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Article
Peer-Review Record

Airbnb Is Customers’ Choice: Empirical Findings from a Survey

Sustainability 2020, 12(15), 6136; https://doi.org/10.3390/su12156136
by Chrysa Agapitou 1, Anna Liana 2, Dimitrios Folinas 3,* and Aggeliki Konstantoglou 4
Reviewer 1: Anonymous
Reviewer 2: Anonymous
Sustainability 2020, 12(15), 6136; https://doi.org/10.3390/su12156136
Submission received: 26 June 2020 / Revised: 23 July 2020 / Accepted: 24 July 2020 / Published: 30 July 2020
(This article belongs to the Special Issue Web 2.0 in Tourism and Hospitality Industries)

Round 1

Reviewer 1 Report

Interesting paper compares hotels with airbnb. Provides some descriptive statistics and explains the differences 

 

However it does not provide a comprehensive literature review.

suggest you explore the following 

Buhalis D, Andreu L, Gnoth J., 2020, The dark side of the sharing economy: Balancing value co‐creation and value co‐destruction, Psychology and Marketing. Vol. 37(5), pp.689–704

Farmaki, A, Stergiou, DP, & Christou, P (2020). Sharing economy: peer-to-peer accommodation as a foucauldian heterotopia. Tourism Review, emerald.com

Dolnicar, S (2020). Sharing economy and peer-to-peer accommodation–a perspective paper. Tourism Review, emerald.com

 

Unclear methodology and justification of methods. It is unclear how the research was conducted and the sampling process. 

Findings are descriptive lack innovation and fails to make a novel theoretical contribution

There is little interpretation as well as policy and managerial implications

 

Author Response

Dear editor,
Below, you can find our revisions /responses regarding the meaningful and very useful comments and points of the reviewers.
Please, note that we have highlighted the revised parts in the submitted paper in yellow.
Kindest regards,
Authors.

 

Author Response File: Author Response.docx

Reviewer 2 Report

The literature deployed should be extended.

Line 24: I don’t think ”common economy” is the best term to be used here. I would recommend sticking to the “sharing economy” or “cooperative economy” to signify this type of businesses.

Regarding this part, please consider the following literature, which can be downloaded from Google Scholar, and deals with the branding, business models, destinations in the web 2.0 era, characterized by social media and millennial generation:

Branding- Kennedy, E., & Guzmán, F. (2017). When perceived ability to influence plays a role: brand co-creation in Web 2.0. Journal of Product & Brand Management, 26(4), 342-350. doi:10.1108/jpbm-04-2016-1137

Business models in the web 2.0 era- Wirtz, B. W., Schilke, O., & Ullrich, S. (2010). Strategic Development of Business Models. Long Range Planning, 43(2-3), 272-290. doi:10.1016/j.lrp.2010.01.005 and Posen, H. A. (2016). Ridesharing in the Sharing Economy: Should Regulators Impose Über Regulations on Uber? Iowa Law Review, 101, 405-433.

Millenials and social media in destinations-Paunovic, I., Dressler, M., Mamula NIkolic, T., & Popovic Pantic, S. (2020). Developing a Competitive and Sustainable Destination of the Future: Clusters and Predictors of Successful National-Level Destination Governance across Destination Life-Cycle. Sustainability, 12, 4066. doi:10.3390/su12104066

 

Lines 30-32: please take into account further literature on different applications of the sharing economy:

Tchorek, G., Brzozowski, M., Dziewanowska, K., Allen, A., Kozioł, W., Kurtyka, M., & Targowski, F. (2020). Social Capital and Value Co-Creation: The Case of a Polish Car Sharing Company. Sustainability, 12(11). doi:10.3390/su12114713

Prada, A., & Iglesias, C. A. (2020). Predicting Reputation in the Sharing Economy with Twitter Social Data. Applied Sciences, 10(8). doi:10.3390/app10082881

Liu, Z., Ma, L., Huang, T., & Tang, H. (2020). Collaborative Governance for Responsible Innovation in the Context of Sharing Economy: Studies on the Shared Bicycle Sector in China. Journal of Open Innovation: Technology, Market, and Complexity, 6(2). doi:10.3390/joitmc6020035

 

It would be hard to make a significant literature contribution without taking into serious consideration previous publicatios from the journal. There for I invite you to take into account the following literature in the introduction, literature review and discussion sections of the paper:

Jun, S. H. (2020). The Effects of Perceived Risk, Brand Credibility and Past Experience on Purchase Intention in the Airbnb Context. Sustainability, 12. doi:10.3390/su12125212

Kim. (2019). Understanding Key Antecedents of Consumer Loyalty toward Sharing-Economy Platforms: The Case of Airbnb. Sustainability, 11(19). doi:10.3390/su11195195

Kim, B., & Kim, D. (2020). Attracted to or Locked In? Explaining Consumer Loyalty toward Airbnb. Sustainability, 12(7). doi:10.3390/su12072814

Llados-Masllorens, J., Meseguer-Artola, A., & Rodriguez-Ardura, I. (2020). Understanding Peer-to-Peer, Two-Sided Digital Marketplaces: Pricing Lessons from Airbnb in Barcelona. Sustainability, 12. doi:10.3390/su12135229

Revinova, S., Ratner, S., Lazanyuk, I., & Gomonov, K. (2020). Sharing Economy in Russia: Current Status, Barriers, Prospects and Role of Universities. Sustainability, 12(12). doi:10.3390/su12124855

Sidor, Kršák, Štrba, Cehlár, Khouri, Stričík, . . . Bolechová. (2019). Can Location-Based Social Media and Online Reservation Services Tell More about Local Accommodation Industries than Open Governmental Data? Sustainability, 11(21). doi:10.3390/su11215926

Liu, W., Ji, R., Nian, C., & Ryu, K. (2020). Identifying the Types and Impact of Service Provider’s Responses to Online Negative Reviews in the Sharing Economy: Evidence from B&Bs in China. Sustainability, 12(6). doi:10.3390/su12062285

Sutherland, I., & Kiatkawsin, K. (2020). Determinants of Guest Experience in Airbnb: A Topic Modeling Approach Using LDA. Sustainability, 12(8). doi:10.3390/su12083402

 

Line 61: it should read “extant”, not “existed”

The discussion and conclusions sections should be separated. Both need to be expanded based on the above mentioned literature.

Author Response

Dear editor,
Below, you can find our revisions /responses regarding the meaningful and very useful comments and points of the reviewers.
Please, note that we have highlighted the revised parts in the submitted paper in yellow.
Kindest regards,
Authors.

 

Author Response File: Author Response.docx

Round 2

Reviewer 1 Report

The paper has improved and brings some new information forward 

However the authors need to revise extensive literature that is emerging before they can define what is their contribution 

You will find the following of interest 

Sthapit, E, & Björk, P (2019). Sources of value co-destruction: Uber customer perspectives. Tourism Review, emerald.com

Sthapit, E, Chiappa, G Del, Coudounaris, DN, & Bjork, P (2019). Determinants of the continuance intention of Airbnb users: Consumption values, co-creation, information overload and satisfaction. Tourism Review, emerald.com

Qin, D, Lin, PMC, Feng, SY, Peng, KL, & Fan, D (2020). The future of Airbnb in China: industry perspective from hospitality leaders. Tourism Review, emerald.com

Farmaki, A, Stergiou, DP, & Christou, P (2020). Sharing economy: peer-to-peer accommodation as a foucauldian heterotopia. Tourism Review, emerald.com

Sthapit, E, Björk, P, & Barreto, JJ (2020). Negative memorable experience: North American and British Airbnb guests' perspectives. Tourism Review, emerald.com

Dolnicar, S (2020). Sharing economy and peer-to-peer accommodation–a perspective paper. Tourism Review, emerald.com

 

You should address the therefore what questions?

who should do what to improve the situation for whom

 

 

Author Response

Attached our revisions for Reviewers' useful comments and suggestions.

 

Author Response File: Author Response.docx

Reviewer 2 Report

Line 39: please reformulate the sentence “In Web 2.0, environment companies in order to remain…”

Line 92: please delete the second comma sign in “, as well as,”

Line 103: please either connect this parapgrah to the previous one, or reformulate the beginning of the sentence „Moreover….“

Lines 92-144: The sentences in the literature review need to be better connected in an argumentative manner. Please see examples for argument building here: https://www.ego4u.com/en/business-english/communication/reasoning

Line 160: it should read „In accordance“, not „On accordance“

Line 390: I would rather argue that it is a novel business model than a business idea

Author Response

Attached our revisions for Reviewers' useful comments and suggestions.

Author Response File: Author Response.docx

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