Artificial Intelligence and Digital Transformation in Business and Society
A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Economic and Business Aspects of Sustainability".
Deadline for manuscript submissions: closed (17 October 2023) | Viewed by 4408
Special Issue Editors
Interests: e-business/e-commerce; digital transformation; digital ecosystem; digital marketplace
Interests: business information systems; knowledge management systems; digital business & digital humanities; big data in business; ICT & area studies (ASEAN/Borneo); ICT in education; e-health & mobile health
Special Issues, Collections and Topics in MDPI journals
Special Issue Information
Dear Colleagues,
We are witnessing the advancement of Artificial Intelligence (AI) and it influence in business and society. AI has penetrated almost every aspect of our lives, directly or indirectly. In some sense, it has become a disruptive technology that threatens the old ways of doing things, from daily activities through smartphones and social media to transportation, health, education, management, decision-making and many more. For example, natural language processing and machine learning are advancing to the state that computer-generated speech is very close to human speech, and expert systems are highly regarded in businesses.
We are also witnessing businesses and societies adopting digital transformations, where the digitalization of business processes to improve customer experience is the focus. Digital transformation in businesses and societies was accelerated by the COVID-19 pandemic, as social or physical distance had to be accompanied by digital closeness. The use of smartphones to monitor the virus was a necessity, and advanced digital technologies should be incorporated into health monitoring applications (apps) that are run using smartphones. In reality, people are ready to be reached digitally through their smartphones or wearable devices, such as watches, glasses, hats, earphones, or even shoes. It is organizations that need to redesign their ways to effectively and efficiently reach people for mutual benefits.
Unlike the old approaches to developing digital processes or computerization, where inside-out is the driving force, digital transformation is different, when the driving force is outside-in, focusing on digitalization and improving conditions for stakeholders, especially user or customer experiences. The role of AI in digital transformations is obvious. It can help improve users’, customers’; or people's experience generally when they interact with digital interfaces by creating enjoyable or satisfying experiences.
This Special Issue aims to focus on important issues of the advancement or applications of AI in businesses and societies, especially regarding the roles of AI in their digital transformation.
In this Special Issue, original research articles and reviews are welcome. Research areas may include (but are not limited to) the following:
- AI and business sustainability;
- Disruptive innovation of AI;
- Digital transformation of organizations;
- Managing digital transformation;
- AI and digital transformation;
- Digital business ecosystems;
- Digital twins;
- Digital transformation issues;
- AI and/or digital transformation in business and management;
- AI and/or digital transformation in education;
- AI and/or digital transformation in healthcare;
- The impact of AI and/or digital transformation in society.
We look forward to receiving your contributions.
Dr. Mohammad Nabil Almunawar
Dr. Muhammad Anshari
Guest Editors
Manuscript Submission Information
Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.
Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.
Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.
Keywords
- AI
- digital transformation
- sustainability
- disruptive innovation
- people experience
- business ecosystem
