Recent Applications of Emerging Digital Technologies in Economy and Society

A special issue of Electronics (ISSN 2079-9292). This special issue belongs to the section "Computer Science & Engineering".

Deadline for manuscript submissions: closed (31 July 2023) | Viewed by 133672

Special Issue Editors

Department of Management, Marketing and Business Administration, University of Craiova, 200585 Craiova, Romania
Interests: management; human resources management; E-commerce; digital technologies; corporate social responsibility; business ethics; business administration; sustainable development; organization theory; labor economics
Special Issues, Collections and Topics in MDPI journals
1. Department of Management, National University of Political Studies and Public Administration, Bucharest, Romania
2. National Institute for Economic Research “Costin C. Kiritescu” (INCE) Center for Renewable Energies and Energy Efficiency, Romanian Academy, Bucharest, Romania
Interests: management; marketing; educational management; integrated analysis; decision and strategy making; public–private comparative studies; sustainable development; socio-economic ecosystems; knowledge and innovation management
Special Issues, Collections and Topics in MDPI journals
Department of Economics, Accounting and International Business, University of Craiova, 200585 Craiova, Romania
Interests: management accounting; accounting information systems; E-accounting; corporate social responsibility; business ethics; digital technologies; artificial intelligence; E-commerce; sustainable development; human resources management
Special Issues, Collections and Topics in MDPI journals

Special Issue Information

Dear Colleagues,

In the technological revolution 4.0, digital technologies affect all areas and activities of society. The implications of digital technologies (artificial intelligence, blockchain, the internet of things, big data, and cloud computing) in changing the patterns of work, medicine, education, agriculture, trade, marketing, finance, banking, accountancy, and public administration are profound, with the effects being primarily positive. However, adverse effects also need to be assessed to prevent and combat them. The digital transformation of organizations in the context of the technological revolution 4.0 sets out a new vision of obtaining products and services with lower costs, higher quality, and with respect for sustainability principles. Moreover, digitizing organizational activities and processes is associated with introducing disruptive technologies (artificial intelligence, blockchain, the internet of things, big data, and cloud computing), which reshape organizational functioning. This Special Issue focuses on bringing together contemporary research on the digital revolution's implications and effects that provide new insights into theoretical concepts and practice. While the scope for papers is broad, contributors might consider addressing one or more of the following issues: artificial intelligence; blockchain; internet of things; big data; cloud computing; e-commerce; m-commerce; e-marketing; teleworking; telemedicine; biotechnology; online education; digital banking; fintech; digital accounting management; digital administration.

Prof. Dr. Claudiu George Bocean
Prof. Dr. Adriana Grigorescu
Dr. Anca Antoaneta Vărzaru
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Electronics is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • artificial intelligence
  • blockchain
  • internet of things
  • big data
  • cloud computing
  • e-commerce
  • m-commerce
  • e-marketing
  • teleworking
  • telemedicine
  • biotechnology
  • online education
  • digital banking
  • fintech
  • digital accounting management
  • digital administration

Published Papers (44 papers)

Order results
Result details
Select all
Export citation of selected articles as:

Research

Jump to: Review

16 pages, 5000 KiB  
Article
Hybrid Hunter–Prey Optimization with Deep Learning-Based Fintech for Predicting Financial Crises in the Economy and Society
by Iyad Katib, Fatmah Y. Assiri, Turki Althaqafi, Zenah Mahmoud AlKubaisy, Diaa Hamed and Mahmoud Ragab
Electronics 2023, 12(16), 3429; https://doi.org/10.3390/electronics12163429 - 14 Aug 2023
Cited by 1 | Viewed by 964
Abstract
Financial technology (Fintech) plays a pivotal role in driving contemporary technology, society, economies, and many other fields. The new-generation Fintech is Smart Fintech, mainly empowered and inspired by data science and artificial intelligence (DSAI) technologies. Smart Fintech combines DSAI and transforms finance and [...] Read more.
Financial technology (Fintech) plays a pivotal role in driving contemporary technology, society, economies, and many other fields. The new-generation Fintech is Smart Fintech, mainly empowered and inspired by data science and artificial intelligence (DSAI) technologies. Smart Fintech combines DSAI and transforms finance and economies for driving automated, intelligent, personalized financial and economic businesses, services and systems, and the whole of business. The strength and growth of the country’s economy were evaluated with the accurate prediction of how many companies will succeed and how many will fail. Financial crisis prediction (FCP) has a considerable effect on the economy. Prior research focuses mainly on deep learning (DL), machine learning (ML), and statistical approaches for forecasting the financial health of a company. Thus, this study presents a hybrid hunter–prey optimization with a deep learning-based FCP (HHPODL-FCP) technique. The objective of the HHPODL-FCP algorithm lies in the effective identification of the financial crisis in enterprises or organizations. To accomplish this, the HHPODL-FCP method makes use of the HHPO algorithm for the feature subset selection process. In addition, the HHPODL-FCP technique employs the gated attention recurrent network (GARN) model for the identification and classification of financial and non-financial crises. The HHPODL-FCP method exploits a sparrow search algorithm (SSA)-based hyperparameter tuning process to enrich the performance of the GARN model. The simulation results of the HHPODL-FCP method are tested on different financial datasets. A wide range of experiments highlighted the remarkable performance of the HHPODL-FCP method over recent techniques under various measures. Full article
Show Figures

Figure 1

16 pages, 856 KiB  
Article
Word-of-Mouth Engagement in Online Social Networks: Influence of Network Centrality and Density
by Bogdan Anastasiei, Nicoleta Dospinescu and Octavian Dospinescu
Electronics 2023, 12(13), 2857; https://doi.org/10.3390/electronics12132857 - 28 Jun 2023
Cited by 24 | Viewed by 2216
Abstract
This paper investigates the effect of network centrality and network density on the propensity to engage in positive and negative eWOM, using social networks usage as a moderating variable. The research method was Structural Equation Modeling, and the data were collected through a [...] Read more.
This paper investigates the effect of network centrality and network density on the propensity to engage in positive and negative eWOM, using social networks usage as a moderating variable. The research method was Structural Equation Modeling, and the data were collected through a survey conducted on 436 respondents from Romania. Findings showed that centrality and density only affect negative eWOM intent, the relationship being stronger at higher levels of network usage. In consequence, influential network members are more readily inclined to produce unfavorable eWOM. Subsequently, companies should make continuous efforts to spot and turn around bad publicity online. Full article
Show Figures

Figure 1

16 pages, 1024 KiB  
Article
Investigating Digital Intensity and E-Commerce as Drivers for Sustainability and Economic Growth in  the EU Countries
by Maria Magdalena Criveanu
Electronics 2023, 12(10), 2318; https://doi.org/10.3390/electronics12102318 - 21 May 2023
Cited by 4 | Viewed by 1924
Abstract
Digital technology development caused the digital transformation of the economy and society. E-commerce, the most widespread among digital innovations, reached a significant share, particularly during the COVID-19 pandemic, impacting economic growth. The progress of digital technologies and the evolution of e-commerce can contribute [...] Read more.
Digital technology development caused the digital transformation of the economy and society. E-commerce, the most widespread among digital innovations, reached a significant share, particularly during the COVID-19 pandemic, impacting economic growth. The progress of digital technologies and the evolution of e-commerce can contribute to the more sustainable development of organizations and worldwide economies. This paper analyzed the influences of digital transformation and e-commerce on GDP and sustainable development. The study used the Eurostat database to gather the research variables for the EU countries. The paper used artificial neural networks and cluster analysis to reveal the significant influence of digital transformation and e-commerce on GDP and sustainable organizational development. Countries with a low level of digital transformation and e-commerce should propel these activities to increase economic performance sustainably. Full article
Show Figures

Figure 1

25 pages, 3920 KiB  
Article
The Impact of Augmented Reality (AR) on the Academic Performance of High School Students
by Antonio Amores-Valencia, Daniel Burgos and John W. Branch-Bedoya
Electronics 2023, 12(10), 2173; https://doi.org/10.3390/electronics12102173 - 10 May 2023
Cited by 1 | Viewed by 2424
Abstract
New technologies currently play a fundamental role in the educational context. As a result, augmented reality (AR) has recently gained a presence in educational centres. However, this educational technology has not been explored in depth at the secondary education level. Therefore, this research [...] Read more.
New technologies currently play a fundamental role in the educational context. As a result, augmented reality (AR) has recently gained a presence in educational centres. However, this educational technology has not been explored in depth at the secondary education level. Therefore, this research aims to analyse the impact of augmented reality on the academic performance of secondary education students, considering gender and the students’ attitudes toward this technology. In this mixed-method research based on convenient sampling, 321 students aged 14 to 17 years from the same secondary education school were assigned to an experimental group (n = 159) and a control group (n = 162). The control group used a traditional methodology in a slide-based learning environment, while the experimental group worked with an AR mobile application (ComputAR) designed with the same concepts. The data collection instruments used comprised a pre-test/post-test in both groups and semi-structured interviews in the experimental group. The results showed that the students who used augmented reality achieved better grades, highlighting the potential benefits of integrating this technology into the teaching process. No significant differences were observed regarding the gender of the students. In conclusion, this study provides findings that encourage the use of augmented reality in secondary schools. Full article
Show Figures

Figure 1

22 pages, 1639 KiB  
Article
Lessons Learned from Online Teaching and Their Implications for Students’ Future Careers: Combined PLS-SEM and IPA Approach
by Simona Cătălina Ștefan, Ion Popa and Corina-Elena Mircioiu
Electronics 2023, 12(9), 2005; https://doi.org/10.3390/electronics12092005 - 26 Apr 2023
Cited by 5 | Viewed by 1454
Abstract
As far as students are concerned, there is a well-founded relationship between academic performance and career management from which a special professional path can result, based on the multitude of knowledge, skills, and experiences acquired during the years of study. To this end, [...] Read more.
As far as students are concerned, there is a well-founded relationship between academic performance and career management from which a special professional path can result, based on the multitude of knowledge, skills, and experiences acquired during the years of study. To this end, the presence and help of teachers participating in the learning process, the teaching activities they are involved in, and their own participation are determinant factors. This research aims to highlight the impact that the above factors have on the professional future of students. For this purpose, 395 respondents, including students in the bachelor’s and master’s cycles, were involved in the research process, to whom a questionnaire was given in electronic format during two stages: one where the didactic activity was carried out in online format and the other carried out face-to-face. Hypotheses testing was performed using partial least squares structural equation modeling. The present study focuses on two main directions regarding the results obtained. Thus, with respect to the acquisition of knowledge and the development of student skills, it emerged that the effect of the content in the didactic activities on student skills and the development of competencies is strengthened by the skills and degree of involvement of the teaching staff from the university environment. Related to the management of students’ careers, the analysis showed that the effect of the content in didactic activities is complemented by the accumulation of knowledge and the formation of student skills. The rigorous economic training resulting from didactic activities constitutes a main pillar in the students’ future, even more so depending on how much they perceive that the topics covered in the university courses are of interest to them. The results of this study can serve as theoretical support for future research that addresses the topic of student career management and the implications of university activities on knowledge and skills. In addition, the results can support decisions for the management of higher education institutions regarding the development and implementation of university programs and educational strategies with the aim of increasing the involvement of teachers and students in the teaching–learning process. Full article
Show Figures

Figure 1

19 pages, 2946 KiB  
Article
The Factors Affecting Digital Transformation in Vietnam Logistics Enterprises
by Ha Le Viet and Huu Dang Quoc
Electronics 2023, 12(8), 1825; https://doi.org/10.3390/electronics12081825 - 12 Apr 2023
Cited by 6 | Viewed by 6944
Abstract
In the context of the industrial revolution 4.0 that is firmly taking place globally, the digital transformation process is considered a revolution that changes the operating and business model. In Vietnam, logistics is one of eight areas that need to be prioritized in [...] Read more.
In the context of the industrial revolution 4.0 that is firmly taking place globally, the digital transformation process is considered a revolution that changes the operating and business model. In Vietnam, logistics is one of eight areas that need to be prioritized in the national conversion program to 2025, the orientation towards 2030 by the Prime Minister under Decision No. 749/QĐ-TTg. Digital transformation is an essential solution that helps businesses improve their competitiveness, increase labor productivity, sustainably develop businesses, and integrate with the global economy. This study analyzes the influencing factors of digital transformation and the situation in Vietnam’s logistics enterprises. This paper used a qualitative research method carried out through direct interviews with 20 digital transformation experts in the field of logistics about the current situation, adjusting models and scales, and discussing research results. Quantitative research was conducted online through 258 survey questionnaires of logistics enterprises in the country. The authors performed descriptive statistics, tested the scale, analyzed EFA using SPSS software, and tested the research hypotheses. Research results indicate that five factors—managers, digital transformation human resources, information technology, investment cost, and support services for digital transformation—affect the digital conversion activity in logistics enterprises. Afterward, the research team proposed solutions to promote this operation in Vietnam’s logistics enterprises, contributing to implementing critical tasks of the government’s digital transformation. Full article
Show Figures

Figure 1

15 pages, 1511 KiB  
Article
Understanding the Effects of Social Media Marketing on Customers’ Bank Loyalty: A SEM Approach
by Mokhtar Elareshi, Mohammed Habes, Amjad Safori, Razaz Waheeb Attar, Muhammad Noor Al adwan and Waleed Mugahed Al-Rahmi
Electronics 2023, 12(8), 1822; https://doi.org/10.3390/electronics12081822 - 12 Apr 2023
Cited by 9 | Viewed by 3762
Abstract
This study used customers’ experiences to assess the role of social media marketing (SMM) efforts in increasing online customer-based loyalty in the banking sector in Jordan, and using the two main components of the TAM model, perceived the ease of use and perceived [...] Read more.
This study used customers’ experiences to assess the role of social media marketing (SMM) efforts in increasing online customer-based loyalty in the banking sector in Jordan, and using the two main components of the TAM model, perceived the ease of use and perceived usefulness, to understand the relationship. Data were gathered through an online survey with 329 respondents through online banking services in Jordan. A test of the structural equation model (SEM) indicated that perceived usefulness strongly affects electronic word of mouth (EWM), informativeness (INF), and social media features (SMF); and perceived ease of use is indirectly linked to these factors. Behavioral intention is strongly affected by both the perceived usefulness and the ease of use of online banking services. Based on the self-proposed model, e-marketing has impacted customers’ bank loyalty regarding its online services, and the role of social media marketing has remained very important to enhancing customer-based loyalty. This study contributes to the literature by integrating SMF, EWM, and INF in a single framework. It also provides managerial implications and guides for scholars, managers, and practitioners in e-marketing to use customers’ experience to increase customer loyalty. Further research and suggestions are offered. Full article
Show Figures

Figure 1

18 pages, 932 KiB  
Article
Implications for Sustainability Accounting and Reporting in the Context of the Automation-Driven Evolution of ERP Systems
by Valentin Florentin Dumitru, Bogdan-Ștefan Ionescu, Sînziana-Maria Rîndașu, Laura-Eugenia-Lavinia Barna and Alexandru-Mihai Crîjman
Electronics 2023, 12(8), 1819; https://doi.org/10.3390/electronics12081819 - 11 Apr 2023
Cited by 3 | Viewed by 2672
Abstract
This paper delves into the impact of the automation-driven evolution of enterprise resource planning systems (ERPSs) on sustainability accounting and reporting and the associated challenges. By employing a holistic approach focusing on the current characteristics of both ERPSs and automation platforms and an [...] Read more.
This paper delves into the impact of the automation-driven evolution of enterprise resource planning systems (ERPSs) on sustainability accounting and reporting and the associated challenges. By employing a holistic approach focusing on the current characteristics of both ERPSs and automation platforms and an inductive approach to perform a content analysis, this study highlights how the new generation of ERPSs can support the improvement of accounting in general and sustainability accounting and reporting quality in particular. The analysis was based on information provided by the developers of leading ERPSs and automation platforms with a significant worldwide market share. In this paper, we deepen the understanding of the role that ERPSs play in improving sustainability accounting and reporting, focusing on both the benefits and challenges derived from the impact generated by increasing the integration of robotic process automation and intelligent process automation solutions. The results obtained have academic and managerial implications, addressing a research gap concerning the understanding of the consequences of ERPSs evolution from the perspective of professionals and the competitive edge companies can take advantage of to improve sustainability reporting and accounting processes. Full article
Show Figures

Figure 1

12 pages, 1277 KiB  
Article
The Relationship between Digital Technology and the Development of the Entrepreneurial Competencies of Young People in the Medical Field
by Larisa Patru (Grigorie), Florin-Aurelian Birchi and Ciprian Laurentiu Patru
Electronics 2023, 12(8), 1796; https://doi.org/10.3390/electronics12081796 - 10 Apr 2023
Viewed by 1176
Abstract
Digital technology is an important tool that influences employees from the healthcare sector to manifest their intention to become an entrepreneur. Furthermore, the last pandemic crisis underlined the importance of digitalizing the relationship between medical staff and patients. The research aims to evaluate [...] Read more.
Digital technology is an important tool that influences employees from the healthcare sector to manifest their intention to become an entrepreneur. Furthermore, the last pandemic crisis underlined the importance of digitalizing the relationship between medical staff and patients. The research aims to evaluate how digital technology influences the development of the entrepreneurial spirit of young people working in the medical field. The data were gathered from a sample of 395 young people with medical studies and analyzed with SMARTPLS4 using the PLS-SEM method. The motivation of young people with a background in the medical field to become entrepreneurs is strongly influenced by the objective assessment of the level of digitalization of the medical field. The usability and availability of new technology give people with a background in the medical field the desire to become an entrepreneur in this domain. The young people perceive their entrepreneurial potential in complementarity with the level of digitalization of the medical field. The research’s theoretical and practical contributions are underlined by the features of the young people that consider new technology as an omnipresent tool in their life. In the medical field, there are few theoretical papers and studies on the entrepreneurial spirit of young people with a background in healthcare, and our research underlines the importance of training the entrepreneurial competencies of young people in the medical field. The COVID-19 pandemic underlined the relevance of entrepreneurial competencies in building sustainable healthcare practices and identifying the deficiencies of healthcare systems to find timely solutions for the benefit of the patients. Therefore, the challenges related to the medical services market require a new approach to doctors’ entrepreneurial competencies. Full article
Show Figures

Figure 1

22 pages, 9743 KiB  
Article
Digitalisation and Economic Growth in the European Union
by Petru Ovidiu Mura and Liliana Eva Donath
Electronics 2023, 12(7), 1718; https://doi.org/10.3390/electronics12071718 - 04 Apr 2023
Cited by 3 | Viewed by 3947
Abstract
The aim of the present paper is to analyse the effects of digitalisation on economic growth in the European Union. An econometric model with balanced panel data is used, with the analysis spanning over a 22-year time frame from 2000 to 2021. The [...] Read more.
The aim of the present paper is to analyse the effects of digitalisation on economic growth in the European Union. An econometric model with balanced panel data is used, with the analysis spanning over a 22-year time frame from 2000 to 2021. The main conclusion is that digitalisation generates a positive and significant impact on economic growth, even when several control variables are taken into consideration. The results prove their robustness, which is backed by the employment of the DESI as an independent variable. This paper contributes to the existing empirical analyses by extending the research on digitalisation to the entire EU, and separately for the old EU-15 member states and EU-13 new member states since, to our best knowledge, the existing literature has not approached the subject in this manner. As a policy recommendation, we suggest that public decision-makers take measures that support more harmonised digitalisation policies, favouring the new business model based on digitalisation. Full article
Show Figures

Figure 1

18 pages, 4420 KiB  
Article
The Impact of Digitalization on Macroeconomic Indicators in the New Industrial Age
by Alina Ștefania Chenic, Adrian Burlacu, Răzvan Cătălin Dobrea, Laurenţiu Tescan, Alin Ioan Creţu, Mihaela Roberta Stanef-Puica, Teodor Narcis Godeanu, Alina Magdalena Manole, Daniela Virjan and Nicolae Moroianu
Electronics 2023, 12(7), 1612; https://doi.org/10.3390/electronics12071612 - 29 Mar 2023
Cited by 1 | Viewed by 1995
Abstract
Digitalization has become a watchword in all areas of economic and social activity, and its integration has become a necessity for every state worldwide. If a few years ago we were talking about technological innovation and cutting-edge technologies we are now talking about [...] Read more.
Digitalization has become a watchword in all areas of economic and social activity, and its integration has become a necessity for every state worldwide. If a few years ago we were talking about technological innovation and cutting-edge technologies we are now talking about digital technologies, robotics, big data, and artificial intelligence, and future industrial production will develop in symbiosis with modern information and communication technology. The paper aims to show the impact of digitalization on macroeconomic indicators, including labor productivity, value-added, and value of exports of goods and services, and in this regard, we have built an econometric model to see how digitalization and the evolution of macroeconomic indicators work, and how they will influence the degree of growth and economic development. The research results verify the hypotheses we started from, namely that there is a positive and strong correlation between digitalization and productivity, as well as between digitalization and value-added, and that there is a positive, yet weaker correlation between digitization and exports. The impact of digitalization on macroeconomic indicators extends beyond the theoretical and practical implications, as they influence both the decision-making process of the companies’ management and national and European economic policies. Full article
Show Figures

Figure 1

14 pages, 514 KiB  
Article
Leading Role of E-Learning and Blockchain towards Privacy and Security Management: A Study of Electronics Manufacturing Firms
by Abdelmohsen A. Nassani, Adriana Grigorescu, Zahid Yousaf, Raluca Andreea Trandafir, Asad Javed and Mohamed Haffar
Electronics 2023, 12(7), 1579; https://doi.org/10.3390/electronics12071579 - 27 Mar 2023
Cited by 4 | Viewed by 990
Abstract
The success of businesses is now mostly dependent on e-learning methods as these methods are a rapidly growing innovative technology. Blockchain technology has also been considered to have the ability to change businesses. Therefore, this research aims to explore the direct influence of [...] Read more.
The success of businesses is now mostly dependent on e-learning methods as these methods are a rapidly growing innovative technology. Blockchain technology has also been considered to have the ability to change businesses. Therefore, this research aims to explore the direct influence of e-learning on the effectiveness of privacy and security in electronics manufacturing. This study also examines the considerable mediating role of the adoption of blockchain technology between e-learning and privacy and security. Furthermore, the current research investigates how digital orientation moderates the association between e-learning and privacy and security. For the collection of data, the cross-sectional research design and random sampling technique were used, and data were gathered from employees of electronics manufacturing firms in Pakistan through questionnaires. The working response rate of the study was 70%. The findings proved that e-learning plays a considerable role in boosting the privacy and security of electronics manufacturers. The results also demonstrate that the adoption of blockchain technology mediates and digital orientation moderates the link between e-learning and privacy and security. This study adds to the better understanding of management by presenting the significant role of e-learning and blockchain technology in improving the efficiency of privacy and security for electronics manufacturing firms. Full article
Show Figures

Figure 1

19 pages, 633 KiB  
Article
Ethical Impacts, Risks and Challenges of Artificial Intelligence Technologies in Business Consulting: A New Modelling Approach Based on Structural Equations
by Andrea Gînguță, Petru Ștefea, Grațiela Georgiana Noja and Valentin Partenie Munteanu
Electronics 2023, 12(6), 1462; https://doi.org/10.3390/electronics12061462 - 20 Mar 2023
Cited by 1 | Viewed by 5010
Abstract
Artificial intelligence (AI) affects all aspects of a business, significantly contributing to problem-solving and introducing new operational processes within companies. Interest in AI is growing due to its capacities regarding the efficiency of operations, reduced working time, and quality improvements. However, to ensure [...] Read more.
Artificial intelligence (AI) affects all aspects of a business, significantly contributing to problem-solving and introducing new operational processes within companies. Interest in AI is growing due to its capacities regarding the efficiency of operations, reduced working time, and quality improvements. However, to ensure proper development, businesses should also address the ethical effects generated by AI technologies. This research aims to identify AI’s ethical impact and associated challenges in the business consulting industry and the consultants’ perspective on AI’s future implementation in their specific sector. The methodology is based on the design of a structural equation modelling using data collected through a survey addressed to business consultants. The results highlight that ethical concerns are positively correlated with the identified harmful consequences of AI, such as high implementation costs, the possibility that this technology will lead to job losses, or a lack of human interaction and creativity. The consultants’ perspective on the future aspects of AI’s use in business consulting is negatively impacted by the following ethical outcomes: discrimination, invasions of privacy, denial of individual autonomy, unjustifiable results, and disintegration of social connection. Full article
Show Figures

Figure 1

15 pages, 2420 KiB  
Article
Private and Public Digitalization and Economic Resilience during COVID-19 Pandemic
by George Marian Ştefan, Daniela Livia Trașcă, Daniela Nicoleta Sahlian, Adriana Florina Popa, Laura-Mădălina Iacob (Pîrșcoveanu) and Silviu Cornel Virgil Chiriac
Electronics 2023, 12(5), 1224; https://doi.org/10.3390/electronics12051224 - 03 Mar 2023
Cited by 1 | Viewed by 1216
Abstract
The COVID-19 pandemic represented a tremendous shock for both public and private sectors and put pressure on the economic environment alongside national healthcare systems. Our article examined the economic resilience during the COVID-19 pandemic in the EU Member States and assessed if countries [...] Read more.
The COVID-19 pandemic represented a tremendous shock for both public and private sectors and put pressure on the economic environment alongside national healthcare systems. Our article examined the economic resilience during the COVID-19 pandemic in the EU Member States and assessed if countries with more intense use of digitalization instruments (e-government features, e-commerce, ITC skills, etc.) in both public and private sectors registered a lower economic decline during 2019–2020. Our approach was based firstly on statistical correlation analysis applied to several indicators obtained from Eurostat and European Commission. Secondly, we elaborated different regional models of economic and social homogenous characteristics that could be found among EU Member States based on a hierarchical cluster analysis model applied to several structural socio-economic and digitalization indicators. The main conclusion was that there is a strong positive correlation between the share of ITC employment and the share of ITC in GDP, and the level of digital skills for individuals and the share of companies with high intensity of digitalization. Full article
Show Figures

Figure 1

13 pages, 841 KiB  
Article
The Impact of the COVID-19 Crisis on the Digital Transformation of Organizations
by Adriana Burlea-Schiopoiu, Ioana Borcan and Cristian Ovidiu Dragan
Electronics 2023, 12(5), 1205; https://doi.org/10.3390/electronics12051205 - 02 Mar 2023
Cited by 2 | Viewed by 3034
Abstract
The paper aims to analyze the digital transformation process’s defining elements in the COVID-19 crisis. Starting from our main objective, which consists of a critical analysis of the defining elements of the digital transformation process in the conditions of the COVID-19 crisis, we [...] Read more.
The paper aims to analyze the digital transformation process’s defining elements in the COVID-19 crisis. Starting from our main objective, which consists of a critical analysis of the defining elements of the digital transformation process in the conditions of the COVID-19 crisis, we formulate the following specific objectives: to analyze the contribution of external organizational factors to put into practice the new opportunities created by the organization’s digital transformation; to evaluate the impact of digital competencies on the digital transformation of organizations; and to analyze the role of new technologies in developing digital competencies. We used the partial least squares structural equation modeling (PLS-SEM) and the bootstrapped method to evaluate the model fit, and the model was tested by SmartPLS4 software. Our research is based on information from 203 employees with authority for decision making about the digital transformation strategy in their organizations undergoing a digital transformation process. Our findings revealed that organizations, regardless of size, profile, or field of activity, are affected by changes induced by new technologies and the crisis generated by COVID-19. Therefore, formulating a digital transformation strategy must aim to minimize the risks of obsolescence and maximize the results from exploiting new digital resources. However, our results do not prove that COVID-19 crises directly and positively influence the development of digital competencies. This leads us to conclude that developing these competencies is a continuous process unaffected by disruptive factors such as crises. Instead, the development of digital competencies is influenced by new technologies. Therefore, the COVID-19 crisis directly and positively influences organizations’ developing and implementing a digital transformation strategy and new technologies. The theoretical contribution of our research consists of an explanation of the role of perturbator factors, such as the crisis generated by COVID-19, in developing digital competencies and improving digital transformation. The practical contributions are dedicated to managers that should have a different approach to the negative phenomena that will be considered catalytic factors of the digital transformation and disruptive factors of the organizational climate. Full article
Show Figures

Figure 1

18 pages, 592 KiB  
Article
Determinants of Bank Closures: What Ensures Sustainable Profitability in Mobile Banking?
by Soohyung Cho, Zoonky Lee, Sewoong Hwang and Jonghyuk Kim
Electronics 2023, 12(5), 1196; https://doi.org/10.3390/electronics12051196 - 02 Mar 2023
Cited by 4 | Viewed by 1923
Abstract
Owing to the recent increase in mobile banking customers, studies exploring self-service channels and customer responses as distribution channels in the retail banking industry are also rapidly expanding. Moreover, with the emergence of big data and a series of artificial intelligence (AI) technologies, [...] Read more.
Owing to the recent increase in mobile banking customers, studies exploring self-service channels and customer responses as distribution channels in the retail banking industry are also rapidly expanding. Moreover, with the emergence of big data and a series of artificial intelligence (AI) technologies, customer pattern analysis using deep learning, insurance fraud prevention, software development and various types of blockchain-based FinTech technologies, offline banks are disappearing. Accordingly, many commercial banks are attempting to find technological alternatives. However, maintaining a profitable bank branch is a crucial factor in the relationship between service quality and customer satisfaction because excellent service quality prevents existing customers from leaving. This study sought to quantitatively prove the change in customer service quality and profit due to the introduction of technology in the financial industry. We microscopically compared the effects between bank branch closures and changes in net profit using a time-series analysis. Specifically, we quantitatively analyzed actual customer attrition behavior with a time-series analysis across the three quarters before and after the closure of 88 branches of major commercial banks in South Korea in the Seoul metropolitan area and nearby cities. The findings prove that branch closures and multi-channel effects in the financial sector are gradually being resolved through immediate technology acceptance, contrary to popular concern. Full article
Show Figures

Figure 1

18 pages, 706 KiB  
Article
Analysis of Disparities in Internet Purchases by Individuals at the EU State Level
by Aniela Bălăcescu, Aurelia Pătrașcu and Ana Tănăsescu
Electronics 2023, 12(4), 982; https://doi.org/10.3390/electronics12040982 - 16 Feb 2023
Cited by 2 | Viewed by 1237
Abstract
In recent years, the trend of digital transformation of commerce has been extremely dynamic, and the COVID-19 pandemic has generated a strong impetus for the development of digitalization. However, there is a large difference in the use of e-commerce in European Union (EU) [...] Read more.
In recent years, the trend of digital transformation of commerce has been extremely dynamic, and the COVID-19 pandemic has generated a strong impetus for the development of digitalization. However, there is a large difference in the use of e-commerce in European Union (EU) countries. The objective of this article is to explain the complex evolution of e-commerce in terms of B2C using econometric methods, especially regarding Internet purchases made by individuals according to six social and technological factors considered basic factors in purchase decisions. Thus, we propose a conceptual model for the analysis of disparities in Internet purchases, taking into account both factors related to demand (consumer) and factors related to supply (supplier). Based on the data provided by Eurostat for all 27 EU countries for the period 2012–2021, the empirical findings of cluster analysis suggest changes in the grouping of countries at the beginning and end of the analysed period. Socioeconomic factors that can explain the transition of EU states from one group to another in terms of development level of Internet purchases by individuals were identified. The results of this study can serve as a starting point for future adaptation strategies of e-commerce in the context of global economic development with a focus on increasing digitisation, the existence of for which a digital convergence in the process of digital transformation is essential. Full article
Show Figures

Figure 1

16 pages, 285 KiB  
Article
The Link between Digitization and the Sustainable Development in European Union Countries
by Liliana Ionescu-Feleagă, Bogdan-Ștefan Ionescu and Oana Cristina Stoica
Electronics 2023, 12(4), 961; https://doi.org/10.3390/electronics12040961 - 15 Feb 2023
Cited by 4 | Viewed by 1791
Abstract
Digitalization and sustainable development represent two highly topical subjects, each of them being primarily debated in the literature. Although it is evident that digitalization brings new opportunities and challenges for the management of organizations and for meeting their sustainable strategies, there are relatively [...] Read more.
Digitalization and sustainable development represent two highly topical subjects, each of them being primarily debated in the literature. Although it is evident that digitalization brings new opportunities and challenges for the management of organizations and for meeting their sustainable strategies, there are relatively few studies analyzing the relationship between the two. Therefore, the objective of the present study is to analyze the relationship between digitalization and sustainable development in the European Union (EU) countries, between 2019 and 2021, before and during the COVID-19 pandemic. On this matter, the link between Digital Economy and Society Index (DESI), on one side, and Sustainable Development Goal Index (SDG Index) and Spillover Index (SS Index), on the other side, has been analyzed using correlations. While DESI refers to the monitoring of digital advancement of the EU member states, SDG Index and SS Index are based on many indicators and give a multidimensional perspective regarding sustainable development. Results show a positive and significant relationship between DESI and SDG Index, and the effect gradually decreases during the analyzed period. Regarding the relationship between DESI and SS Index, the correlation was negative, but significant in 2020 and 2019 only. At the level of each geographical region, the relationship between DESI and SDG Index was positive, with a larger effect in the Northern and Western region and the Southern region compared to the Central and Eastern region, but this effect was not statistically significant. In addition, the relationship between DESI and SS Index was negative and significant at the level of the Central and Eastern region and the Southern region but positive and not statistically significant at the level of the Northern and Western region. In addition to previous papers on this field, this study adds the analysis between digitalization and the Spillover Index. In addition, while previous studies seek to identify the relationship between digitalization and sustainability at a single country level or region, this study presents the correlation analysis at the EU level and compares the results for each EU region. Following the results, our study gives arguments for reshaping the concept of sustainable development given that digitalization is becoming an essential business component. Full article
18 pages, 609 KiB  
Article
Does Banking Accessibility Matter in Assuring the Economic Growth in the Digitization Context? Evidence from Central and Eastern European Countries
by Alina Georgiana Manta, Gabriela Badareu, Roxana Maria Bădîrcea and Nicoleta Mihaela Doran
Electronics 2023, 12(2), 279; https://doi.org/10.3390/electronics12020279 - 05 Jan 2023
Cited by 2 | Viewed by 1314
Abstract
The purpose of this paper is to investigate the nexus between financial (banking) accessibility and economic growth in the context of the digitization process. Thus, we built a panel model to evaluate the correlations between the banking accessibility and economic growth during 2010–2021 [...] Read more.
The purpose of this paper is to investigate the nexus between financial (banking) accessibility and economic growth in the context of the digitization process. Thus, we built a panel model to evaluate the correlations between the banking accessibility and economic growth during 2010–2021 period for the Central and Eastern European Countries (CEEC). Furthermore, we applied the Fully Modified Ordinary Least Squares (FMOLS) method with eight independent variables measuring the degree of banking accessibility and the dependent variable for economic growth. The results show that improving financial accessibility positively influences economic growth and greater access to banking services does not necessarily stimulate economic growth. In the digitization context, the results are relevant for the policymakers outlining that investing more in digitization is important, but this does not necessarily help people to have more access to banking services because there is also a lack of will and financial education that restrain them from embracing the digital changes. Full article
Show Figures

Figure 1

19 pages, 519 KiB  
Article
Which Factors Contribute to the Global Expansion of M-Commerce?
by Maria Ciupac-Ulici, Daniela-Georgeta Beju, Vasile Paul Bresfelean and Gianluca Zanellato
Electronics 2023, 12(1), 197; https://doi.org/10.3390/electronics12010197 - 31 Dec 2022
Cited by 4 | Viewed by 3590
Abstract
The purpose of this study is to analyze the factors that are contributing to the remarkable growth of the m-commerce sector. The article examines eight variables, including socioeconomic (Internet access, mobile users, mobile Internet penetration rates, card payment transactions, consumer confidence, Internet use: [...] Read more.
The purpose of this study is to analyze the factors that are contributing to the remarkable growth of the m-commerce sector. The article examines eight variables, including socioeconomic (Internet access, mobile users, mobile Internet penetration rates, card payment transactions, consumer confidence, Internet use: selling goods or services) and macroeconomic (GDP and wage), that are considered to influence global m-commerce growth. The Generalized Method of Moments (DPD/GMM) was used to analyze a panel of data that covers the years 2011 through 2020, on a sample of 42 developed and developing countries. The empirical findings show that wages, GDP, consumer confidence index, card payment transactions, mobile users, Internet access and Internet use (selling goods and services) have a positive impact on m-commerce, whereas the mobile Internet penetration rate has a negative impact. Using a sizable and representative panel data set on socioeconomic and macroeconomic indicators, this research advances the state of the art in customer comprehension of these topics. The study’s novel contribution is the incorporation of under-researched m-commerce drivers into empirical analysis. Detailed policy recommendations are provided, with an emphasis on practical, implementable measures to enhance the m-commerce industry. Full article
Show Figures

Figure 1

23 pages, 3991 KiB  
Article
Can Teleworking Lead to Economic Growth during Pandemic Times? Empirical Evidence at the European Union Level
by Ioan-Bogdan Robu, Roxana-Manuela Dicu, Ionuț Viorel Herghiligiu, Daniela Nicoleta Sahlian and Mihai Vuță
Electronics 2023, 12(1), 154; https://doi.org/10.3390/electronics12010154 - 29 Dec 2022
Cited by 2 | Viewed by 1470
Abstract
Teleworking is known as a way of the future that enhances economic growth as an accumulation of physical as well as human capital. Using digitalization that increase the procedures and services efficiency and reduce the repetitive work of employers by using technology, teleworking [...] Read more.
Teleworking is known as a way of the future that enhances economic growth as an accumulation of physical as well as human capital. Using digitalization that increase the procedures and services efficiency and reduce the repetitive work of employers by using technology, teleworking improves firm performance by enhancing efficiency, motivation, and knowledge creation. This paper aims to analyze the influence of teleworking, based on its characteristics and determinants under the influence of financial and pandemic crises, on economic growth as measured by GDP growth; this was performed using econometric models from the literature and fuzzy logic. The econometric analysis included a two-step approach regarding the years 2008–2020 (including COVID-19 pandemic period) for the 27 member states of the EU. The research results suggest that access to the Internet, employment ratio, and average wage significantly influenced the teleworking ratio of the employees. Furthermore, the access to the Internet made a significant difference in using teleworking, given the infrastructure that was already created in the first COVID-19 pandemic wave. Employees took advantage of it and continued, at a lower scale, to maintain social distancing, although the measures taken in the second wave were not perceived to be as tough as in the first one. Full article
Show Figures

Figure 1

27 pages, 3970 KiB  
Article
Mapping Knowledge Area Analysis in E-Learning Systems Based on Cloud Computing
by Adriana Dima, Alexandru-Mihai Bugheanu, Ruxandra Boghian and Dag Øivind Madsen
Electronics 2023, 12(1), 62; https://doi.org/10.3390/electronics12010062 - 23 Dec 2022
Cited by 25 | Viewed by 2582
Abstract
Traditional educational systems and learning have been significantly impacted by the quick growth of information and communication technology. Moreover, the learning process is increasingly important for socioeconomic and business success in our modern society. Therefore, at present, cloud computing is crucially important in [...] Read more.
Traditional educational systems and learning have been significantly impacted by the quick growth of information and communication technology. Moreover, the learning process is increasingly important for socioeconomic and business success in our modern society. Therefore, at present, cloud computing is crucially important in connection with e-learning systems. The goal of this research is to conduct a thorough assessment of scientific production in the field of e-learning and cloud technology fields using the bibliometric analysis method’s quantitative approach in order to comprehensively review and analyze the subject. The current study reviews the literature by focusing on specific research areas and revealing certain trends. The research examines 637 articles published between 2007 and 2022 in the Web of Science database (WoS) using the VOSviewer software version 1.6.18 (Leiden University, The Netherlands) and bibliometrix R-package. The goal of this research is to conduct a thorough assessment of scientific production in the field of e-learning and cloud technology fields using the bibliometric analysis method’s quantitative approach to comprehensively review and analyze the subject. Currently, there is no unified approach and extensive bibliometric review that tackle both of these topics cohesively; thus, this research aims to fill this gap. The results shed light on the structure, evolution, main trends, and effect of the research field of e-learning systems based on cloud computing by intensively evaluating and analyzing the scientific output, key contributions to the subject, and possible directions for future research. The most productive country in terms of scientific knowledge and number of citations is China. It is noteworthy that the interest of researchers comes from various regions of the world, while the most prolific authors come from Serbia, Japan, and Romania. The average citation number per document is 6.8, while the most citations were obtained by highly influential article about critical factors influencing learner satisfaction for successful e-learning. Regarding the conceptual structure that assists researchers to understand keyword evolution and trend, four clusters were identified, which reside around the topics “Technology”, “Education”, “Delivery Systems” and “Cloud services”. Given these points, the current study’s implications reveal the significance of e-learning technologies based on cloud computing, along with the direct correlation between these two elements. Full article
Show Figures

Figure 1

19 pages, 1120 KiB  
Article
Assessing the Intention to Adopt Cloud Accounting during COVID-19
by Mohamed Saad, Abdalwali Lutfi, Mohammed Amin Almaiah, Ahmad Farhan Alshira’h, Malek Hamed Alshirah, Hamza Alqudah, Akif Lutfi Alkhassawneh, Adi Alsyouf, Mahmaod Alrawad and Osama Abdelmaksoud
Electronics 2022, 11(24), 4092; https://doi.org/10.3390/electronics11244092 - 08 Dec 2022
Cited by 19 | Viewed by 3218
Abstract
The information technology (IT) revolutionization aside with the emergence of COVID-19 have catalyzed cloud-computing services and systems with multiple end-user benefits for online business management, specifically in the accounting discipline. For example, cloud accounting enables the significant reduction of organisational IT investment with [...] Read more.
The information technology (IT) revolutionization aside with the emergence of COVID-19 have catalyzed cloud-computing services and systems with multiple end-user benefits for online business management, specifically in the accounting discipline. For example, cloud accounting enables the significant reduction of organisational IT investment with flexible access to a large group of scalable resources. The cloud accounting enables small and medium size enterprises (SMEs) to independently engage in fundamental bookkeeping responsibilities rather than hiring external auditors for the same services. As cloud-based accounting adoption remains in the preliminary stage within Jordanian businesses, this study applied the technology, organisation, and environment model to explore cloud accounting among Jordanian SMEs. The study data were gathered from 156 Jordanian SME owners or managers with a structured online survey questionnaire. The recommended study framework encompassed seven determinants that influenced the cloud accounting adoption intention. Resultantly, except Perceived knowledge uncertainty factor, the proposed hypotheses were supported as the aforementioned factors (relative advantages, security concerns, top management support, organizational readiness, competitor’s intensity and suppliers computing support) positively and significantly influenced the cloud accounting of Jordanian SMEs. The study outcomes could facilitate IT field decision-makers and practitioners by investigating an actual cloud accounting case based on the essentiality of its application. Full article
Show Figures

Figure 1

22 pages, 1072 KiB  
Article
Investigating the Effect of Perceived Security, Perceived Trust, and Information Quality on Mobile Payment Usage through Near-Field Communication (NFC) in Saudi Arabia
by Mohammed Amin Almaiah, Ali Al-Rahmi, Fahad Alturise, Lamia Hassan, Abdalwali Lutfi, Mahmaod Alrawad, Salem Alkhalaf, Waleed Mugahed Al-Rahmi, Saleh Al-sharaieh and Theyazn H. H. Aldhyani
Electronics 2022, 11(23), 3926; https://doi.org/10.3390/electronics11233926 - 28 Nov 2022
Cited by 27 | Viewed by 5940
Abstract
This study aims to investigate the perceptions of near-field communication (NFC) usage for mobile payments in Saudi Arabia. In order to develop a mathematical framework for the acceptance of NFC quality of information for mobile payments, researchers have combined the technological acceptance model [...] Read more.
This study aims to investigate the perceptions of near-field communication (NFC) usage for mobile payments in Saudi Arabia. In order to develop a mathematical framework for the acceptance of NFC quality of information for mobile payments, researchers have combined the technological acceptance model (TAM) and the idea of perceived risk. An online and physical study of 1217 NFC portable credit card holders in Saudi Arabia was conducted. Exploratory and confirmatory analyses were utilized to analyze the factor structure of the measurement items, and Smart PLS 2.0 from structural equation modeling (SEM) was used to assess the theories and hypotheses that had been put forth. The results show that (1) social influence, perceived element of risk, and subjective norms each have a negative influence on preconceptions of trust in online payment methods using NFC; (2) social influence, perceived element of risk, and social norms all have a positive effect on satisfaction with the security of electronic payment using NFC; (3) perceived ease of use has a negative effect on perceived confidence in digital payment using NFC; and (4) perceived ease of use has a negative effect on perceived trust in online payment using NFC. As a consequence of these findings, users’ attitudes regarding the use of NFC and behavioral intentions to utilize NFC mobile payment can be revealed. This study created a unique approach for assessing perceptions, perceived trust, and NFC information quality in mobile payment uptake in Saudi Arabia. As a consequence, banks may find this research useful as they implement new strategies to attract more customers, such as perceived security, brand trust, and NFC information quality in mobile payment adaption. Full article
Show Figures

Figure 1

16 pages, 1166 KiB  
Article
An Empirical Framework for Assessing the Digital Technologies Users’ Acceptance in Project Management
by Anca Antoaneta Vărzaru
Electronics 2022, 11(23), 3872; https://doi.org/10.3390/electronics11233872 - 23 Nov 2022
Cited by 2 | Viewed by 1831
Abstract
The technological advances and trends that have manifested in the direction of globalization have determined unprecedented economic expansion and exponential social development. Organizations have increasingly implemented digital technologies to face new challenges in all activities. Project management has more intensively implemented digitized technologies, [...] Read more.
The technological advances and trends that have manifested in the direction of globalization have determined unprecedented economic expansion and exponential social development. Organizations have increasingly implemented digital technologies to face new challenges in all activities. Project management has more intensively implemented digitized technologies, such as big data, artificial intelligence, and cloud computing, taking into account the complexity of projects. This study aims to evaluate employees’ perceptions of the organizations involved in implementing the projects adopting digital technologies within the accounting and organizational information systems to digitize the project management process. The empirical study consists of a survey of 486 respondents from among project management specialists in Romania. The research uses the technology acceptance model (TAM) and structural equation modeling to assess user perceptions of digital technologies. The research results show that implementing digital technologies improves all activities in the project management process. Among the characteristics of digital technologies, customization is the most important characteristic that leads to increased efficiency and effectiveness of project management, followed by innovation. Furthermore, the perception of increasing the efficiency and effectiveness of project management exerts a significant and positive influence on the behavioral intention to use digital technologies and their actual use, leading to their easier acceptance. Full article
Show Figures

Figure 1

15 pages, 1277 KiB  
Article
Post-Pandemic M-Commerce—Leveraging Users’ Review Comments to Enhance Mobile Grocery-Shopping Applications (MGSAs)
by Sînziana-Maria Rîndașu, Bogdan-Ștefan Ionescu and Liliana Ionescu-Feleagă
Electronics 2022, 11(22), 3771; https://doi.org/10.3390/electronics11223771 - 17 Nov 2022
Cited by 1 | Viewed by 1656
Abstract
This paper aims to examine the main challenges encountered by mobile grocery-shopping applications’ (MGSAs) users, wherein the analysis is based on the review comments for three popular MGSAs deployed by main grocery retailers in Europe. The research methodology used was qualitative in the [...] Read more.
This paper aims to examine the main challenges encountered by mobile grocery-shopping applications’ (MGSAs) users, wherein the analysis is based on the review comments for three popular MGSAs deployed by main grocery retailers in Europe. The research methodology used was qualitative in the form of a cross-sectional inductive approach, allowing for the identification of the main issues encountered by users and their classification into four categories for a more straightforward presentation. The research findings indicate that despite the below-average level of digital literacy, customers are trying to use MGSAs efficiently and are proposing different areas of improvement, such as the design, the general functionality of the applications, and other factors regarding the specific functionalities of MGSAs. The findings may be leveraged by grocery retailers to exploit this market efficiently in a post-pandemic context; moreover, the study’s results could provide meaningful knowledge to the mobile retail industry, as the detailed insights offer adequate support for enhancing mobile-shopping (m-shopping) applications. Full article
Show Figures

Figure 1

18 pages, 1196 KiB  
Article
A Conceptual Model for Investigating the Effect of Privacy Concerns on E-Commerce Adoption: A Study on United Arab Emirates Consumers
by Iman Akour, Noha Alnazzawi, Muhammad Alshurideh, Mohammed Amin Almaiah, Barween Al Kurdi, Raghad M. Alfaisal and Said Salloum
Electronics 2022, 11(22), 3648; https://doi.org/10.3390/electronics11223648 - 08 Nov 2022
Cited by 9 | Viewed by 3008
Abstract
Online transactions have been reported to be hindered by privacy concerns. Although information privacy presents a threat to e-commerce adoption, cultural differences between nations can additionally impede this trend while raising people’s concerns about the privacy of their personal information. By removing geographic [...] Read more.
Online transactions have been reported to be hindered by privacy concerns. Although information privacy presents a threat to e-commerce adoption, cultural differences between nations can additionally impede this trend while raising people’s concerns about the privacy of their personal information. By removing geographic and time restrictions, the rise of e-commerce has completely changed how businesses interact with their clients. As a result, this research looked into how national culture affected the relationship between e-commerce adoption and information privacy in the United Arab Emirates. We suggested that, regardless of a society’s technological and economic infrastructure, privacy concerns and e-commerce adoption are influenced by cultural values. Our research model, which was validated using online survey questionnaires, was created employing Hofstede’s cultural dimensions. Self-administered questionnaires were used in a quantitative strategy. A sample of 249 consumers was chosen, and partial least squares structural equation modeling (PLS-SEM) was used to analyze the data. Our analysis revealed that key factors in people’s intention to transact online include their degree of perceptions of Internet safety, acceptance of e-commerce, privacy concerns, and personal interests. Additionally, the results show that gender has a positive effect as a mediator between the factors: “Privacy Concerns, Personal Interest, Safety Perceptions, and Transaction Willingness”. These results show how culture affects the adoption of e-commerce. Nevertheless, surprisingly, according to the research’s findings, privacy concerns were not indicative of cultural values, indicating that the idea of information privacy is more sophisticated than what a society’s culture represents. Full article
Show Figures

Figure 1

14 pages, 1380 KiB  
Article
Assessing Users’ Behavior on the Adoption of Digital Technologies in Management and Accounting Information Systems
by Anca Antoaneta Vărzaru, Claudiu George Bocean, Mădălina Giorgiana Mangra and Dalia Simion
Electronics 2022, 11(21), 3613; https://doi.org/10.3390/electronics11213613 - 05 Nov 2022
Viewed by 2288
Abstract
The exponential trend of digital technologies, doubled by the mobility restrictions imposed during the COVID-19 pandemic, caused a paradigm shift in traditional economic models. Digital transformation has become increasingly common in all types of organizations and affects all activities. Organizations have adopted digital [...] Read more.
The exponential trend of digital technologies, doubled by the mobility restrictions imposed during the COVID-19 pandemic, caused a paradigm shift in traditional economic models. Digital transformation has become increasingly common in all types of organizations and affects all activities. Organizations have adopted digital technologies to increase efficiency and effectiveness in management, marketing, and accounting. This paper aims to assess the impact of digital transformation on project management, marketing, and decision-making processes in users’ perceptions. The study begins with theoretical research on the digitalization of management and accounting information systems and conducts an empirical investigation based on a questionnaire. First, the paper assesses users’ perceptions of implementing digital technologies. The answers of 442 professionals from project management, marketing, and decision making were processed using structural equation modeling. The results show that users’ acceptance of digitalization is higher in decision making due to the significant contribution of artificial intelligence in repetitive decision making. Project management and marketing also benefit from digitalization, yet non-repetitive activities remain mainly the responsibility of the human factor. Full article
Show Figures

Figure 1

15 pages, 1935 KiB  
Article
Digitization and Financial Performance of Banking Sectors Facing COVID-19 Challenges in Central and Eastern European Countries
by Nicoleta Mihaela Doran, Roxana Maria Bădîrcea and Alina Georgiana Manta
Electronics 2022, 11(21), 3483; https://doi.org/10.3390/electronics11213483 - 26 Oct 2022
Cited by 13 | Viewed by 4051
Abstract
The COVID-19 pandemic deeply impacted not only human wealth but also all segments of the economy as well as the field of technology. Thus, the purpose of this paper was to analyze the effects that the pandemic crisis and digitization have had on [...] Read more.
The COVID-19 pandemic deeply impacted not only human wealth but also all segments of the economy as well as the field of technology. Thus, the purpose of this paper was to analyze the effects that the pandemic crisis and digitization have had on the financial performance of banks in Central and Eastern European Union countries (CEEC) during the 2010–2021 period. In order to capture an overview of the financial performance of the banking systems in the 10 CEECs, we used three variables—ROA, ROE and NPL—as reference indicators. In order to highlight the impact of the COVID-19 pandemic on the performance of banking systems, we used the number of reported cases as a variable, and to highlight the impact of digitization, we used as indicators the number of automated teller machines (ATMs) per 100,000 adults, number of certificates of secure internet servers, number of credit cards, number of debit cards, percentage of individuals using internet banking, and the number of commercial bank branches per 100,000 adults. Thus, the impact of digitization and the pandemic crisis generated by the COVID-19 virus on the performance of the banking systems in the 10 CEECs is outlined through three regression models using the robust regression model. The obtained results show that, as the infection rates with COVID-19 increased, the performance of banks measured by ROE and ROA decreased. Regarding the impact of digitization on performance, we note that an increase in the use of internet banking and the security of bank servers generated positive effects on the performance of banks. The results of the study are useful for banking product development departments, who should consider the important role of digitization in increasing the performance of banking services and thus design new digital products or ways to expand existing ones on a larger scale. Full article
Show Figures

Figure 1

14 pages, 1907 KiB  
Article
Combining the Broadband Coverage and Speed to Improve Fiscal System Efficiency in the Eastern European Union Countries
by Marius Dalian Doran, Silvia Puiu, Dorel Berceanu, Alexandra Mădălina Țăran, Iulia Para and Jenica Popescu
Electronics 2022, 11(20), 3321; https://doi.org/10.3390/electronics11203321 - 14 Oct 2022
Cited by 3 | Viewed by 1216
Abstract
Current challenges triggered by the limited interactions between people and institutions during the pandemic crisis have emphasized the need to strengthen the digitization process of all public services. In this sense, we considered it opportune to carry out research in order to establish [...] Read more.
Current challenges triggered by the limited interactions between people and institutions during the pandemic crisis have emphasized the need to strengthen the digitization process of all public services. In this sense, we considered it opportune to carry out research in order to establish the impact of the technological infrastructure, in terms of coverage and download speed, on the efficiency of the fiscal policy expressed by the volume of income from taxes and fees. Therefore, we propose a robust regression model tested with S-estimator that allows for outliers in the dataset. The results indicate that an improvement in download speed has a significant positive effect on the level of tax collection and that a better broadband coverage improves the amount of revenues from taxes and contributions. In the analyzed countries, the technological infrastructure is developing, and the decision-makers should make efforts to reach the targets proposed in the Digital Agenda for Europe in terms of broadband coverage and speed. Full article
Show Figures

Figure 1

25 pages, 6685 KiB  
Article
‘Lockdown’: Digital and Emergency eLearning Technologies—A Student Perspective
by Isabella M. Venter, Desirée J. Cranfield, Andrea Tick, Renette J. Blignaut and Karen V. Renaud
Electronics 2022, 11(18), 2941; https://doi.org/10.3390/electronics11182941 - 16 Sep 2022
Cited by 1 | Viewed by 1971
Abstract
The COVID-19 pandemic and the subsequent emergency measures had a fundamental and disruptive impact on societies and, in particular, on the educational sector. The transition of the modality of educational delivery from face-to-face to online occurred within days; this research study considered the [...] Read more.
The COVID-19 pandemic and the subsequent emergency measures had a fundamental and disruptive impact on societies and, in particular, on the educational sector. The transition of the modality of educational delivery from face-to-face to online occurred within days; this research study considered the concepts of digital trust and digital access, using structuration, postmodernism, and critical social theory as lenses to understand Higher Education (HE) student experiences during the first wave of the lockdown. The study compared these aspects in Hungary, South Africa, and Wales (UK) with different digital and network readiness indices. The digital development of the countries is presented using both the Digital Intelligence and Network Readiness indices. The research approach was cross-country, international, comparative, inductive, and quantitative. The research study found that there was a significant relationship between the countries’ GDP and their network readiness, impacting students’ online learning experiences. Significant differences were found between the participating universities in terms of digital access and digital trust; this research provides valuable insights for informing future pedagogical approaches and teaching best practice, specifically for residential universities. Understanding challenges and barriers to student learning experiences, and the impact of inequitable access to digital technologies and communication, is key for future pedagogical policy and practice. Several recommendations are made to inform practice. Full article
Show Figures

Figure 1

14 pages, 1280 KiB  
Article
Skill Needs among European Workers in Knowledge Production and Transfer Occupations
by Adriana Grigorescu, Ana-Maria Zamfir, Hallur Thor Sigurdarson and Ewa Lazarczyk Carlson
Electronics 2022, 11(18), 2927; https://doi.org/10.3390/electronics11182927 - 15 Sep 2022
Cited by 4 | Viewed by 1480
Abstract
Skills needed in jobs and skills mismatches are important topics for research and policy in the field of economic development and the labour market. Understanding skill needs is essential for improving education and training policies, as labour markets experience dynamic transformation driven by [...] Read more.
Skills needed in jobs and skills mismatches are important topics for research and policy in the field of economic development and the labour market. Understanding skill needs is essential for improving education and training policies, as labour markets experience dynamic transformation driven by rapid technological progress and increased complexity of work. On the other hand, knowledge economy is considered an important driver force of economic growth. This paper aims to assess skill needs in knowledge production and transfer occupations. We analyse data from online job advertisements and from the European Skills and Jobs Survey in order to provide a comprehensive picture of skills needed in occupations related to science, technology and ICT, as well as teaching positions from higher education in Europe. We find that workers involved in knowledge production and transfer activate in highly changing and challenging working environments. They differentiate themselves by other professionals and technicians mostly by the increased need for ICT skills, problem-solving, communication and learning skills, the ability to collaborate and adaptability. Our results are relevant for designing better education and training programs targeting occupations supporting knowledge production and transfer. Full article
Show Figures

Figure 1

19 pages, 15353 KiB  
Article
IoT-Based Motorbike Ambulance: Secure and Efficient Transportation
by Halah Hasan Mahmoud, Abed Saif Alghawli, Marwan Kadhim Mohammed Al-shammari, Gehad Abdullah Amran, Khaled H. Mutmbak, Khaled H. Al-harbi and Mohammed A. A. Al-qaness
Electronics 2022, 11(18), 2878; https://doi.org/10.3390/electronics11182878 - 11 Sep 2022
Cited by 4 | Viewed by 2720
Abstract
The predilection for 5G telemedicine networks has piqued the interest of industry researchers and academics. The most significant barrier to global telemedicine adoption is to achieve a secure and efficient transport of patients, which has two critical responsibilities. The first is to get [...] Read more.
The predilection for 5G telemedicine networks has piqued the interest of industry researchers and academics. The most significant barrier to global telemedicine adoption is to achieve a secure and efficient transport of patients, which has two critical responsibilities. The first is to get the patient to the nearest hospital as quickly as possible, and the second is to keep the connection secure while traveling to the hospital. As a result, a new network scheme has been suggested to expand the medical delivery system, which is an agile network scheme to securely redirect ambulance motorbikes to the nearest hospital in emergency cases. This research provides a secured and efficient telemedicine transport strategy compatible with the vehicle social network (VSN). The proposed telemedicine method should find the best ambulance motorbike route for getting patients to the hospital as quickly as possible. This approach also enables the secure exchange of information between ambulance motorbikes and hospitals. Ant colony optimization (ACO) is utilized as a SWARM technique to expand the capabilities of 5G-wireless mesh networks to determine the best path. To secure communication, the secure socket layer (SSL), which is boosted once by the advanced encryption standard (AES), has achieved a new suggested scheme as a cybersecurity approach. According to the performance evaluation, this approach will determine the optimal route for motorbike ambulances. Additionally, this technique establishes a secure connection between ambulance motorbikes and the hospital. The study enhances telemedicine transportation. Full article
Show Figures

Figure 1

21 pages, 1095 KiB  
Article
Effects of Instant Messaging Related Technostress on Work Performance and Well-Being
by Luminita Hurbean, Octavian Dospinescu, Valentin Munteanu and Doina Danaiata
Electronics 2022, 11(16), 2535; https://doi.org/10.3390/electronics11162535 - 13 Aug 2022
Cited by 8 | Viewed by 6189
Abstract
The new era of hyper-communication has led organizations to increasingly adopt communications technologies such as instant messaging (IM) for better connections and improved work efficiency. The ongoing COVID-19 pandemic has exerted further pressure and many organizations increasingly depend on IM tools to manage [...] Read more.
The new era of hyper-communication has led organizations to increasingly adopt communications technologies such as instant messaging (IM) for better connections and improved work efficiency. The ongoing COVID-19 pandemic has exerted further pressure and many organizations increasingly depend on IM tools to manage remote workers. In this new context, negative workplace impacts of IM seem more plausible, because technology use causes technostress. In this paper, we propose a research model to analyze instant messaging usage effects on individual work performance and well-being by the means of relevant techno-stressors. The model was tested on a sample of 372 employees from Romanian organizations that use instant messaging at work. Econometric analysis relies on the Structural Equation Modelling methodology and uses SPSS AMOS. Our findings suggest that the usage of instant messaging significantly influences on perceived techno-complexity, techno-overload and techno-invasion, which in turn influences, to some extent, both individual work performance and well-being. Dividing the sample according to the type of work (teleworking and office work), we compared the results between these two groups and encountered some significant differences. Full article
Show Figures

Figure 1

24 pages, 1267 KiB  
Article
The Effects of Corporate Social Responsibility (CSR) on Consumer Behaviour in Online Commerce: The Case of Cosmetics during the COVID-19 Pandemics
by Ion Popa, Luminița Nicolescu, Simona Cătălina Ștefan and Ștefan Cătălin Popa
Electronics 2022, 11(15), 2442; https://doi.org/10.3390/electronics11152442 - 05 Aug 2022
Cited by 6 | Viewed by 10131
Abstract
Corporate social responsibility (CSR) is a trend that manifests on a global level. The positive effects of CSR initiatives depend on the reaction of stakeholders, among which customers represent an important category. The purpose of this paper was to analyse the impact that [...] Read more.
Corporate social responsibility (CSR) is a trend that manifests on a global level. The positive effects of CSR initiatives depend on the reaction of stakeholders, among which customers represent an important category. The purpose of this paper was to analyse the impact that CSR initiatives of cosmetics companies have on customer behaviour in both the short-term (buying intention) and the long-term (client loyalty) in the case of electronic commerce. Starting from the existing literature, the conceptual model proposed different dimensions of CSR as influencers (legal and ethical, philanthropic and community services, respect for environment, respect for consumers), and as mediators, which were considered as the brand trust and the competitive advantage of the company. The research method used was quantitative with the empirical data being collected from 1265 actual and potential consumers of cosmetic products. The hypotheses were tested using the partial least squares structural equation modelling (PLS-SEM). The main findings illustrated positive relationships between CSR and both buying intention and client loyalty, as the two facets of consumer behaviour. The interpretation is that CSR activities can increase both the consumer intentions to buy cosmetics products provided by CSR-involved companies, and increase the long-term customer loyalty for these companies. The research also provided evidence for a strong mediation effect of brand trust for both sides of customer behaviour. This illustrates that when brand trust is higher the effect of CSR initiatives on customer behaviour increases. The paper includes theoretical and practical contributions associated to the results of the research. Full article
Show Figures

Figure 1

25 pages, 1107 KiB  
Article
A Structural Framework for Assessing the Digital Resilience of Enterprises in the Context of the Technological Revolution 4.0
by Anca Mehedintu and Georgeta Soava
Electronics 2022, 11(15), 2439; https://doi.org/10.3390/electronics11152439 - 05 Aug 2022
Cited by 5 | Viewed by 3109
Abstract
This research aims to develop a conceptual model to establish the influence of digital core investment and digital innovation on digital resilience at the enterprise level. The data were collected through a questionnaire-based survey of managers and IT specialists of companies. The analysis [...] Read more.
This research aims to develop a conceptual model to establish the influence of digital core investment and digital innovation on digital resilience at the enterprise level. The data were collected through a questionnaire-based survey of managers and IT specialists of companies. The analysis was performed using structural equation modeling with SPSS Statistics and Amos software. Based on the literature review, the study identifies the main factors that can ensure digital resilience and assesses their impact on Romania’s private and public companies. The research results confirm the hypotheses presented in the article, emphasizing that digital resilience is the result of the collaboration of several factors with different effects, determined by using Industry 4.0 technologies. Thus, digital core and digital innovation investments help improve digital resilience. Moreover, digital core investments have a positive impact on the digital resilience of enterprises, mediated by digital innovation investments. The study’s novelty consists in the realization of a model of interconnected analysis of several variables specific to digital and innovative technologies to ensure the resilience framework at the company level. The research offers valuable results which can be used by companies in Romania or other European Union countries to ensure their digital resilience. Full article
Show Figures

Figure 1

18 pages, 2180 KiB  
Article
Unlocking the Entrepreneurial State of Mind for Digital Decade: SMEs and Digital Marketing
by Eliza Nichifor, Radu Constantin Lixăndroiu, Cătălin Ioan Maican, Silvia Sumedrea, Ioana Bianca Chițu, Alina Simona Tecău and Gabriel Brătucu
Electronics 2022, 11(15), 2358; https://doi.org/10.3390/electronics11152358 - 28 Jul 2022
Cited by 3 | Viewed by 2211
Abstract
Given the current technological changes, entrepreneurs need to transform their businesses and become more and more digitalized. The process of digital transformation through digital marketing tool adoption is decisive for SMEs’ economic development. It may lead to an increase in revenues, may contribute [...] Read more.
Given the current technological changes, entrepreneurs need to transform their businesses and become more and more digitalized. The process of digital transformation through digital marketing tool adoption is decisive for SMEs’ economic development. It may lead to an increase in revenues, may contribute to the transformation of business models, and may contribute to the increase in the sustainability of SMEs. Aspiring to understand what entrepreneurs think and perceive about their digital knowledge and tools to promote their business online, the authors performed a study to determine and quantify the perceived usefulness of digital tools used by SME owners, by using two different methods of research. They are represented by quantitative analysis and multi-criteria decision analysis, used to analyse the motivations, intentions, and characteristics of 333 entrepreneurs and the businesses they run. As a consequence, a matrix with 12 typologies of entrepreneurs was generated according to their behaviour towards digital marketing tools implemented for business. The obtained outcomes show the incremental potential interest of specialists and academia for SME entrepreneurs with intermediate digital knowledge. In this context, they might want to improve their skills to achieve entrepreneurial resilience with self-learning opportunities. Full article
Show Figures

Figure 1

16 pages, 907 KiB  
Article
The M-Commerce of Solar Energy Applications: An Analysis of Solar Energy Consumers’ Effort Paradox
by Cristina Nicolau, Ramona Henter, Mihai Comșiț and Nadinne Roman
Electronics 2022, 11(15), 2357; https://doi.org/10.3390/electronics11152357 - 28 Jul 2022
Viewed by 1717
Abstract
The mobile commerce of applications integrating solar thermal collectors, together with their configuring applications, has started to develop. Such applications are not only a business opportunity but also a sustainable and feasible solution for energy consumers who are more and more digitalised. This [...] Read more.
The mobile commerce of applications integrating solar thermal collectors, together with their configuring applications, has started to develop. Such applications are not only a business opportunity but also a sustainable and feasible solution for energy consumers who are more and more digitalised. This paper focuses on understanding behaviours in niche markets formed by small-sized and/or isolated consumers who need customized, sustainable and economically efficient applications for heating water for domestic and business use. We chose the focus group interview as the method of research. Primary data were collected in Romania and analysed with Atlas.ti 8. Firstly, the results revealed that consumers’ behavioural changes needed for switching to solar energy are influenced by their attitude regarding investment in this market as well as by the perceived social influences and control. Secondly, the results showed the effort paradox of small-sized and/or isolated users of applications integrating solar thermal collectors who shall be considered by developers and sellers alike in providing them with water heating solutions. In terms of business implications, we highlight that the cost-reduction strategy within enterprises is to go green, so major investments in solar technology in order to become energy independent and self-sufficient are envisaged on the long term, whereas the use of digital applications integrating it requires a high level of staff’s digital skills and the use of smart devices. Full article
Show Figures

Figure 1

22 pages, 4776 KiB  
Article
Google Mobility Data as a Predictor for Tourism in Romania during the COVID-19 Pandemic—A Structural Equation Modeling Approach for Big Data
by Benedek Nagy, Manuela Rozalia Gabor and Ioan Bogdan Bacoș
Electronics 2022, 11(15), 2317; https://doi.org/10.3390/electronics11152317 - 26 Jul 2022
Cited by 5 | Viewed by 2394
Abstract
Our exploratory research focuses on the possible relations between tourism and the mobility of people, using short longitudinal data for mobility dimensions during the COVID-19 pandemic. One of these is real-time, exhaustive type data, published by Google, about the mobility of people in [...] Read more.
Our exploratory research focuses on the possible relations between tourism and the mobility of people, using short longitudinal data for mobility dimensions during the COVID-19 pandemic. One of these is real-time, exhaustive type data, published by Google, about the mobility of people in six different dimensions, (retail, parks, residential, workplace, grocery, and transit). The aim is to analyze the directional, intensity, causal, and complex interplay between the statistical data of tourism and mobility data for Romanian counties. The main objective is to determine if real-world big data can be linked with tourism arrivals in the first 14 months of the pandemic. We have found, using correlations, factorial analysis (PCA), regression models, and SEM, that there are strong and/or medium relationships between retail and parks and overnights, and weak or no relations between other mobility dimensions (workplace, transit). By applying factorial analysis (PCA), we have regrouped the six Google Mobility dimensions into two new factors that are good predictors for Romanian tourism at the county location. These findings can help provide a better understanding of the relationship between the real movement of people in different urban areas and the tourism phenomenon: the GM parks dimension best predicts tourism indicators (overnights), the GM residential dimension correlates inversely with the tourism indicator, and the rest of the GM indices are generally weak predictors for tourism. A more complex analysis could signal the potential and the character of tourism in different destinations, by territorially and chronologically determining the GM indices that are better linked with the tourism statistical indicators. Further research is required to establish forecasting models using Google Mobility data. Full article
Show Figures

Figure 1

21 pages, 694 KiB  
Article
Trends and Perspectives of Romanian E-Commerce Sector Based on Mathematical Simulation
by Nicoleta Valentina Florea, Constantin Aurelian Ionescu, Mircea Constantin Duică, Sorinel Căpușneanu, Liliana Paschia, Sorina Geanina Stanescu and Mihaela Denisa Coman
Electronics 2022, 11(15), 2295; https://doi.org/10.3390/electronics11152295 - 22 Jul 2022
Cited by 5 | Viewed by 2744
Abstract
The current economic environment characterized by the implementation of new ICT technologies, globalization, and the pandemic period has determined the growth of online communication, the development of the e-commerce sector, and the change in online consumer behavior. The research aims to analyze online [...] Read more.
The current economic environment characterized by the implementation of new ICT technologies, globalization, and the pandemic period has determined the growth of online communication, the development of the e-commerce sector, and the change in online consumer behavior. The research aims to analyze online Romanian consumer behavior trends and perspectives. In order to observe the current position of Romanian online commerce, a comparison was made between the Romanian e-commerce market and three other e-commerce groups: the average for EU-27 countries, the group of four countries with the highest e-commerce values (called 4gc—Denmark, the Netherlands, Germany, and Norway) and the country with the lowest values in e-commerce. A comparison was made using mathematical simulation to predict the potential of e-commerce in the future and identify possible risks. Based on the simulation, the results show that the Romanian e-commerce market can continue to grow, becoming mature, and will provide opportunities for sustainable growth. In order to observe and analyze a possible future for 2021–2026, the regression function, correlation matrix, time series analysis, variable maximization, and QM for the Windows program have been implemented. The graphical representation indicates a positive and growing forecasted future trend for Romanian e-commerce. Full article
Show Figures

Figure 1

14 pages, 17586 KiB  
Article
Extending the Frontiers of Electronic Commerce Knowledge through Cybersecurity
by Daniela Roxana Vuță, Eliza Nichifor, Ovidiu Mircea Țierean, Alexandra Zamfirache, Ioana Bianca Chițu, Tiberiu Foris and Gabriel Brătucu
Electronics 2022, 11(14), 2223; https://doi.org/10.3390/electronics11142223 - 16 Jul 2022
Cited by 3 | Viewed by 1917
Abstract
As technology becomes more sophisticated so do cyber-attacks. The resilience of electronic commerce organisations represents a critical point nowadays because it influences consumer and digital business behaviour. In this context, the cybersecurity and electronic commerce knowledge were reviewed as a unit. The main [...] Read more.
As technology becomes more sophisticated so do cyber-attacks. The resilience of electronic commerce organisations represents a critical point nowadays because it influences consumer and digital business behaviour. In this context, the cybersecurity and electronic commerce knowledge were reviewed as a unit. The main aim of this paper is to support researchers and managers in understanding the theoretical framework and to provide a knowledge-based model. To achieve this aim, the authors performed an analysis of 14,585 papers from the Web of Science Core Collection that generated two visualized networks, analyzed with the metrics mean silhouette, modularity, betweenness centrality, and citation bursts in the context of digital resilience. The mapping process results show that the human factor represents the central junction with the fear of cyber-attacks and the perception of online shopping as risky. The adoption of electronic commerce and mobile commerce are two challenging research lines in the global economic resilience. Their adoption enabled by big data, artificial intelligence, machine learning, and even blockchain technology can strengthen resilience even when cybersecurity education is needed. Full article
Show Figures

Figure 1

Review

Jump to: Research

19 pages, 3173 KiB  
Review
Student Perceptions of Online Education and Digital Technologies during the COVID-19 Pandemic: A Systematic Review
by Romana Emilia Cramarenco, Monica Ioana Burcă-Voicu and Dan-Cristian Dabija
Electronics 2023, 12(2), 319; https://doi.org/10.3390/electronics12020319 - 08 Jan 2023
Cited by 13 | Viewed by 4406
Abstract
We designed a bibliometric review combined with a systematic review of relevant research on student perceptions of online education, which was conducted from March 2020 until September 2022 (focused on emergency remote teaching). By exploring the Scopus and Web of Science (WoS) databases, [...] Read more.
We designed a bibliometric review combined with a systematic review of relevant research on student perceptions of online education, which was conducted from March 2020 until September 2022 (focused on emergency remote teaching). By exploring the Scopus and Web of Science (WoS) databases, we selected 154 articles addressing mostly positive/negative as well as neutral student perceptions. The methodology followed the Khan five-step approach and included a PRISMA flowchart integrating keywords for selecting the relevant quantitative data for the analysis. Evidence was brought forward identifying the advantages of online education based on efficiency-related factors, contributing to the supportive attitudes of the learners (digital technology application, self-directed learning and flexibility). Our analysis revealed that the pursued research field is still insufficiently explored. Universities must prepare more consciously for embedding current technological challenges to cope with unforeseen situations, such as an immediate switch from the classic face-to-face teaching to online based on digital technology education. The greatest challenge for the universities in the digital society is given by the just-in-time, flexible adaptation to the unplanned situations. Therefore, universities must always be prepared to make the switch from offline to online and vice versa—at the same time, guaranteeing the quality of teaching processes and student satisfaction. Future trends in education reveal the role of digitalization of the educational sector in integrating innovative technologies in the educational curriculum and calls for a new pedagogical approach that is centred on learners’ self-directed learning, collaborative learning and the cognitive and social presence of students and teachers. The most important contributions of the paper reside in an in-depth analysis of student perceptions of online education processes and their perceived advantages and disadvantages related to online learning experienced during the COVID-19 pandemic. These advantages were analysed against efficiency-related factors, and, among them, the “application of technologies” is considered relevant for a niche investigation of the technology acceptance model (TAM). Full article
Show Figures

Figure 1

19 pages, 1124 KiB  
Review
Emerging Technologies’ Contribution to the Digital Transformation in Accountancy Firms
by Adriana Tiron-Tudor, Adelina Nicoleta Donțu and Vasile Paul Bresfelean
Electronics 2022, 11(22), 3818; https://doi.org/10.3390/electronics11223818 - 20 Nov 2022
Cited by 5 | Viewed by 4785
Abstract
Digitalization becomes a key strategy for the success of businesses, which in today’s critical times, are under remarkable pressures and diffused uncertainty. The rapid pace of digitization is forcing deep changes in the modus operandi of organizations. This phenomenon is even more so [...] Read more.
Digitalization becomes a key strategy for the success of businesses, which in today’s critical times, are under remarkable pressures and diffused uncertainty. The rapid pace of digitization is forcing deep changes in the modus operandi of organizations. This phenomenon is even more so true for accounting organizations considering that, by implementing blockchain, RPA, cloud, big data, cybersecurity, and AI, accountants might have the most digitized workplace of all. The purpose of this paper is to explore how these emergent technologies are contributing to the digital transformation of accounting firms. Based on a qualitative approach, the methodology consists of a thematic analysis of the academic literature to reveal the synergic effect of the most disruptive emergent technologies for accountancy firms. In addition to the topic of research, the originality of this study is ensured by the fact that it presents both technical and conceptual information, easily digestible for academicians and practitioners skilled in the ICT field, or not. The paper is intended to be a building brick for the literature related to this topic. Full article
Show Figures

Figure 1

16 pages, 2509 KiB  
Review
Imperative Role of Integrating Digitalization in the Firms Finance: A Technological Perspective
by Deepa Bisht, Rajesh Singh, Anita Gehlot, Shaik Vaseem Akram, Aman Singh, Elisabeth Caro Montero, Neeraj Priyadarshi and Bhekisipho Twala
Electronics 2022, 11(19), 3252; https://doi.org/10.3390/electronics11193252 - 10 Oct 2022
Cited by 30 | Viewed by 5427
Abstract
Financial management is a critical aspect of firms, and entails the strategic planning, direction, and control of financial endeavors. Risk assessment, fraud detection, wealth management, online transactions, customized bond scheme, customer retention, virtual assistant and so on, are a few of the critical [...] Read more.
Financial management is a critical aspect of firms, and entails the strategic planning, direction, and control of financial endeavors. Risk assessment, fraud detection, wealth management, online transactions, customized bond scheme, customer retention, virtual assistant and so on, are a few of the critical areas where Industry 4.0 technologies intervention are highly required for managing firms' finance. It has been identified from the previous studies that they are limited studies that have addressed the significance and application of integrating of Industry 4.0 technologies such as Internet of Things (IoT), cloud computing, big data, robotic process automation (RPA), artificial intelligence (AI), Blockchain, Digital twin, and Metaverse. With the motivation from the above aspects, this study aims to discuss the role of these technologies in the area of financial management of a firm. Based up on the analysis, it has been concluded that these technologies assist to credit risk management based on real-time data; financial data analytics of risk assessment, digital finance, digital auditing, fraud detection, and AI- and IoT- based virtual assistants. This study recommended that digital technologies be deeply integrated into the financial sector to improve service quality and accessibility, as well as the creation of innovative rules that allow for healthy competition among market participants. Full article
Show Figures

Figure 1

Back to TopTop