Digital Work—Information Technology and Commute Choice

A special issue of Information (ISSN 2078-2489). This special issue belongs to the section "Information and Communications Technology".

Deadline for manuscript submissions: closed (31 August 2023) | Viewed by 25351

Special Issue Editors


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Guest Editor
Department of Information Systems and Business Analytics, RMIT University, Melbourne VIC 3001, Australia
Interests: intelligent systems; digital business; technology adoption; decision analysis

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Guest Editor
Department of Supply Chain and Logistics, RMIT University, Melbourne VIC 3001, Australia
Interests: telecommute; commute choices; transport planning; transport economics; transport policy
Special Issues, Collections and Topics in MDPI journals

E-Mail Website
Guest Editor
Department of Information Systems and Business Analytics, RMIT University, Melbourne VIC 3001, Australia
Interests: digital work; innovation adoption; decision analysis; efficiency analysis

Special Issue Information

Dear Colleagues,

Digital systems and technologies, including big data, artificial intelligence, cognitive computing, Internet of Things, cloud computing, mobile computing, social media, and digital platforms, have reshaped how work is designed, performed, and managed in organizations. This leads to the emerging digital work environments (telework, telecommute, etc.) in which the work arrangement in organizations is becoming more contingent, flexible, and distributed.

The emerging digital work environment has created a situation in which digital work has become the “new normal” for individuals in organizations. This has been well demonstrated during the COVID-19 global pandemic where many individuals have been forced to work from home due to government-enforced lockdowns. The flexibilities that digital work provide for individuals in terms of where, how, and when work is completed lead to numerous benefits including higher job satisfaction, increased autonomy, improved productivity, reduced work–family conflict, lower stress, and reduced commuting time and costs. As a result, digital work is becoming increasingly popular across the world. 

This Special Issue aims to provide a forum to explore the emerging opportunities and challenges that digital technologies bring into the contemporary workplace. It is open to all disciplines, methodological approaches and perspectives. Both theoretical and empirical research papers are welcome. Novel approaches to the study of digital work, telework, telecommuting and related phenomena are particularly desirable.

Potential topics include, but not limited to:

  • Factors influencing choice of telework or telecommuting;
  • Impact of COVID-19 on commuters’ mode choices;
  • Digital technologies for digital work;
  • Automation and augmentation of tasks, work and occupations;
  • Digitization and job mobility;
  • Digitization and the future of work, workplaces and occupations;
  • Motivation, career prospects and incentive structure in digital work;
  • Ethics, security, safety, and privacy in digital work;
  • Management of work and workers in digital work;
  • Design theories for future work environments;
  • Economic implications of digital work for productivity and efficiency.

Prof. Dr. Hepu Deng
Prof. Dr. Richard Tay
Dr. Sophia Duan
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Information is an international peer-reviewed open access monthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 1600 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Published Papers (6 papers)

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Research

25 pages, 1728 KiB  
Article
Spanish Workers’ Judgement of Telecommuting during the COVID-19 Pandemic: A Mixed-Method Evaluation
by Jorge de Andrés-Sánchez and Ángel Belzunegui-Eraso
Information 2023, 14(9), 488; https://doi.org/10.3390/info14090488 - 2 Sep 2023
Cited by 1 | Viewed by 1078
Abstract
This study explores the drivers of employees’ attitudes towards home teleworking with Tobit regression and fuzzy-set qualitative comparative analysis (fsQCA). Drawing from technology acceptance models, it derives hypotheses regarding variable relationships and telecommuting perceptions. Data were obtained from a survey with 3104 responses [...] Read more.
This study explores the drivers of employees’ attitudes towards home teleworking with Tobit regression and fuzzy-set qualitative comparative analysis (fsQCA). Drawing from technology acceptance models, it derives hypotheses regarding variable relationships and telecommuting perceptions. Data were obtained from a survey with 3104 responses conducted by the Spanish Agency “Centro de Investigaciones Sociológicas” in Spring 2021. The results emphasize the pivotal role of the family-life impact in shaping telecommuting perceptions, alongside factors like location, ICT satisfaction, employer support, and job adaptability. The results from fsQCA reveal an asymmetric influence of input factors on the positive and negative evaluations. Positive perceptions are associated with family-life positivity, firm support, strong ICT, and non-provincial residence, while negative attitudes relate to family-life negativity, lack of employer support, and poor connectivity. The main innovation of this paper lies in the combined use of correlational and configurational methods, enriching insights into employee telecommuting perceptions beyond traditional regression analysis. Full article
(This article belongs to the Special Issue Digital Work—Information Technology and Commute Choice)
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18 pages, 1124 KiB  
Article
Unlocking Sustainable Value through Digital Transformation: An Examination of ESG Performance
by Aleksy Kwilinski, Oleksii Lyulyov and Tetyana Pimonenko
Information 2023, 14(8), 444; https://doi.org/10.3390/info14080444 - 7 Aug 2023
Cited by 35 | Viewed by 4945
Abstract
Digital transformation has already begun to play a significant role in helping EU countries to achieve sustainable values by promoting environmental, social and governance (ESG) efficiency. It is rapidly changing the economic landscape, which leads to changes in all sectors and at all [...] Read more.
Digital transformation has already begun to play a significant role in helping EU countries to achieve sustainable values by promoting environmental, social and governance (ESG) efficiency. It is rapidly changing the economic landscape, which leads to changes in all sectors and at all levels. The European Union (EU) has set ambitious goals for sustainable development and climate change mitigation, such as the European Green Deal and the 2030 Agenda for Sustainable Development. The paper aims to test the spatial spillover effect of digitalization on ESG performance for EU countries for 2008–2020. The study applies the spatial Durbin model to check the research hypothesis. The empirical results revealed that the EU exhibits varying levels of ESG performance. Digital transformation has the potential to enhance ESG performance and has shown significant spatial spillover effects. The SDM estimates that a 1% increase in digital inclusion results in a minimal 0.001% increase in the ESG index. The statistically significant positive effects observed in key enablers, digital public services for businesses and citizens, highlight the contribution of digitalization to improving ESG performance. In addition, technological innovation serves as a critical conduit for transmitting digital transformation in the business and public sphere to ESG performance. Given these findings, policymakers are advised to strengthen digitalization efforts to narrow the digital divide, leveraging the digital economy as a potent instrument. Additionally, a dynamic and targeted strategy for digital economic development should be implemented to address ESG performance disparities effectively. Full article
(This article belongs to the Special Issue Digital Work—Information Technology and Commute Choice)
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19 pages, 644 KiB  
Article
Benefits and Risks of Teleworking from Home: The Teleworkers’ Point of View
by Émilie Vayre, Christine Morin-Messabel, Florence Cros, Anne-Sophie Maillot and Nelly Odin
Information 2022, 13(11), 545; https://doi.org/10.3390/info13110545 - 17 Nov 2022
Cited by 10 | Viewed by 5982
Abstract
Using a qualitative research-based approach, this study aimed to understand (i) the way home-based teleworkers in France perceive and organize their professional activities and workspaces, (ii) their teleworking conditions, (iii) the way they characterize the modalities and the nature of their interactions with [...] Read more.
Using a qualitative research-based approach, this study aimed to understand (i) the way home-based teleworkers in France perceive and organize their professional activities and workspaces, (ii) their teleworking conditions, (iii) the way they characterize the modalities and the nature of their interactions with their professional circle, and more broadly (iv) their quality of life ‘at work’. We performed a lexical and morphosyntactic analysis of interviews conducted with 28 teleworkers (working part-time or full-time from home) before the COVID-19 crisis and the associated establishment of emergency telework. Our results confirm and complement findings in the literature. Participant discourses underlined the beneficial effects of teleworking in terms of professional autonomy, flexibility, concentration, efficiency, performance, productivity, and being able to balance their professional and private lives. Nevertheless, they also highlighted the deleterious effects of teleworking on temporal workload, setting boundaries for work, work-based relationships and socio-professional integration. Despite the study limitations, our findings highlight the need for specific research-based and practical strategies to support the implementation of a sustainable telework organization in the post-COVID-19 pandemic era. Full article
(This article belongs to the Special Issue Digital Work—Information Technology and Commute Choice)
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11 pages, 1071 KiB  
Article
Digital Work and Urban Delivery: Profile, Activity and Mobility Practices of On-Demand Food Delivery Couriers in Paris (France)
by Anne Aguilera, Laetitia Dablanc and Alain Rallet
Information 2022, 13(9), 433; https://doi.org/10.3390/info13090433 - 13 Sep 2022
Cited by 3 | Viewed by 2422
Abstract
Platform-based on-demand delivery services are rapidly developing in urban areas, especially in the food sector, raising new issues for urban planners, especially in the field of transport. Based on a survey of over 100 couriers conducted in 2018 in the municipality of Paris [...] Read more.
Platform-based on-demand delivery services are rapidly developing in urban areas, especially in the food sector, raising new issues for urban planners, especially in the field of transport. Based on a survey of over 100 couriers conducted in 2018 in the municipality of Paris (France), this work aims at analyzing the profile, delivery activity and mobility practices of the couriers working for these platforms. The main objective is to show how mobility practices are shaped by the characteristics of digital work in the urban delivery sector, and to highlight new challenges for urban authorities and research. Compared to other studies, our work is based on quantitative data and distinguishes three categories of couriers, depending on whether they have another activity: students, people with another paid job, and people with no other paid or non-paid activity. Findings show that these three categories have different characteristics, regarding age, education, residential location, the intensity of delivery activity and the characteristics of mobility practices, especially regarding the transport modes used. The article ends with the discussion of a number of new challenges for both urban authorities and researchers regarding the sustainability of these new forms of digital work in urban delivery. Full article
(This article belongs to the Special Issue Digital Work—Information Technology and Commute Choice)
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12 pages, 742 KiB  
Article
Working Conditions and Work Engagement by Gender and Digital Work Intensity
by Paula Rodríguez-Modroño
Information 2022, 13(6), 277; https://doi.org/10.3390/info13060277 - 27 May 2022
Cited by 8 | Viewed by 3785
Abstract
Telework and other flexible working arrangements, which have exponentially expanded with new advancements in digitalization and the impact of COVID-19, are modifying working conditions and workers’ engagement. Using the ‘job demands-resources’ model, we applied multivariate techniques to examine the different ways in which [...] Read more.
Telework and other flexible working arrangements, which have exponentially expanded with new advancements in digitalization and the impact of COVID-19, are modifying working conditions and workers’ engagement. Using the ‘job demands-resources’ model, we applied multivariate techniques to examine the different ways in which telework intensity impacts working conditions by gender. Increased intensity of remote working was positively associated with better skills and discretion and work engagement, while it was negatively associated with the other dimensions of job quality (particularly with working time quality). Even though women usually score higher than men in work intensity or working time quality, high intense female teleworkers experience a downturn with respect to these two items. Low and medium intensities of teleworking were positively associated with skills and discretion, working time quality, improved physical environment, and especially with better prospects and earnings. In conclusion, the intensity of teleworking and gender affect job quality and work engagement in different degrees, highlighting the importance of including these multiple effects on the design of flexible working arrangements. Full article
(This article belongs to the Special Issue Digital Work—Information Technology and Commute Choice)
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10 pages, 680 KiB  
Article
Working in the 21st Century. The Coronavirus Crisis: A Driver of Digitalisation, Teleworking, and Innovation, with Unintended Social Consequences
by Antonio López Peláez, Amaya Erro-Garcés, Francisco Javier Pinilla García and Dimitrios Kiriakou
Information 2021, 12(9), 377; https://doi.org/10.3390/info12090377 - 17 Sep 2021
Cited by 22 | Viewed by 5579
Abstract
(1) Background: This article seeks to shed a light on the innovation, digitalisation, and teleworking processes that have occurred because of the coronavirus crisis. (2) Methods: To this end, we analyse data from Eurostat (2020), the European Companies Survey (2013; 2019) and the [...] Read more.
(1) Background: This article seeks to shed a light on the innovation, digitalisation, and teleworking processes that have occurred because of the coronavirus crisis. (2) Methods: To this end, we analyse data from Eurostat (2020), the European Companies Survey (2013; 2019) and the Living, Working and COVID-19 Dataset (2020), the latter two gathered by Eurofound. (3) Results: Our main findings reveal that COVID-19 has accelerated a process of digitalisation that has produced relevant changes in labour relations and, consequently, in companies’ organisation. (4) Conclusions: In short, home confinement has had a profound impact on work and occupational risks. Full article
(This article belongs to the Special Issue Digital Work—Information Technology and Commute Choice)
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