivation since illumination directly correlates with students’ growth. As opposed to this, Mott et al. [
90] found lighting effects and levels to have no significant influence on motivation and concentration. However, it was still deemed to affect academic performance, such as oral reading fluency while taking exams and a focus lighting effect when students are studying, learning, and participating in discussions with educators.
Noise level (NL) was also proved to have no significant influence on learning motivation (LM) (β = 0.002, p = 0.877). This suggests that noise does not interfere with the concentration and understanding of the student during online classes (NL1, NL2), background noises do not interfere with the communication between the student and the instructor (NL3), and the noises in the background do not interfere with the student’s concentration during exams (NL4). Background noises do not affect the overall quality of the student’s online experience (NL5) and have no direct effect on students’ willingness to learn.
A paper by Xie et al. [
91] supports this conclusion which found that environmental noise levels in secondary schools in Greater London have almost no substantial relationship with academic achievement indices. This new study’s findings contradict previous research that found auditory interference can decrease performance and reduce one’s ability to focus. Especially during these times of the pandemic, students have shared spaces with their family members in the same house, making their homes a disruptive environment. A study by Driessen et al. [
92] stated that the problem mentioned had been accumulated stress and distractions for all students participating in online classes. Although students have many options to choose from as a study space, they are concerned about the noise coming from their preferred option [
93].
As of now, students are still carrying out home-based online learning and have already been avoiding background noises ever since the rise of the pandemic. After a few terms, students have switched their study locations around the house, and family members have grown accustomed to the student’s needs. For instance, family members should always keep silent when students are taking exams. Students move to a more secluded location nearby to avoid hearing background noises whenever classes are about to start.
To end this chapter, scholars have proposed and established various methods for achieving learning motivation for pupils, which have been discussed, confirmed, and transmitted in this chapter. There was a cause to test these hypotheses to support ideas and assumptions. Regardless of the suitable model fit, validity, and reliability, there were rejected hypotheses in the results, which were found to be hypothetical. More precisely, several reputable researchers thought that auditory learning style, illumination levels, noise levels, and tactile learning style all positively affected learning motivation. This study demonstrated the contrary and was able to refute statements from several works in the literature.