Emerging Challenges and Opportunities of Value Creation in Operations Management and Supply Chain Management: Best Papers from SIMPOI* and ENANPAD** 2022

A special issue of Logistics (ISSN 2305-6290).

Deadline for manuscript submissions: closed (29 May 2023) | Viewed by 20913

Special Issue Editors


E-Mail Website1 Website2
Guest Editor
Department of Business, University of Brasília, Brasília 70910-900, Brazil
Interests: reverse logistics; sustainability; food supply chain; circular economy; purchasing/procurement
Special Issues, Collections and Topics in MDPI journals

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Guest Editor
Full Professor of Supply Chain and Operations Management, Coordinator at Paulista University, Administration Graduate Program, São Paulo 01311-000, SP, Brazil
Interests: product development, quality, logistics, production control plan (PCP) and maintenance management

E-Mail Website1 Website2
Guest Editor
Full professor at the Federal University of Alagoas (UFAL), in the Administration Course and, the Professional Master's in Public Administration and the Master's in Information Management, Maceió 57072-970, AL, Brazil
Interests: international business; operations management; sustainability and management of higher education institutions

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Guest Editor
Associate Professor in Operations and Supply Chain Management at the School of Business Administration of São Paulo (FGV-EAESP), São Paulo 01313-902, SP, Brazil
Interests: service management, mainly knowledge-intensive services and industrial services, with a focus on service delivery process interfaces, inter- and intra-organizational relationships and innovation

Special Issue Information

Dear Colleagues,

Notes:

*SIMPOI – Symposium of Production Management, Logistics and International Operations

** ENANPAD – Meeting of the Brazilian Association of Postgraduate and Research in Business Administration

1) Presentation:

Operations management is a broad area that refers to the systematic design, direction and control of processes that transform inputs into services and products for internal and external customers/consumers. From a broad point of view, we can state that operations and supply chain management underpin all departments and functions in an organisation (Krajewski and Malhotra, 2005).

New trends in operations management and supply chain management are constantly arising. These areas are very dynamic and incorporate new paradigms, strategies, tools and technologies, and innovation is essential and determinative.

Considering that services and products are produced through a series of interrelated business activities, it is expected that the value of each activity in a process can be aggregated with the value of preceding activities. The processes, in turn, should add value for customers throughout the supply chain (Krajewski and Malhotra, 2005). An integrated perspective of value creation has economic, technical and non-economic dimensions, and mainly the areas of marketing, operations management, and supply chain management are integrated into this context (Minerbo & Brito, 2021).

Studies related to increasing productivity and quality in operations management become essential for discussing strategy and operational management in supply chains (Mukherjee, Mitchell & Talbot, 2000). Operations and supply chain management are constantly subject to disruptions and vulnerabilities. Thus, it becomes crucial to study and propose mitigation strategies that neutralise potentially adverse consequences. Identifying and trying to mitigate risks through risk management strategies is critical for supply chains (Chopra & Sodhi, 2004). Through the use of intelligent assets, digital transformation has been identified as responsible for major changes in the organisational and social sphere of supply chains and should be studied (Majchrzak et al., 2016; Rossi, Bianchini & Guarnieri 2020). Submissions detailing investigations on how operations management must go beyond its traditional perspective of efficiency and productivity and consider sustainability aspects are welcome (Al-Odeh & Smallwood, 2012). In addition, studies related to models anchored in the circular economy, contributing to the circularity of materials throughout production chains and retaining value through the retention of resources in supply chains in the same or different cycles, are also expected (Howard, Hopkinson, & Miemczyk, 2019; Cerqueira-Streit, Endo, Guarnieri & Batista, 2021). Project governance and management using predictive and agile approaches can be a source of value in supply chains and deserves attention (Gaudenzi & Christopher, 2016).

References:

Al-Odeh, M., & Smallwood, J. (2012). Sustainable supply chain management: Literature review, trends, and framework. International Journal of Computational Engineering & Management, 15(1), 85–90.

Cerqueira-Streit, J. A., Endo, G. Y., Guarnieri, P., & Batista, L. (2021). Sustainable Supply Chain Management in the Route for a Circular Economy: An Integrative Literature Review. Logistics, 5(4), 81.

Chopra, S., & Sodhi, M. S. (2004). Supply-chain breakdown. MIT Sloan Management Review, 46(1), 53–61.

Gaudenzi, B., & Christopher, M. (2016). Achieving supply chain ‘Leagility’ through a project management orientation. International Journal of Logistics Research and Applications, 19(1), 3–18.

Howard, M., Hopkinson, P., & Miemczyk, J. (2019). The regenerative supply chain: a framework for developing circular economy indicators. International Journal of Production Research, 57(23), 7300–7318.

Krajewski, L. J., Malhotra, M., Malhotra, N., Ritzman, L., & Krajewski, L. (2015). Operations management. Pearson Education, Limited.

Mentzer, J. T., Stank, T. P., & Esper, T. L. (2008). Supply chain management and its relationship to logistics, marketing, production, and operations management. Journal of business logistics, 29(1), 31–46.

Minerbo, C., & Brito, L. A. L. (2021). An integrated perspective of value creation and capture: a systematic literature review. Journal of Business & Industrial Marketing.

Mukherjee, A., Mitchell, W., & Talbot, F. B. (2000). The impact of new manufacturing requirements on production line productivity and quality at a focused factory. Journal of Operations Management, 18(2), 139–168.

Rossi, J., Bianchini, A., & Guarnieri, P. (2020). Circular Economy model enhanced by intelligent assets from Industry 4.0: The proposition of an innovative tool to analyse case studies. Sustainability, 12(17), 7147.

2) Aim of the Special issue and how the subject relates to the journal scope:

This Special issue aims to provide a space for discussing the emerging challenges and opportunities of creating value in operations management and supply chain management. This Special Issue welcomes submissions of original research articles, review papers, case studies, communications, and perspective papers. We consider interesting manuscripts from or outside Simpoi and Enanpad.

3) Suggest themes:

In this Special Issue, original research articles and reviews are welcome. Research areas may include (but not limited to) the following:

  • Operations management and supply chain management from a circular economy perspective
  • Digital transformation and sustainable management in organisations
  • Project management: processes, people and technologies
  • Sustainable operations management
  • Agricultural and extractive supply chains
  • Risk management and resilience in organisations and supply chains
  • Service operations management
  • Strategy and operations management

We look forward to receiving your contributions.

Prof. Dr. Patricia Guarnieri
Prof. Dr. Márcio Cardoso Machado
Prof. Dr. Andrew Finger
Dr. Juliana Bonomi Santos
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Logistics is an international peer-reviewed open access quarterly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 1400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • operations management
  • production management
  • logistics
  • supply chain management
  • services
  • sustainability
  • risk management
  • value creation
  • circular economy
  • project management

Published Papers (8 papers)

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Research

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14 pages, 801 KiB  
Article
The Relationship between Lean Practices and Organizational Performance: An Analysis of Operations Management in a Public Institution
by Patricia Inês Schwantz, Leander Luiz Klein and Eugênio de Oliveira Simonetto
Logistics 2023, 7(3), 52; https://doi.org/10.3390/logistics7030052 - 16 Aug 2023
Viewed by 2040
Abstract
Background: This study aims to analyze the relationship between lean practices and organizational performance in a public institution, specifically, a military organization. Methods: The research has a quantitative approach with a descriptive character, having as a sample the members of a [...] Read more.
Background: This study aims to analyze the relationship between lean practices and organizational performance in a public institution, specifically, a military organization. Methods: The research has a quantitative approach with a descriptive character, having as a sample the members of a military unit located in Rio Grande do Sul. A valid sample of 116 answered questionnaires was obtained. Data analysis was carried out through multivariate statistical treatment, known as Structural Equation Modeling (SEM), using the Smart-PLS software. Results: At the end of the study, it was possible to confirm the central hypothesis of the study and conclude that lean practices (waste elimination, continuous improvement, support and leadership, member involvement, education and training, long-term thinking, quality, and systemic vision) positively impact organizational performance. Together, these elements combine to engender organizational effectiveness and success, promoting more productivity, quality, profitability, and customer satisfaction, thus improving the organization’s performance. Conclusions: It is evident that the members of the military unit are committed to optimizing organizational performance, showing constant improvement in productivity, rarely committing errors, cost reduction in activities and works, high effectiveness in meeting goals, prioritizing cost reduction in the execution of activities, as well as achieving goals and objectives related to the services provided. Full article
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14 pages, 294 KiB  
Article
Analyzing the Influence of COVID-19 on the E-Commerce Customer’s Retail Experience in the Supermarket Industry: Insights from Brazil
by Beatriz Moschetta Cunha, Carolina Kato Lettieri, Giulia Wiltenburg Cadena and Veridiana Rotondaro Pereira
Logistics 2023, 7(3), 53; https://doi.org/10.3390/logistics7030053 - 14 Aug 2023
Cited by 1 | Viewed by 1850
Abstract
Background: E-commerce’s convenience, speed, and ability to overcome geographical barriers have made it increasingly popular across industries. This study analyzed the impact of the COVID-19 pandemic on customer experience and satisfaction in supermarket retail e-commerce in the Brazilian market. The objective was [...] Read more.
Background: E-commerce’s convenience, speed, and ability to overcome geographical barriers have made it increasingly popular across industries. This study analyzed the impact of the COVID-19 pandemic on customer experience and satisfaction in supermarket retail e-commerce in the Brazilian market. The objective was to understand how the pandemic influenced satisfaction in this sector. Methods: A survey research method was employed, utilizing the Critical Incident Technique to identify key quality dimensions important to customers. A total of 133 valid responses underwent exploratory factor analysis. Results: Data analysis identified three dimensions significantly affecting overall customer satisfaction. “Presentation of Products in the Application (app)” had the highest correlation, while “Delivery Logistics” had the lowest. However, when considering the COVID-19 factor, “Delivery Logistics” showed the highest correlation. This indicates that the dimension most affected by the pandemic has the least impact on overall satisfaction in supermarket e-commerce. Conclusions: The study emphasizes the significance of understanding customer satisfaction in supermarket e-commerce, not just during the COVID-19 pandemic but also its post-pandemic consequences. Retailers should prioritize improving product presentation in apps, as it greatly influences overall satisfaction. Addressing the pandemic’s impact on delivery logistics is also crucial to ensure competitiveness in the e-commerce market. Full article
26 pages, 901 KiB  
Article
A Two-Stage Stochastic Linear Programming Model for Tactical Planning in the Soybean Supply Chain
by Silvia Araújo dos Reis, José Eugenio Leal and Antônio Márcio Tavares Thomé
Logistics 2023, 7(3), 49; https://doi.org/10.3390/logistics7030049 - 04 Aug 2023
Cited by 1 | Viewed by 1891
Abstract
Background: The soybean market is representative of the world. Brazil is the largest producer and exporter of this crop and has low production costs but high logistical costs, which are influenced mainly by transport costs. Added to these characteristics, the disputed grain supply, [...] Read more.
Background: The soybean market is representative of the world. Brazil is the largest producer and exporter of this crop and has low production costs but high logistical costs, which are influenced mainly by transport costs. Added to these characteristics, the disputed grain supply, the possibility of crop failure, and the randomness of some parameters that influence the soybean supply chain make decisions even more challenging. Methods: To mathematically model this problem, we carried out an analysis of the scientific production related to grain supply chain and the models used to address the problem, as well as a document analysis and a case study. Results: This paper proposes a new two-stage stochastic linear programming model with fixed recourse for tactical planning in the soybean supply chain from the perspective of the shipper under take or pay contracts over a one-year time horizon. The first-stage variables are the grain purchasing decisions and the volumes of rail and road transportation hired in advance. The model addresses 243 scenarios derived from four uncertainty sources: the purchase and sale prices of raw agricultural products on the spot market, the probability of crop failure, and the external demand. Conclusions: The model is successfully applied to a soybean trade firm in Brazil with expected gain of US$4,299,720 when using the stochastic model instead of the deterministic model. The stochastic model protected the firm from take or pay fines and crop failures, contracting a smaller volume of rail transport than what the company does. Full article
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25 pages, 329 KiB  
Article
Management Food Waste in Municipality Schools: An Analysis from a Circular Economy Perspective
by Simone Sehnem, Lucia Godoi, Flavio Simioni, Cristina Martins, Sandro Vieira Soares, José Baltazar Salgueirinho Osório de Andrade Guerra and Tais Provensi
Logistics 2023, 7(2), 20; https://doi.org/10.3390/logistics7020020 - 31 Mar 2023
Viewed by 2830
Abstract
Background: Food waste is a situation that triggers certain controversy, considering that there is still a significant number of people who do not have access to healthy and nutritious food every day. The management of food leftovers from school lunches depends on [...] Read more.
Background: Food waste is a situation that triggers certain controversy, considering that there is still a significant number of people who do not have access to healthy and nutritious food every day. The management of food leftovers from school lunches depends on the creation of measurement mechanisms. Thus, current characteristics of schools should be identified in order to mitigate and better manage these leftovers. This study addresses this gap, that is, it seeks to understand how food waste management is carried out in schools from a circular economy perspective. Methods: Focusing on the management of school lunches in municipal schools, this study aims to build an inductive interpretive theory in order to understand how schools promote food waste management. Results: Loss estimates and their monetization were identified and explained, and alternatives for waste recovery using the ReSOLVE framework were proposed. Conclusions: Therefore, it was assumed that the perspective of circularity is a possible and viable way to manage food waste in school lunches. Stakeholder engagement and awareness raising become necessary premises for success in the food circularity journey. Full article
17 pages, 704 KiB  
Article
The Effects of Strategic Procurement 4.0 Performance on Organizational Competitiveness in the Circular Economy
by Răzvan-Andrei Corboș, Ovidiu-Iulian Bunea and Daniel-Constantin Jiroveanu
Logistics 2023, 7(1), 13; https://doi.org/10.3390/logistics7010013 - 24 Feb 2023
Cited by 5 | Viewed by 5199
Abstract
Background: This study aims to identify how and if strategic procurement 4.0 performance influences competitiveness under circular economy conditions. In this regard, to achieve the aim of the study, we examine the moderating and mediating effects of strategic procurement 4.0 performance. In [...] Read more.
Background: This study aims to identify how and if strategic procurement 4.0 performance influences competitiveness under circular economy conditions. In this regard, to achieve the aim of the study, we examine the moderating and mediating effects of strategic procurement 4.0 performance. In addition, the paper explores the role of procurement 4.0 in the circular economy and its impact on organizational competitiveness, with a focus on the mediating factors in the relationship between manager attitudes and competitiveness, making a significant contribution to the emerging research in this field. Methods: The results of a two-way moderated multiple regression analysis showed that there is an effect that intensifies the relationship between the variables being studied. Mediating effects were tested using Smart PLS-4 and the results showed significant mediating effects of strategy for procurement 4.0 and planning for procurement 4.0. Results: The study found that organizations with high strategic procurement 4.0 performance and high circular economy openness have the highest level of competitiveness. However, low levels of circular economy openness result in similar competitiveness levels regardless of low or average strategic procurement 4.0 performance. Conclusions: We found that strategic procurement 4.0, aligned with sustainability goals and incorporating digital technologies, leads to increased competitiveness in the context of the circular economy, as demonstrated in the Romanian business environment. Moreover, our study highlights the importance of strategic training in procurement 4.0, the need for a three-level approach in procurement strategy, planning, and performance review, and the significance of considering non-financial aspects in competitiveness and innovation within the context of a circular economy. Full article
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Review

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19 pages, 1447 KiB  
Review
From Trash to Profit: How Packaging Waste Management Has Driven the Circular Economy—An Integrative Literature Review
by Jorge Alfredo Cerqueira-Streit, Patrícia Guarnieri, Luciel Henrique de Oliveira and Jacques Demajorovic
Logistics 2023, 7(3), 66; https://doi.org/10.3390/logistics7030066 - 20 Sep 2023
Viewed by 2246
Abstract
Background: The COVID-19 pandemic has intensified the need to adopt a restorative and regenerative model proposed by circular economy (CE). Methods: This article aims to identify the current status of packaging waste management in the CE context through an integrative literature review [...] Read more.
Background: The COVID-19 pandemic has intensified the need to adopt a restorative and regenerative model proposed by circular economy (CE). Methods: This article aims to identify the current status of packaging waste management in the CE context through an integrative literature review using Scopus and Web of Science databases. Using the Bibliometrix package, 162 articles were analyzed. Results: A bibliometric overview is presented, including the prominent authors and journals, and most cited articles, techniques and research methods used. Most of the analyzed articles are of the theoretical–empirical, quali–quantitative type, and plastic is the most studied material when a paper focused on one waste item. The contribution of packaging waste management for the transition to CE is discussed, highlighting important actions such as the replacement of materials to increase recyclability, the installation of voluntary delivery points associated with education programs focusing on the environment and support for cooperatives of waste pickers. In addition, a research agenda was developed that highlights the main gaps identified to guide future studies. Conclusion: Finally, the managerial contributions of the study are emphasized in particular by providing insight into the implementation of this model of growing international interest. Full article
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21 pages, 2868 KiB  
Review
Neoindustrialization—Reflections on a New Paradigmatic Approach for the Industry: A Scoping Review on Industry 5.0
by Ricardo Pereira and Neri dos Santos
Logistics 2023, 7(3), 43; https://doi.org/10.3390/logistics7030043 - 24 Jul 2023
Cited by 4 | Viewed by 1693
Abstract
Background: The Industry 5.0 emerges as a new paradigm for the industry by considering sustainability, human-centered approaches, organizational resilience, and interaction between humans and machines as its core values. This new trend for the future of the industry is referred to as [...] Read more.
Background: The Industry 5.0 emerges as a new paradigm for the industry by considering sustainability, human-centered approaches, organizational resilience, and interaction between humans and machines as its core values. This new trend for the future of the industry is referred to as neoindustrialization. Due to being a topic in development, there is still no precise consensus on its definition, which prompted the current study to comprehensively investigate and analyze the existing literature on Industry 5.0. Methods: The method employed was a scoping review, examining publications from various databases and academic journals, including those specific to the Brazilian context. Results: The results indicate a transition towards an industry that meets societal demands and respects planetary boundaries, aspects that were overlooked by Industry 4.0. Conclusions: In this new scenario, the industry reassumes its leadership by combining technology with new strategies and organizational models. Furthermore, it undergoes organizational changes to align its structure, operations, human resources, and new practices, aiming to meet the demands of society and all stakeholders involved. To achieve this, it is necessary to create an environment conducive to innovation and entrepreneurship, promoting the development of qualified human capital, investments in research and development, and strengthening partnerships between the public and private sectors. A successful neoindustrialization policy will generate high-quality jobs and foster economic growth. Industry 5.0 is the paradigm that will prevail in the 21st century. It is not a matter of speculation; it is an inseparable and inevitable reality. Otherwise, the industry will be relegated to a secondary role in the process of digital and social transformation. Full article
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13 pages, 1935 KiB  
Review
Systematic Literature Review in Reshoring Strategies 4.0
by Daniel Masini Espíndola, Márcio Lopes Pimenta, Cláudio Heleno Pinto da Silva and Ingridi Vargas Bortolaso
Logistics 2023, 7(3), 42; https://doi.org/10.3390/logistics7030042 - 17 Jul 2023
Viewed by 1456
Abstract
Background: With global changes in markets and government regulations, most organizations, which previously opted for offshore production, began to return to their country of origin—a process called reshoring. The new strategies for locating units and business models, which involve decisions to outsource [...] Read more.
Background: With global changes in markets and government regulations, most organizations, which previously opted for offshore production, began to return to their country of origin—a process called reshoring. The new strategies for locating units and business models, which involve decisions to outsource production and organizational capacity, now face a new context of Industry 4.0, a market for technologies with the potential to transform entire supply chains in addition to directly influencing organizational aspects with innovative solutions and resource efficiency. Methods: This systematic literature review (SLR) found 43 articles relating to reshoring and Industry 4.0; there was an increase in publications in the last few years. We divided the studies according to 9 aspects: market uncertainties and labor supply; support for managerial decision making; competitive priorities analysis (costs and efficiency); business strategies; information knowledge and collaboration management; political, social and economic changes; risk security and privacy management; supply chain management; and investment market and private equity funds. Results: This article presents a content analysis of articles in the field of administration, focusing on location strategies, technology adoption, and organizational changes. The study identifies key aspects such as research quality, publication trends, regional focus, and strategy topics. The findings emphasize the importance of research objectives and problem-solving for managerial decision-making and highlight the need for further exploration in the literature. Conclusions: Reshoring, Industry 4.0, and location strategies are relevant topics for global management. The supply chain plays a role in decision-making for location and technology adoption, suggesting the need for more research in supply chain management. Full article
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