Knowledge Management in the Post-pandemic Business Environment

A special issue of Knowledge (ISSN 2673-9585).

Deadline for manuscript submissions: closed (30 July 2023) | Viewed by 8784

Special Issue Editor

Faculty of Management, National University of Political Studies and Public Administration, 012244 București, Romania
Interests: knowledge management; knowledge dynamics; knowledge strategies; strategic management
Special Issues, Collections and Topics in MDPI journals

Special Issue Information

Dear Colleagues,

The recent COVID-19 pandemic complex crisis has demonstrated how critical is to have the necessary knowledge and adequate knowledge management in order to find solutions to the multiple problems that this crisis generates. The absence of knowledge and of efficient knowledge management systems has forced many companies to close their business or to find some surviving solutions. The absence of knowledge concerning this new type of virus and the potential consequences of the COVID-19 pandemic has led to drastic governmental decisions and to lockdowns in most countries. Knowledge management has proven to be critical in developing emergent knowledge strategies and in strenghtening organizational resilience. In the post-pandemic business environment, knowledge management faces new challenges in both research and practice, and the purpose of this Special Issue is to understand these challenges. Additionally, there are new challenges for universities in creating new programs to address these needs. The following are some suggestions for potential contributions to this Special Issue:

  • New ideas, models, and theories concerning knowledge dynamics and knowledge management.
  • The role of knowledge dynamics between rational, emotional, and spiritual fields of knowledge in coping with crises and with employees’ behavior during crises.
  • The new work–life balance among knowledge workers in the context of remote working.
  • Changing paradigms in strategic thinking and developing emergent knowledge strategies to cope with increasing uncertainty.
  • New challenges for knowledge creation and knowledge sharing to increase innovation.
  • Customer knowledge management as a new trend in developing open innovation.
  • Spirituality as a new challenge for work–life balance and value creation.
  • Integrating the new technological advancements and artificial intelligence applications in the new dynamics of knowledge management systems.
  • Vulnerabilities and risks in knowledge management systems.

Prof. Dr. Constantin Bratianu
Guest Editor

Manuscript Submission Information

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Keywords

  • knowledge dynamics
  • knowledge creation
  • knowledge sharing
  • knowledge strategies
  • knowledge management
  • knowledge vulnerabilities and risks

Published Papers (3 papers)

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Research

19 pages, 1580 KiB  
Article
From Knowledge to Wisdom: Looking beyond the Knowledge Hierarchy
by Constantin Bratianu and Ruxandra Bejinaru
Knowledge 2023, 3(2), 196-214; https://doi.org/10.3390/knowledge3020014 - 27 Apr 2023
Cited by 6 | Viewed by 4720
Abstract
Although there is a long history of searching for the road from knowledge to wisdom, there is no final and clear result. In fact, there are multiple ways of starting from knowledge and reaching wisdom due to the complexity of the semantic domains [...] Read more.
Although there is a long history of searching for the road from knowledge to wisdom, there is no final and clear result. In fact, there are multiple ways of starting from knowledge and reaching wisdom due to the complexity of the semantic domains of both concepts. In addition, there are different perspectives on interpreting these conceptual maps, ranging from philosophy to psychology or management. We are interested in understanding the connecting ideas between knowledge and wisdom from the management perspective, where decision making is the key driving force for transforming knowledge into efficient actions for creating value for customers through products and services. The well-known knowledge pyramid or wisdom pyramid is a good metaphor to start with in understanding the basic concepts of data, information, knowledge, and wisdom (DIKW) and their transformations. We analyze different interpretations of these four basic concepts and focus on the transition from knowledge to wisdom, looking beyond the DIKW pyramid. Additionally, to get a larger view of the multiple connections between knowledge and wisdom, we perform a bibliometric analysis using VOSviewer as a specialized software tool. The contribution of the present paper comes from this enlarged framework of searching for links between knowledge and wisdom and analyzing their relevance to business management. The results are relevant to anyone who would like to understand how to manage efficiently knowledge in their organizations. We explain the semantic differences in interpreting the concepts of “information” and “knowledge” in philosophy, information science, and knowledge management, which can be useful both in theory and in practice. Full article
(This article belongs to the Special Issue Knowledge Management in the Post-pandemic Business Environment)
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22 pages, 656 KiB  
Article
Managing Knowledge in Romanian KIBS during the COVID-19 Pandemic
by Alexandra Zbuchea, Elena Dinu, Andra-Nicoleta Iliescu, Roxana-Maria Stăneiu and Bianca-Roxana Salageanu (Șoldan)
Knowledge 2023, 3(1), 18-39; https://doi.org/10.3390/knowledge3010002 - 09 Jan 2023
Cited by 2 | Viewed by 1992
Abstract
KIBS are increasingly important organizations for ensuring sustainable development. Their core asset is knowledge, manifested in many ways and managed in a complex manner, sometimes jointly with clients. Like other organizations, KIBS companies have been greatly impacted by the COVID-19 pandemic. At the [...] Read more.
KIBS are increasingly important organizations for ensuring sustainable development. Their core asset is knowledge, manifested in many ways and managed in a complex manner, sometimes jointly with clients. Like other organizations, KIBS companies have been greatly impacted by the COVID-19 pandemic. At the same time, they could provide support to their customers to better cope with the challenges associated with the pandemic. Therefore, the present paper investigates how Romanian KIBS coped with the pandemic by developing 16 interviews with key persons from four different organizations, covering a range of specializations (technical, professional, and creative). The purpose of the present study is to identify the challenges for knowledge management caused by the COVID-19 pandemic and how the pandemic influenced knowledge management performance within Romanian KIBS. The investigation reveals that the pandemic was an opportunity for organizational development and adopting more formal knowledge management practices, as well as for developing the digital profile of companies. Full article
(This article belongs to the Special Issue Knowledge Management in the Post-pandemic Business Environment)
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17 pages, 2036 KiB  
Article
A Bibliometric Analysis of Knowledge Dynamics in Managerial Decision Making
by Constantin Bratianu and Dan Paiuc
Knowledge 2022, 2(4), 702-718; https://doi.org/10.3390/knowledge2040040 - 09 Dec 2022
Cited by 1 | Viewed by 1424
Abstract
The purpose of this paper is to present a bibliometric analysis of the literature, focusing on knowledge dynamics in managerial decision making. The motivation of our research is based on the new theory of knowledge fields and knowledge dynamics and its influence on [...] Read more.
The purpose of this paper is to present a bibliometric analysis of the literature, focusing on knowledge dynamics in managerial decision making. The motivation of our research is based on the new theory of knowledge fields and knowledge dynamics and its influence on decision making in business and management. The methodology used is based on a bibliometric analysis performed with the specialized software VOSviewer. The analysis graphically presents a series of semantic clusters which show the co-citation distances between different concepts related to the search expressions used like “knowledge dynamics”, “managerial decision”, and “decision making”. As a database, we used the papers published in journals indexed in Web of Science. The outcomes of our analysis are some graphical representations of semantic clusters for the expressions “knowledge dynamics” and “managerial decision making”, and a series of tables with the content analysis of the clusters and some other data concerning publications and authors. The findings demonstrate that there is a consistent link between knowledge dynamics and the managerial decision making process. The contribution of the paper comes from the fact that it is a first bibliometric analysis of the correlations between knowledge dynamics and managerial decision making as reflected in papers indexed in Web of Science. Also, the analysis includes for the first time the topic of entropic knowledge dynamics as reflected in papers indexed in Web of Science. Full article
(This article belongs to the Special Issue Knowledge Management in the Post-pandemic Business Environment)
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