Employee Quality of Life, Well-Being and Wellness: A Pathway to Organizational Performance, Efficiency, and Sustainability

This study addresses the health-related quality of life (HRQoL) of Spanish nurses during the sixth wave of the COVID-19 pandemic, assessed through the EQ-5D and EQ-VAS indices. Methods: This cross-sectional 334 study used online surveys, recruiting 305 Spanish nurses. Results: Nurses generally perceived a good HRQoL. “Negative work–family interaction” is adversely associated with the EQ-VAS (β = −0.337, 95% CI [−1.733, −0.723]) and EQ-5D (β = −0.399, 95% CI [−0.021, −0.01]) indices, while “positive work–family interaction” shows a positive relationship with the EQ-VAS (β = 0.218, 95% CI [0.381, 1.759]). The presence of a “paid supportive caregiver” is positively associated with the EQ-VAS (β = 0.18, 95% CI [1.47, 12.3]) and EQ-5D (β = 0.149, 95% CI [0.004, 0.117]) indices, but a higher “number of children” is negatively linked with the EQ-5D index (β = −0.146, 95% CI [−0.061, −0.002]). In addition, living with a partner (EQ-VAS β = 0.16, 95% CI [1.094, 14.67] and EQ-5D index β = 0.174, 95% CI [0.018, 0.163]) and working a “rotating shift” (EQ-5D index β = 0.158, 95% CI [0.005, 0.098]) are positively associated. Conclusions: These findings highlight the need to comprehensively address nurses’ well-being, considering both their working conditions and their home environment, especially in crisis contexts such as the current pandemic. Full article

This study investigates individual differences in protective and risk factors among rescue workers (RWs), particularly Red Cross members, to optimize well-being and job performance under high-stress conditions. Employing a person-centered approach, two psychological profiles were identified: an adaptively resilient profile and a maladaptively vulnerable profile, characterized by distinct personality traits, coping methods, life events, and social support networks. A notable external criterion, self-compassion, discerned the profiles with maladaptively vulnerable individuals who exhibited higher self-judgment, social isolation, and emotional over-identification. The study also examined the impact of job roles on these profiles, discovering a prevalence of adaptive resilience among drivers, contrasting with team members who displayed maladaptive resilience and lower self-compassion scores. These insights suggest a nuanced method for identifying RWs who require specialized support, proposing tailored interventions, especially those enhancing self-compassion. The study, through an extensive psychological metric analysis, provides a deeper comprehension of resilience and vulnerability among RWs. This research highlights the importance of recognizing individual differences in protective and risk factors, thereby contributing to the enhancement of mental health and resilience in high-stress professions. Full article

As sports activities have recently become socio-culturally important in South Korea, the roles and functions of public sports organizations are attracting attention. In this situation, perceived organizational support is considered one of the significant variables to explain the attitudes and behaviors of employees within the organizations. Hence, the purpose of this study is to investigate the relationship between perceived organizational support of public sports organizations, work engagement, organizational citizenship behavior, and customer orientation and examine the mediating effect of work engagement. This study collected data from 248 employees working for public sports organizations, and data were analyzed with SPSS 26.0 and AMOS 26.0. The results showed the following. (1) Perceived organizational support has a significant positive effect on work engagement but does not affect organizational citizenship behavior and customer orientation. (2) Work engagement significantly positively affects organizational citizenship behavior and customer orientation. (3) Work engagement has been shown to fully mediate the relationship between perceived organizational support, organizational citizenship behavior, and customer orientation. This study suggests that public sports organizations need an efficient support strategy that can maximize employees’ work engagement. For example, organizations should increase their sense of unity with employees and understand the importance of their work to strengthen perceived organizational support. Lastly, organizations need to create an environment where employees can devote themselves to and focus on their work. Full article

This paper proposes a market flow methodology to assess Chilean employment support policies between 1996 and 2019 based on the probability of finding or losing a job and market flow analysis. The proposed methodology is analyzed with data obtained from the National Institute of Statistics (INE), establishing flows and probabilities of entry and exit from employment and their contributions to the variability of unemployment to clarify the behavior of Chilean employment support and select the type of measures through which to provide improved recovery and job protection and the other possible improvements to be made. Employment is an essential issue of a country’s sustainability. The results show the efficiency of the proposed approach in evaluating employment support policies in different countries. Full article

The main purpose of this work is to indicate the effects of the implementation of the concept of sustainable production from the perspective of the employee’s well-being. The subject of the research was manufacturers operating in the agricultural technical means of transport sector (production of parts and subassemblies). The research leads to the identification of benefits from the well-being of employees resulting from the implementation of the concept of sustainable production, described in the literature, that should be included in the evaluation model in the analysed sector (research question 1). Moreover, it enables the recognition of benefits resulting from the well-being of employees in the surveyed enterprises (level of fulfilment) and shortcomings highlighted by the companies surveyed in the category of benefits resulting from the well-being of employees (low level of fulfilment). The results of this work are the list of benefits structured into categories and assessed by the representatives of agricultural means of transport manufacturers. The list is useful from both academic and utilitarian perspectives. Full article

Numerous workers have adopted the flexible working approach due to its accommodating and job-sharing features, which play a key role in easing the employment pressure and maintaining socio-economic sustainability in China. This paper will study the impact of work experience on the income of flexible workers and the characteristics of impact mechanism. We use micro survey data from CFPS2020 to analyze flexible workers in China. This study found that, firstly, while the feature of flexible employment may be very different from formal employment, its relationship with work experience and income is as significantly correlated as it is for formal employment with a rise–fall, inverted U-shaped trend, but the return on work experience is lower than the employment level in the labor market. Secondly, there is an income gap between genders, especially in physical labor-intensive forms of flexible work; women can gradually narrow the gender income gap through continuous learning. Thirdly, the return on work experience in the older age group is lower than that in the youth group of flexible workers, and this may be due to the dynamic evolution of the elimination of existing work experience and the accumulation of new work experience. Fourthly, in contrast with the findings of the labor market as a whole, the trend of work experience return in flexible employment is reversed; the low-income group’s return rate of work experience is higher than that of the high-income group, and it can be seen that flexible employment is conducive to the development of new and young workers. Full article

Being characterized by high numbers of physical and mental health issues, the veterinary sector faces some negative peculiarities compared to other professions. To evaluate and possibly improve employees’ well-being and to reward according to individual motivation, managing staff and the profession in general must understand every individual’s motivation. Defining the motivation of veterinary professionals in a multidisciplinary way can be the first step in increasing the well-being of employees. To assemble current theories of work motivation and adapt and extend them to serve the veterinary profession, basic knowledge of the classical general psychological motivational theories and work motivational theories is inevitable. The authors aimed to illustrate the different motivational theories’ key aspects and historical evolution to provide veterinary personnel with broad knowledge. In addition, the availability of already existing literature should be evaluated. A scoping review was performed. Methodological, empirical, review, and theoretical articles were evaluated. Only a minority of the studies (1.3%) evaluated motivational theories in veterinary health care. This reflects that there is a need for research in this field. Still, it is illustrated that the veterinarian profession would benefit from the implementation of general psychological as well as motivational work theories. Full article

To achieve user retention through multifactor synergy, Internet enterprises must reduce costs and increase efficiency and sustainable development. In response to the dilemma that Internet companies are experiencing increasingly high user acquisition costs and serious user churn, this paper investigates a sample of 46,695 user reviews of nine product series from Xiaomi Ecological Chain. Case studies and qualitative comparative analysis are used to explore the influence mechanisms of quality of experience, brand trust, and brand attachment on users’ retention intentions. Our findings are as follows. (1) Brand attachment alone is not necessary for high user retention intention, but user perception, cognition, and brand trust are necessary. (2) Quality of experience positively impacts brand trust, attachment, and user retention intention. Therefore, improving user perception and cognition is critical in generating high user retention intention. (3) Five configuration paths can achieve high user retention intention, while three configuration paths lead to low user retention intention, and there is an asymmetric relationship between these paths. Among them, the role of quality of experience-driven configuration paths in generating user retention intention is the most prominent. (4) User perception and cognition can substitute with brand trust and attachment in the substitution relationship between configuration paths. Our findings have important theoretical and practical implications for revealing the realization paths of high user retention intention in Internet companies and provide a new perspective for future research. Full article

Burnout is a significant problem faced by professionals in the healthcare setting, and yet there is a lack of validated screening tools in the Spanish context. The present study examined the psychometric properties of a single-item measure of burnout (SIB) within a sample of 675 health professionals working at five centres in Spain, with the brief burnout questionnaire (BBQ) providing the main comparison measure. Predictive validity was acceptable, with high positive correlations between SIB, overall BBQ and the three BBQ dimensions. Construct validity, examined using confirmatory factor analysis, found that the SIB sufficiently covered the components of the three factors of burnout described by the BBQ and the components of the three dimensions of the burnout syndrome factor. Convergent validity was confirmed through significant negative correlations between SIB and good perceived health and job satisfaction. Acceptable cut-points were established. The Spanish-language SIB provides an acceptable and sensitive screening measure of burnout for use with health professionals. Full article

For the teaching profession, prosociality is a relevant skill. From this perspective, the present study aimed to examine the psychometric properties of the Adult Prosocialness Behavior Scale (APBS) in a professional setting of primary school Chilean teachers (n = 1404; mean age = 41.4; SD = 10.8; 77.4% women). ESEM and CFA were applied to evaluate its factor structure, internal consistency, factorial reliability, and invariance. The results supported a bifactor ESEM model in which prosociality was represented by a general latent factor and four specific factors (helping, sharing, caring, and empathy). A predominance of the unidimensional component of the APBS was observed (general factor, ECV = 0.938; ωh = 0.945), with adequate reliability (α = 0.932; ω of the factor general = 0.968) and invariance of the measurement in terms of gender. Its adequacy was confirmed by a good level of fit (RMSEA = 0.042 90%CI [0.036–0.049]; SRMR = 0.012; CFI = 0.995; TLI = 0.988). It is concluded that the APBS is a suitable instrument to measure prosociality in the professional setting studied. Its general and specific dimensions are relevant to the prosocial behaviors currently required of teachers. Future studies could contribute evidence of the transcultural validation of the APBS in other educational contexts in order to undertake comparative studies. Full article

This research examines the role of job stressors in the hospitality industry and their impact on front-line employees’ job stress and psychological well-being. Unique stressors identified include job insecurity, interpersonal conflict, and emotional labor, each of which pose a significant influence on job stress. This study utilized Smart PLS 3.0 for analysis. Using a judgmental sampling method, questionnaires were given to service touchpoint department employees with over a year’s experience. The self-reported survey took place from 25 to 30 March 2023. Interestingly, while these factors significantly contribute to job stress, their direct effect on psychological well-being was found to be statistically insignificant. Instead, job stress emerged as a significant mediator between these job stressors and psychological well-being. Consequently, the research uncovers the need for hospitality organizations to devise effective stress management and mitigation strategies, rather than solely focusing on reducing the presence of job stressors. Practical recommendations for industry management, encompassing strategies for reducing job insecurity, managing interpersonal conflicts and emotional labor, and the implementation of stress management programs, are provided. These insights have potential implications not only for enhancing employee well-being but also for fostering a more resilient and thriving hospitality sector. Full article

This research tried to identify the most important factors that motivate or hinder forest engineers in commuting between their household and the regional office of the National Forest Administration, or prompt them to relocate their entire family to Bucharest, where the headquarters of the NFA is located, in seeking promotion in the professional hierarchy. A survey, administered as a Google form, was designed to carry out analysis of independent benefits, opportunities, costs, and risks. The decision process was designed as an analytic hierarchy process, and each one of these factors was a separate analytic hierarchy process. We found that forest engineers tend to be very conservative when it comes to changing their professional position from the forest district to the NFA regional office or NFA top management. On the one hand, the professional opportunities to promote upwards do not compensate for the fringe benefits gained at the forest district level, while the costs of living in a larger city outweigh the benefits, even though the house rent is paid by the employer. Full article

Introduction: Mentoring programs minimize stress and anxiety in recent graduates and in newly recruited nurses, guiding their careers and enabling them to retain their skills and correctly care for patients. The objective of this scoping review is to explore and summarize the existing literature on mentoring models and programs in the clinical nursing context. Methods: The databases searched include PubMed, Embase, Cochrane Library, Epistemonikos, Cuiden, Scielo, MEDES, OpenGrey, Trove and MedNar. Published and unpublished studies worldwide that included nurse mentoring programs in a clinical context, in public and private systems and primary, secondary and tertiary healthcare settings, and articles published in English, French, Spanish and Portuguese, were included. Nurse students and training specialists were excluded. The papers were screened by two independent reviewers. In cases of discrepancy, a third reviewer made the decision. Results: Eleven studies were included. Most of them were conducted in the USA. A wide range of nurse mentoring programs were identified with highly variable characteristics. The duration of the programs and the evaluation systems were different, but the expected results matched. Conclusions: Mentoring programs need more in-depth and extensive study. In spite of their differences, they all lead to improvements for nurses, patients and organizations. A gender influence was found in our results, which could be studied in future research. Full article

Introduction: The ‘second victim’ phenomenon, (SVP) refers to a health professional who was involved in an adverse event (AE) and continues to suffer from the event to the detriment of personal and professional functioning. The second victims’ natural history of recovery model predicts stages of the phenomenon from AE occurrence until the ‘moving on’ stage and serves as a suitable structure for many organizational support programs worldwide. Purpose: Using the second victims’ natural history of recovery model to examine the impact of the SVP on Israeli nurses, with a specific focus on the organizational support they felt they required compared with the support they felt that they had received from their organizations. Methods: Fifteen in-depth interviews were conducted, using a semi-structured questionnaire, among nurses who had experienced the SVP. The interviews were recorded subject to the interviewees’ consent, transcribed, and analyzed using thematic content analysis. Findings: Throughout all six stages of recovery, all interviewees reported physical and emotional manifestations following exposure to an AE, regardless of the type of event or severity. They also reported difficulty in emotion regulation, as well as damage to functioning and overall quality of life. Most of the nurse interviewees reported a need to share the events with someone, but, despite this desire to receive appropriate support, almost none of them proactively requested help from a professional source, nor did their organizational management initiate proactive support. This lack of referral for further assistance is possibly explained through limited awareness of the SVP as a valid response to an AE, a perceived lack of legitimacy to receive organizational support, and personal barriers that accompany the phenomenon. Conclusions: Appropriate organizational support, offered proximal to an AE as well as over time, is essential for the nurse, the patient, and the organization. Personal barriers, together with limited awareness, may challenge the identification and provision of appropriate assistance. Hence, it is important to address the phenomenon as part of the general organizational policy to improve the quality of care and patient safety. Full article

(1) Background: The COVID-19 pandemic has led to an increase in the complexity of caregiving, resulting in challenging situations for perioperative nurses. These situations have prompted nurses to assess their personal and professional lives. The aim of this study was to explore the experiences of perioperative nurses during the first wave of the COVID-19 pandemic, with a specific focus on analyzing moral breakdowns and ethical dilemmas triggered by this situation. (2) Methods: A qualitative design guided by a hermeneutical approach was employed. Semi-structured interviews were conducted with 24 perioperative nurses. The interviews were transcribed and thematically analysed following the Consolidated Criteria for Reporting Qualitative Research (COREQ) guidelines. (3) Results: The findings revealed three main categories and ten subcategories. These categories included the context in which moral breakdowns emerged, the ethical dilemmas triggered by these breakdowns, and the consequences of facing these dilemmas. (4) Conclusions: During the first wave of COVID-19, perioperative nurses encountered moral and ethical challenges, referred to as moral breakdowns, in critical settings. These challenges presented significant obstacles and negatively impacted professional responsibility and well-being. Future studies should focus on identifying ethical dilemmas during critical periods and developing strategies to enhance collaboration among colleagues and provide comprehensive support. Full article

The shortage of healthcare workers is a growing concern. The COVID-19 pandemic and retirement wave have accelerated turnover rates. This systematic review aimed to identify and analyse the existing interventions for job retention of healthcare workers, in terms of nurses and physicians, in a hospital setting. A comprehensive search was conducted within three electronic databases, guided by the preferred reporting items for systematic review and meta-analyses (PRISMA) and synthesis without meta-analysis (SWiM) guidelines, this resulted in 55 records that met the inclusion criteria. The intervention outcomes are categorized into substantial themes: onboarding, transition program to a different unit, stress coping, social support, extra staffing, coping with the demands of patient care, work relationships, development opportunities and department resources, job environment, work organization, recruitment approach, and technological innovations. Considering the literature, onboarding programs and mentoring for nurses and physicians are recommended. Additionally, other interventions described in this review could positively affect the retention of nurses and physicians. When selecting an intervention for implementation, managers and human resources should consider the intervention that matches the determinant of intention to leave of their healthcare workers and the hospital’s mission, vision, and values. Sharing the success stories of implemented interventions may benefit healthcare organizations. Full article

On the basis of reviewing the typical models of urban community grid governance, the framework of the community grid unit assessment system was put forward according to the main tasks of current grid management. The five grid governance tasks such as convenient service, risk reporting, contradiction persuasion, grid patrol, and problem investigation were taken as the first-level indicators, a theoretical model of a three-level grid unit assessment was established, and the community grid unit assessment system was constructed. Combined with big data platforms such as public security, civil administration, and the politics and law committee, this paper aims to solve the problems of performance assessment of community grid members, the distribution of grid members, the needs of the people, and the service of enterprises and volunteers, and promote the common development of communities, grid members, enterprises, and volunteers, and realize the refinement of grid governance. Full article

To meet the collective goal of providing an efficient, sustainable, and safe transportation system, motorway managers are oriented toward establishing an optimal traffic management system (TMS). However, there are no straightforward guidelines through which to deploy the optimal integration scenario for traffic control centers (TCCs). An important component of TMSs is traffic control decisions, implying that human resources represent a critical feature of a TMS. In this study, we introduce human resource management (HRM) into the process of selecting the most appropriate integration scenario, which is achieved by developing a model to determine the number of employees. We formulated the problem as the mixed integer nonlinear programming problem based on the analysis of traffic incidents and road infrastructure data, considering also the employee voice and some HRM specificities in incident situations. Combining these findings with a SWOT analysis of the possible integration scenarios in Slovenia, we propose the most suitable scenario, in which TMS is organized as a cloud service. Moreover, this study predicts TCCs’ space requirements and identifies threats of neglecting HRM in TMS design. This paper can serve as a guideline and a baseline of expertise for motorway managers to create an effective and sustainable TMS in their region. Full article

Given the enormous value that project failure brings to individuals and organizations, a large number of scholars have explored the antecedents that affect employees’ learning from project failure. However, few scholars have paid attention to how individuals’ affective states interact with cognition patterns to learn from failure. Based on cognitive behavioral theory, this paper explores the relationship between employees’ different daily affective states and learning from project failure and incorporates the mediating role of error management strategy and the moderating role of project commitment. By using SPSS and Amos software, hierarchical regression analysis of questionnaire data collected from 774 employees in high-tech firms in China indicates that (1) positive/negative affective states positively/negatively affect learning from failure, respectively; (2) error management strategy mediates the relationship between daily affective states and learning from project failure; and (3) project commitment moderates the relationship between negative affective states and error management strategy; specifically, this relationship is weaker when project commitment is stronger. However, the moderating effect of project commitment on the relationship between positive affective states and error management strategy is not supported. The results further expand the research related to learning from failure and have practical implications for failure management in high-tech enterprises. Full article

This study used the Q methodology to analyse the perceptions of the meaning of work among Generation MZ employees working for South Korean nongovernmental organisations (NGOs). Forty Q samples about the meaning of work were extracted through a literature review and in-depth interviews, and 24 Generation MZ employees working for NGOs were selected as P samples to carry out Q sorting. The results were analysed using the KenQ program, and the perceptions of the meaning of work among Generation MZ employees working for NGOs were classified into four types. For Type 1, work was perceived as a means of self-realization corresponding to their values and an opportunity for new challenges. Type 2 employees expect people to recognise them as people of value through their work and pursue the satisfaction of contributing to people and society through their employment. Type 3 employees expected work to be a happy and interesting experience that coincided with their values beyond simple money-making. Finally, Type 4 considered work and personal life more separate and prioritised solidarity with colleagues. Full article

This work aimed to study the relationship between the perception of organizational democracy and gender discrimination at a Chilean public university. It is known that organizational democracy is not only about organizational life but also about democratic perceptions, attitudes, and behaviors in social life, as found in academic contexts. The methodology used factor analysis and descriptive and inferential statistical techniques to analyze data from a survey administered to 704 university faculty members, with a response rate of 58.1%. The gender distribution of this respondent population was 67% male and 37% female, values equivalent to the Chilean public university system (60% and 40%, respectively). The results highlight the importance of gender perspective in higher education. Indeed, academics who perceive greater gender discrimination toward women appreciate the deployment of organizational democracy to a lesser extent. Moreover, a high perception of discrimination on the part of women is confirmed (46%), them being, in turn, the ones who show a greater predisposition toward gender equality. This research intends to contribute to the development of strategies to remove obstacles to gender equality and improve the commitment of the academic community to institutional progress. Full article